tomcat stopped with a fatal error by jvm

[Vijay Kumar <vi...@gmail.com>]

Hi Team,

We have an application which is running on Tomcat 7.0.33 and this is using
Java 6.

Recently, Tomcat got stopped with a Fatal Error and the error logged in
catalina.out file is below.

I have attached the hs_err_pid7711.log also to the mail.

Can one of you please suggest what might be the reason to crash the Tomcat.
Is it related to JVM or Tomcat?
If its related to JVM then does the cause is by changing any of the Tomcat
attributes? or is it completely due to some other system files?

I need to figure it out the root cause, please help me.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00002ae04e2b01b1, pid=7711, tid=47143071070528
#
# JRE version: 6.0_36-b36
# Java VM: OpenJDK 64-Bit Server VM (23.25-b01 mixed mode linux-amd64
compressed oops)
# Derivative: IcedTea6 1.13.8
# Distribution: Red Hat Enterprise Linux Server release 5.11 (Tikanga),
package rhel-1.13.8.1.el5_11-x86_64
# Problematic frame:
# V  [libjvm.so+0x75e1b1]  JVM_RaiseSignal+0x176841
#
# Failed to write core dump. Core dumps have been disabled. To enable core
dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /home/AASCPROD/hs_err_pid7711.log
#
# If you would like to submit a bug report, please include
# instructions how to reproduce the bug and visit:
#   http://icedtea.classpath.org/bugzilla
#

Thanks,
Vijay G

Re: tomcat stopped with a fatal error by jvm

[Christopher Schultz <ch...@christopherschultz.net>]

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Vijay,

On 11/30/16 1:49 AM, Vijay Kumar wrote:
> We have an application which is running on Tomcat 7.0.33 and this
> is using Java 6.

You need to upgrade.

> Recently, Tomcat got stopped with a Fatal Error and the error
> logged in catalina.out file is below.
> 
> I have attached the hs_err_pid7711.log also to the mail.

The attachment was stripped. Please only include relevant portions if
you re-post.

> Can one of you please suggest what might be the reason to crash the
> Tomcat. Is it related to JVM or Tomcat?

The crash is n libjvm.so. That's the JVM. It's possible that another
component has broken some internal data structure and that the crash
just happens to occur in the JVM's code.

> If its related to JVM then does the cause is by changing any of
> the Tomcat attributes? or is it completely due to some other system
> files?

Are you using libtcnative?

> I need to figure it out the root cause, please help me.
> 
> # # A fatal error has been detected by the Java Runtime
> Environment: # #  SIGSEGV (0xb) at pc=0x00002ae04e2b01b1, pid=7711,
> tid=47143071070528 # # JRE version: 6.0_36-b36 # Java VM: OpenJDK
> 64-Bit Server VM (23.25-b01 mixed mode linux-amd64 compressed
> oops) # Derivative: IcedTea6 1.13.8 # Distribution: Red Hat
> Enterprise Linux Server release 5.11 (Tikanga), package
> rhel-1.13.8.1.el5_11-x86_64 # Problematic frame: # V
> [libjvm.so+0x75e1b1]  JVM_RaiseSignal+0x176841 # # Failed to write
> core dump. Core dumps have been disabled. To enable core dumping,
> try "ulimit -c unlimited" before starting Java again # # An error
> report file with more information is saved as: #
> /home/AASCPROD/hs_err_pid7711.log # # If you would like to submit a
> bug report, please include # instructions how to reproduce the bug
> and visit: #   http://icedtea.classpath.org/bugzilla

This is amd64 Linux, so you should be able to run a memtest on it. Is
this bare hardware or a Virtual Machine? If it's bare hardware, I'd
run memtest86+ on it to be sure the hardware is good before trying to
debug a JVM crash.

I'd also upgrade the JVM.

- -chris
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