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Posted to dev@spamassassin.apache.org by bu...@spamassassin.apache.org on 2021/06/08 09:39:46 UTC

[Bug 7912] New: Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

            Bug ID: 7912
           Summary: Mail from sanmarinoviaggivacanze.com blocked from
                    SpamAssasin
           Product: Spamassassin
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: blocker
          Priority: P2
         Component: spamassassin
          Assignee: dev@spamassassin.apache.org
          Reporter: g.boschetti@sanmarinoviaggivacanze.com
  Target Milestone: Undefined

Created attachment 5748
  --> https://bz.apache.org/SpamAssassin/attachment.cgi?id=5748&action=edit
Mail blocked

Hello.
Our emails are blocked by the SpamAssassin database.
Please check the correctness, as we are a company that operates in the world of
tourism and travel.

These are our data:
San Marino Viaggi e Vacanze spa
Via 3 Settembre 99
47891 Dogana - (Republic of San Marino)
www.sanmarinoviaggivacanze.com

Thank you.

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

John Hardin <jh...@impsec.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jhardin@impsec.org

--- Comment #4 from John Hardin <jh...@impsec.org> ---
To expand a bit:

SpamAssassin does not block email, it only scores email. Whether or not the
email is blocked is up to the site using SpamAssassin. We have no control over
that, and we also have no control over whether the site has custom rules
contributing to the "spamminess" score of your messages, or has adjusted the
scoring of the base rules.

Please read:

  https://cwiki.apache.org/confluence/display/SPAMASSASSIN/StopBlockingMyMail

In particular: please ask for help on the SpamAssassin Users mailing list
rather than continuing the discussion here.

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

AXB <ax...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |RESOLVED
         Resolution|---                         |INVALID

--- Comment #3 from AXB <ax...@gmail.com> ---
INVALID

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

Gabriele Boschetti <g....@sanmarinoviaggivacanze.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |g.boschetti@sanmarinoviaggi
                   |                            |vacanze.com

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

RW <rw...@googlemail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rwmaillists@googlemail.com

--- Comment #6 from RW <rw...@googlemail.com> ---
There's nothing mentioned that triggers any fuzzy rule.

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

AXB <ax...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |INVALID

--- Comment #1 from AXB <ax...@gmail.com> ---
SpamAssassin does not block your email.
SpamAssassin cannot not block your email.
SpamAssassin is software used to classify mail.
We have not control as to what people do with the software

You will need to contact the perople rejecting your mail by alternative means
and ask them to accept your mail.

We cannot help you because those systems areno under our control.

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

Loren Wilton <lw...@earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |lwilton@earthlink.net

--- Comment #5 from Loren Wilton <lw...@earthlink.net> ---
While I agree this bug is obviously invalid, I think it is interesting to note
that the creator of the bug first listed an Italian company name of

San Marino Viaggi e Vacanze spa

And then gave what appears to be a Subject header of

Fwd: Richiesta Gruppo: 100 ADULTI dal 01/10/2021 al 05/10/2021 - Rif.
2021/999311

He has not, as best I can see, provided either the original message nor the SA
scores associated with the message, so it is impossible to determine which
rules hit.

But that said, note that the company name contains "Viaggi" and the subject
contains "ADULTI". I would suspect that the first might trigger a Fuzzy rule
for the obvious blue pills, and the second one might trigger a Fuzzy (or other)
rule about adult entertainment. 

Possibly, if we knew which rules triggered, they could use some exclusions for
mail in Italian, if that could be detected. 

Of course, lacking the list of rules hit and the actual email to test, there is
nothing that can be done.

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[Bug 7912] Mail from sanmarinoviaggivacanze.com blocked from SpamAssasin

Posted by bu...@spamassassin.apache.org.
https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7912

Gabriele Boschetti <g....@sanmarinoviaggivacanze.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|INVALID                     |---

--- Comment #2 from Gabriele Boschetti <g....@sanmarinoviaggivacanze.com> ---
Ok, the problem is not the sender.

But with this object:
Fwd: Richiesta Gruppo: 100 ADULTI dal 01/10/2021 al 05/10/2021 - Rif.
2021/999311


SpamAssassin reject the mail from a mail of domain sanmarinoviaggivacanze.com
and a mail of gmail.com

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