iPhone Problems

[Jerry Malcolm <te...@malcolms.com>]

Several years ago, I and a bunch of my clients who have iPhones all had 
problems getting mail to download on their phones.  One or two emails 
would randomly trickle in to inboxes.  But the majority of the mail just 
simply would not download.  On those same accounts, Thunderbird and 
Outlook desktop apps are always rock solid.  All mail displays 
correctly.  No issues at all on the desktop.  So I know the mail is 
there.  A lot of this previously occurred when I was migrating from a 
dedicated server to Amazon Web Services back around 2018, and the 
problems were chalked up to Lucene indexing problems that occurred with 
the migration.  I never could get reindexing to work back then. So I 
gave up for a while and just didn't trust my iPhone to give me mail.  
Then I found the Edison email app for iPhone.  I downloaded it and it 
seemed to fix the problems   I recommended it to all of my clients that 
were having problems.  Now.... Edison mail app is doing the same thing 
the iPhone mail app did.  A large number of my clients are no longer 
getting mail on their iPhone/iPad other than the 3 or 4 random emails 
(out of usually 20-25 emails each day) that somehow make it through the 
blockade and still download.

Interestingly, it's not on every account.  I have a couple of accounts 
that still download fine.  But the majority of my accounts and many of 
my clients' accounts are totally blocked up. And once they are blocked, 
I've found nothing that can fix them and get mail flowing again.

I don't know a whole lot about the inner workings of the Lucene 
datastore.  But if the index is messed up, it would seem that it could 
easily cause some symptoms like I'm seeing.  But (see my previous post), 
I'm dead in the water on being able to clean up the Lucene indexes.

If reindexing should fix this, then I've got to figure out why I can't 
reindex.  If you think this iPhone issue is something else, I'm looking 
forward to suggestions.  I need to get my clients happy again....

Thanks.

Jerry


---------------------------------------------------------------------
To unsubscribe, e-mail: server-dev-unsubscribe@james.apache.org
For additional commands, e-mail: server-dev-help@james.apache.org