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Posted to issues@fineract.apache.org by "Aman-Mittal (via GitHub)" <gi...@apache.org> on 2026/10/16 06:21:16 UTC
[I] [Savings] Account view renders a blank page when its load fails — no error, no retry, no spinner [fineract-backoffice-ui]
Aman-Mittal opened a new issue, #763:
URL: https://github.com/apache/fineract-backoffice-ui/issues/763
### Summary
When `GET /savingsaccounts/{id}` fails (here a network failure), `/products/savings-accounts/view/{id}` shows only the breadcrumb ("Products › Savings Account Details") and an empty page. There's no error message, retry action, spinner or toast. The user can't tell whether the account is missing, loading or broken.
### Environment
- App: https://aman-mittal.github.io/fineract-backoffice-ui (deployed `main`), `/products/savings-accounts/view/2`
- Backend: `sandbox.mifos.community`, which briefly refused connections during the audit (`net::ERR_CONNECTION_CLOSED`). That outage is environmental. The UI's handling of it is the defect.
- 2026-10-16
### Preconditions
A savings account id, and any condition that makes the account request fail (offline, backend restart, 5xx).
### Steps to reproduce
1. Open `/products/savings-accounts/view/{id}`.
2. Make the account request fail (in DevTools, block `*/savingsaccounts/*` or go offline) and reload.
### Expected behavior
The shared error state that other screens already use after #660 and #611 ("This … could not be loaded" with **Try again**), plus a toast for network errors.
### Actual behavior
Console:
```
net::ERR_CONNECTION_CLOSED GET /businessdate
net::ERR_CONNECTION_CLOSED GET /savingsaccounts/2?staffInSelectedOfficeOnly=false&associations=all
```
The DOM inside `main` is only the breadcrumb text. No `ion-spinner`, no `[role=alert]`, no toast. The state persisted (checked again about 3 s later).
### Evidence
Live observation above. A screenshot was captured locally; uploading it to the issue was blocked in this session.
### Impact
Staff looking up an account during an outage or backend hiccup see a blank page and may assume the account doesn't exist. Compare Interest Rate Charts, which shows "could not be loaded. TRY AGAIN".
### Suggested investigation
The savings account view's load subscription probably has no `error` branch, or swallows it. Wire it to the shared load-error component, and check the loan, fixed and recurring deposit views for the same gap.
### Verification status
Reproduced once (live outage). Not yet reproduced with deliberate request blocking.
### Related endpoints
`GET /savingsaccounts/{id}?associations=all`
### Acceptance criteria
- A failed account load shows an error state with a working Try again.
- A unit test with an erroring service asserts the error state renders.
### Related issues
#749 (similar silent-failure handling on config screens).
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Re: [I] [Savings] Account view renders a blank page when its load fails — no error, no retry, no spinner [fineract-backoffice-ui]
Posted by "Aman-Mittal (via GitHub)" <gi...@apache.org>.
Aman-Mittal commented on issue #763:
URL: https://github.com/apache/fineract-backoffice-ui/issues/763#issuecomment-6209722728
Screenshot of `/products/savings-accounts/view/2` after the account request failed with `net::ERR_CONNECTION_CLOSED`. Only the breadcrumb renders:
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