[users@httpd] Internal Server Error - strange characters "ę" and "ł"

[James Kerwin <jk...@gmail.com>]

Hi all,

I have a server with some software on called "EPrints". When uploading some
data via am EPrints form I get an "Internal Server Error" upon submission
and the data is not submitted.

I have found that the slightly unusual characters "ę" and "ł" cause this.
When they are both removed from the form, it all works as expected. I
suspect it's a server issue rather than an EPrints/software issue, but I am
an Apache novice.

Has anybody came across this before and is able to offer advice? Even just
knowing what to Google for a solution would be helpful as I'm not getting
far with it at the moment.

Thanks,
James

Re: [users@httpd] Internal Server Error - strange characters "ę" and "ł"

[Eric Covener <co...@gmail.com>]

On Tue, Nov 13, 2018 at 9:30 AM James Kerwin <jk...@gmail.com> wrote:
>
> Hi all,
>
> I have a server with some software on called "EPrints". When uploading some data via am EPrints form I get an "Internal Server Error" upon submission and the data is not submitted.
>
> I have found that the slightly unusual characters "ę" and "ł" cause this. When they are both removed from the form, it all works as expected. I suspect it's a server issue rather than an EPrints/software issue, but I am an Apache novice.
>
> Has anybody came across this before and is able to offer advice? Even just knowing what to Google for a solution would be helpful as I'm not getting far with it at the moment.

Does your error_log say anything?  Do these characters end up in
headers, or in the URL w/o being encoded?

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
For additional commands, e-mail: users-help@httpd.apache.org

Re: [users@httpd] Internal Server Error - strange characters "ę" and "ł"

[James Kerwin <jk...@gmail.com>]

Eric and David, thank you both for the advice, it was really helpful and
I've fixed my problem.

It appears that a script a colleague wrote as part of the EPrints software
made use of a UTF8 module, but only on one field of the data where it's
ussually necessary. In this instance it was on a name field which doesn't
typically require it.

thanks again for the advice; it's greatly appreciated.

James

On Tue, Nov 13, 2018 at 2:49 PM David Spector <
david025@springtimesoftware.com> wrote:

> James Kerwin,
>
> When strange characters cause HTTP error 500, this is usually caused by
> a mismatch in specified character encoding. Make sure that your form
> page and your Apache configuration file both specify the same encoding.
> For most of the world, the current standard encoding is called "utf-8".
> Make sure all of your HTML and other Web files, and your Apache
> configuration file (httpd.conf or other name) all specify the encoding
> "utf-8". Then most of the world's languages can be used without problem.
>
> David Spector
> Springtime Software
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
> For additional commands, e-mail: users-help@httpd.apache.org
>
>

Re: [users@httpd] Internal Server Error - strange characters "ę" and "ł"

[David Spector <da...@springtimesoftware.com>]

James Kerwin,

When strange characters cause HTTP error 500, this is usually caused by 
a mismatch in specified character encoding. Make sure that your form 
page and your Apache configuration file both specify the same encoding. 
For most of the world, the current standard encoding is called "utf-8". 
Make sure all of your HTML and other Web files, and your Apache 
configuration file (httpd.conf or other name) all specify the encoding 
"utf-8". Then most of the world's languages can be used without problem.

David Spector
Springtime Software

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@httpd.apache.org
For additional commands, e-mail: users-help@httpd.apache.org