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Posted to infrastructure-issues@apache.org by "Will Glass-Husain (JIRA)" <ji...@apache.org> on 2006/08/31 15:10:22 UTC

[jira] Created: (INFRA-933) can't download file from JIRA

can't download file from JIRA
-----------------------------

                 Key: INFRA-933
                 URL: http://issues.apache.org/jira/browse/INFRA-933
             Project: Infrastructure
          Issue Type: Bug
      Security Level: public (Regular issues)
          Components: JIRA
            Reporter: Will Glass-Husain


When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.

HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)

--------------------------------------------------------------------------------

type Status report

message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)

description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.


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[jira] Updated: (INFRA-933) can't download file from JIRA

Posted by "Jeff Turner (JIRA)" <ji...@apache.org>.
     [ http://issues.apache.org/jira/browse/INFRA-933?page=all ]

Jeff Turner updated INFRA-933:
------------------------------

    Comment: was deleted

> can't download file from JIRA
> -----------------------------
>
>                 Key: INFRA-933
>                 URL: http://issues.apache.org/jira/browse/INFRA-933
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Will Glass-Husain
>         Assigned To: Jeff Turner
>
> When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.
> HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> --------------------------------------------------------------------------------
> type Status report
> message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.

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[jira] Resolved: (INFRA-933) can't download file from JIRA

Posted by "Jeff Turner (JIRA)" <ji...@apache.org>.
     [ http://issues.apache.org/jira/browse/INFRA-933?page=all ]

Jeff Turner resolved INFRA-933.
-------------------------------

    Resolution: Fixed

I think this was due to JIRA running as root on the server for a while, which caused some attachments to be owned as root, and not readable when JIRA was later restarted, running as the correct user. Infrastructure people: please use the /etc/init.d script to start JIRA. AFAICT it should start JIRA running the right user.

> can't download file from JIRA
> -----------------------------
>
>                 Key: INFRA-933
>                 URL: http://issues.apache.org/jira/browse/INFRA-933
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Will Glass-Husain
>         Assigned To: Jeff Turner
>
> When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.
> HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> --------------------------------------------------------------------------------
> type Status report
> message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.

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[jira] Commented: (INFRA-933) can't download file from JIRA

Posted by "Jeff Turner (JIRA)" <ji...@apache.org>.
    [ http://issues.apache.org/jira/browse/INFRA-933?page=comments#action_12434376 ] 
            
Jeff Turner commented on INFRA-933:
-----------------------------------

This is some problem related to the use of mod_proxy, which is decoding URLs before JIRA gets to see them:

http://jira.atlassian.com/browse/JRA-10566

> can't download file from JIRA
> -----------------------------
>
>                 Key: INFRA-933
>                 URL: http://issues.apache.org/jira/browse/INFRA-933
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Will Glass-Husain
>         Assigned To: Jeff Turner
>
> When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.
> HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> --------------------------------------------------------------------------------
> type Status report
> message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.

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[jira] Commented: (INFRA-933) can't download file from JIRA

Posted by "Will Glass-Husain (JIRA)" <ji...@apache.org>.
    [ http://issues.apache.org/jira/browse/INFRA-933?page=comments#action_12434484 ] 
            
Will Glass-Husain commented on INFRA-933:
-----------------------------------------

Thanks for the help!

I was successfully able to download the files after the changes by Henri.  I'll let someone else close this-- my suggestion is to leave it open until the JIRA system bug is fixed.



> can't download file from JIRA
> -----------------------------
>
>                 Key: INFRA-933
>                 URL: http://issues.apache.org/jira/browse/INFRA-933
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Will Glass-Husain
>         Assigned To: Jeff Turner
>
> When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.
> HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> --------------------------------------------------------------------------------
> type Status report
> message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.

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[jira] Assigned: (INFRA-933) can't download file from JIRA

Posted by "Henri Yandell (JIRA)" <ji...@apache.org>.
     [ http://issues.apache.org/jira/browse/INFRA-933?page=all ]

Henri Yandell reassigned INFRA-933:
-----------------------------------

    Assignee: Jeff Turner

I logged onto Brutus and took a look in the attachment directory. The broken attachments all have spaces on the end of their filenames, so I fixed things by copying them to new verisons without the spaces.

I don't know if this is user error, or a possible JIRA bug, so I'm assigning it to you Jeff so you can decide. Things should be resolved for Will, but I'll let him comment once he's been able to get at the attachments.

> can't download file from JIRA
> -----------------------------
>
>                 Key: INFRA-933
>                 URL: http://issues.apache.org/jira/browse/INFRA-933
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Will Glass-Husain
>         Assigned To: Jeff Turner
>
> When I try to download any of the attached files from VELOCITY-453 I get a Tomcat error.
> HTTP Status 404 - Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> --------------------------------------------------------------------------------
> type Status report
> message Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)
> description The requested resource (Could not find specified attachment: /usr/local/tomcat/tomcat-jira/attachments/VELOCITY/VELOCITY-453/12339946_ASTMethod_IntrospectionCacheData_cache-v2.patch (No such file or directory)) is not available.

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