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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/01/23 15:01:00 UTC

[Issue 126806] New: Settings lost when upgrading

https://bz.apache.org/ooo/show_bug.cgi?id=126806

          Issue ID: 126806
        Issue Type: DEFECT
           Summary: Settings lost when upgrading
           Product: Writer
           Version: 4.1.2
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: save-export
          Assignee: issues@openoffice.apache.org
          Reporter: gmchafin@mail.com

I just upgraded to 4.1.2.  Every time I upgrade I have to reset my toolbar and
all
other settings preferences in writer. How do I keep my settings in writer and
all
other OOe components? Where is this in the documentation?

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

--- Comment #2 from Raluca Popa <ra...@altom.ro> ---
Configuration information:
Win 7 Ultimate, 64-bit OS
Win 10 Pro, 64-bit OS

Specific description of steps:
1. Install a 3.x version of Apache Open Office.
2. Customize toolbar (eg: Standard, Formatting toolbar) - check / uncheck icons
that are to be displayed or hidden, configure their order within toolbar
3. Upgrade Apache Open Office to a 4.x version.

Specific description of failure:
Settings made on Standard and Formatting toolbars (check / uncheck icons that
are to be displayed or hidden, configure their order within toolbar) are reset
after upgrade.

Screenshots with before and after upgrade:
Before: http://screencast.com/t/9rlFvYn6  
After: http://screencast.com/t/OGHRWk54Xf1g 

Expected result:
Among with the other user profile specific settings, toolbar settings to be
also persistent after upgrade, since they have as result changes in
registrymodifications.xcu. This makes me think that even those kind of changes
are part of user profile that should be persistent after upgrade.


Observations worth sharing:
* When upgrading I have always used ‘typical setup’ type, never ‘custom setup’.
* There could be other settings among toolbars settings that can be lost after
upgrading. Settings * I customized and persisted after upgrade: Open Office >
User Data > First and Last Name, Open Office Writer > View > Ruler, Open Office
Writer > Basic Fonts.
* Since paths of app data changed (AOO 3.x have registrymodifications.xcu in
C:\Users\username\AppData\Roaming\OpenOffice.org\3\user while AOO 4.x in
C:\Users\username\AppData\Roaming\OpenOffice\4\user), multiple lines are
different when the file is copied. I attached xml files with before and after
upgrade from the mentioned paths.

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

--- Comment #5 from Raluca Popa <ra...@altom.ro> ---

> Specific description of steps:
> 1. Install a 3.x version of Apache Open Office.
> 2. Customize toolbar (eg: Standard, Formatting toolbar) - check / uncheck
> icons that are to be displayed or hidden, configure their order within
> toolbar
> 3. Upgrade Apache Open Office to a 4.x version.


Matrix with what exact versions I tested:
Upgraded to 4.1.2
|OO v upgraded from| Setting           | Did setting persisted after upgrade? |
| 3.3.0            | default font      | Yes |
| 3.3.0            | toolbars settings | No  |
| 4.1.1            | default font      | Yes |
| 4.1.1            | toolbars settings | Yes |
Upgraded to 4.4.1
| 3.4.1            | default font       | Yes |
| 3.4.1            | toolbars settings  | No  |

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

Mickey <gm...@mail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Issue Type|DEFECT                      |TASK

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

--- Comment #7 from Raluca Popa <ra...@altom.ro> ---
(In reply to Peter from comment #6)
> we do not have a Version of 4.4.1
> Maybe you mean 4.1.3?

I meant 4.1.1. Sorry for inconvenience!

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

--- Comment #4 from Raluca Popa <ra...@altom.ro> ---
Created attachment 85773
  --> https://bz.apache.org/ooo/attachment.cgi?id=85773&action=edit
registrymodifications.xcu from AOO 4.1.1

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

Kay <ks...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |kschenk@apache.org

--- Comment #1 from Kay <ks...@apache.org> ---
We seem to have a number of issues related to user profile problems esp on
Windows platforms. Can you please provide the following information to help
troubleshoot these issues;

* specific Windows OS and, if applicable, variation (home, etc.)

* user profile location and permissions -- see:
https://forum.openoffice.org/en/forum/viewtopic.php?p=58403#p58403

for details on user profile location

Thank you.

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

Raluca Popa <ra...@altom.ro> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |raluca.popa@altom.ro

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

Peter <le...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |leginee@gmail.com

--- Comment #6 from Peter <le...@gmail.com> ---
we do not have a Version of 4.4.1
Maybe you mean 4.1.3?

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[Issue 126806] Settings lost when upgrading

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126806

--- Comment #3 from Raluca Popa <ra...@altom.ro> ---
Created attachment 85772
  --> https://bz.apache.org/ooo/attachment.cgi?id=85772&action=edit
registrymodifications.xcu from AOO 3.4.1

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