[jira] [Created] (QPIDJMS-392) Stalled Service Bus Subscriptions, Reconnect Loops

["Paul Rogalinski (JIRA)" <ji...@apache.org>]

Paul Rogalinski created QPIDJMS-392:
---------------------------------------

             Summary: Stalled Service Bus Subscriptions, Reconnect Loops
                 Key: QPIDJMS-392
                 URL: https://issues.apache.org/jira/browse/QPIDJMS-392
             Project: Qpid JMS
          Issue Type: Bug
          Components: qpid-jms-client
    Affects Versions: 0.32.0
         Environment: * Azure App Service
 * Spring 1.5.12 via embedded web server / standalone
 * java.runtime.version "1.8.0_144-b01"
 * java.vm.version "25.144-b01"
 * java.vm.vendor "Azul Systems, Inc."
 * os.arch "amd64"
 * os.name "Windows Server 2016"
            Reporter: Paul Rogalinski
         Attachments: qpid-log.txt

We are experiencing connection recovery loops after an random (hours to days) amount of time on JMS connection subscribed to a Service Bus Topic via (durable) Subscription. The application does connect to two different service bus instances at the same time. 

We had to use the failover:(amqp:...) URL pattern in order to actually see something in the log files as the FailoverProvider is a bit more verbose (TRACE level). When using plain ampqs:// connection URL pattern the only way to tell a hanging/stalled subscription was to monitor the number of active/unconsumed Messages in a Service Bus' Subscription using a different client. Regardless of the Provider implementation, the problem of stalled subscriptions persisted.

Log observations so far:

After an initial disconnect:

 
{code:java}
o.a.qpid.jms.provider.amqp.AmqpProvider  : New Proton Event: CONNECTION_REMOTE_CLOSE
(...)
Failover: the provider reports failure: The connection was inactive for more than the allowed 300000 milliseconds and is closed by container 'LinkTracker'. TrackingId:c2925ed17c9549b29a825cc581852d1a_G6, SystemTracker:gateway9, Timestamp:5/1/2018 6:11:44 PM [condition = amqp:connection:forced]
{code}
the application will enter into a reconnect/connection recovery loop with an interval of one minute.

 

 
{code:java}
18:11:44.670Z Failover: the provider reports failure: The connection was inactive for more than the allowed 300000 milliseconds and is closed by container 'LinkTracker'. TrackingId:c2925ed17c9549b29a825cc581852d1a_G6, SystemTracker:gateway9, Timestamp:5/1/2018 6:11:44 PM [condition = amqp:connection:forced]
18:12:44.789Z Failover: the provider reports failure: The connection was inactive for more than the allowed 60000 milliseconds and is closed by container 'LinkTracker'. TrackingId:50b008fdb56f443b947d76ded87691a9_G5, SystemTracker:gateway9, Timestamp:5/1/2018 6:12:44 PM [condition = amqp:connection:forced]
18:13:44.918Z Failover: the provider reports failure: The connection was inactive for more than the allowed 60000 milliseconds and is closed by container 'LinkTracker'. TrackingId:a2832475e8ab4702b6189d9218588132_G15, SystemTracker:gateway9, Timestamp:5/1/2018 6:13:44 PM [condition = amqp:connection:forced]
{code}
In between we see the connection being recovered along with log messages as:
{code:java}
org.apache.qpid.jms.JmsConnection        : Connection ID:8061906b-13e9-46a3-b6d0-fd227b339f67:1 is finalizing recovery
{code}
followed by
{code:java}
o.a.qpid.jms.provider.amqp.AmqpProvider  : New Proton Event: SESSION_REMOTE_CLOSE
{code}
after a minute.

A full cycle is attached in the log file, URLs are anonymized.

In general we can see the following sequence of Proton-Events repeating:

 

 
{code:java}
23:58:53.676Z CONNECTION_INIT
23:58:53.722Z CONNECTION_LOCAL_OPEN
23:58:53.722Z CONNECTION_REMOTE_OPEN
23:58:53.722Z SESSION_INIT
23:58:53.722Z SESSION_LOCAL_OPEN
23:58:53.738Z SESSION_REMOTE_OPEN
23:59:53.690Z SESSION_REMOTE_CLOSE
23:59:53.690Z SESSION_LOCAL_CLOSE
23:59:53.690Z SESSION_FINAL
23:59:53.706Z CONNECTION_REMOTE_CLOSE
23:59:53.706Z TRANSPORT_TAIL_CLOSED
23:59:53.706Z CONNECTION_LOCAL_CLOSE
23:59:53.706Z TRANSPORT_HEAD_CLOSED
23:59:53.706Z TRANSPORT_CLOSED
{code}
We did also open a ticket with Microsoft / Azure as the disconnects seemed to originate from the Service Bus instance (SESSION_REMOTE_CLOSE) where we did learn, that the Service Bus has a hardwired TTL of 5 minutes before inactive Subscriptions will be terminated. According to Azure-Support the issue is most likely related to Qpid connection handling. This does at least explain the first / initial timeout of 300000 seen in the logs. The connection / client is set up as follows

URLs:

 
{code:java}
failover:(amqps://instance1.servicebus.windows.net)?amqp.idleTimeout=12000
failover:(amqps://instance2.servicebus.windows.net)?amqp.idleTimeout=12000
{code}
Connection Factories:

 

 
{code:java}
JmsConnectionFactory qpidConnectionFactory = new JmsConnectionFactory(sbUsername, sbPassword, sbAmqpRemoteUri);
 
qpidConnectionFactory.setReceiveLocalOnly(true);
qpidConnectionFactory.setClientID(UUID.randomUUID().toString()); {code}
 

 

JmsListenerContainerFactories:
{code:java}
DefaultJmsListenerContainerFactory jmsListenerContainerFactory = new DefaultJmsListenerContainerFactory();
jmsListenerContainerFactory.setConnectionFactory(jmsConnectionFactory);
jmsListenerContainerFactory.setPubSubDomain(true);
jmsListenerContainerFactory.setSubscriptionDurable(true);
jmsListenerContainerFactory.setSessionAcknowledgeMode(Session.CLIENT_ACKNOWLEDGE);
return jmsListenerContainerFactory;{code}
And Spring-JMS Listeners:

 
{code:java}
@Component
public class MyListener {
    @Autowired
    JMSSupport jmsSupport;
 
    @JmsListener(containerFactory = "myContainerInstance", subscription = "mySubscriptionName", destination = "myTopicName")
    public void onMessage(Message myMessage) throws JMSException {
        jmsSupport.consumeMessage(message -> {
            // business logic consuming the message goes here.
        }, myMessage, TextMessage.class);
    }
}
 
@Component
public class JMSSupport {
    public <T extends Message> void consumeMessage(Consumer<T> messageConsumer, Message message, Class<T> acceptedMessageType) throws JMSException {
        try {
            // message validation goes here
            messageConsumer.accept((T) message);
        } catch (Exception ex) {
            message.setIntProperty(JmsMessageSupport.JMS_AMQP_ACK_TYPE, JmsMessageSupport.MODIFIED_FAILED);
            throw ex;
        } finally {
            message.acknowledge();
        }
    }
}
{code}
In general, Qpid seems to be able to handle refreshing the IdleTimeout using half of the time configured which is configured in the URL.

 

We could not yet find any explanation why after an random amount of time once of three subscriptions gets into the state illustrated above while other two subscriptions continue working. Please note that in between the reconnect loops, the re-established connection / subscription will not receive any pending messages. 

What is implemented differently from the most common scenarios?
 * use CLIENT_ACKNOWLEDGE mode

What attempts have been made to work around or reproduce the issue (none worked)?
 * We have tried run the client in a docker container and introduce network packet loss (tc) - could not provoke the issue yet.
 * switch from DefaultJmsListenerContainerFactory to SimpleJmsContainerFactory
 * use a dedicated JmsListenerContainerFactory per subscription, even on the same server
 * use failover:(amqps://) instead of amqps://
 * recently we did learn, that it makes no difference if the client connects to one or two Service Bus instances, the problem does also show up in 1 JMS Client -> 1 Service Bus Server -> 3 Subscription scenarios. Following that path might be a red herring.
 * The amount of time a subscription is in an idle state does't seem to have any effect on the issue. Or at least there seems not to be any difference between idle time of few minutes vs. idle time of days. We will be monitoring that more closely in the future.



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