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Posted to dev@whimsical.apache.org by Craig Russell <ap...@gmail.com> on 2021/01/31 05:47:17 UTC
Secretary workbench: new account email from Secretary
I'd like to consider changing the email we send to folks who send their ICLA in response to an invitation to become a committer. Several times per year, the wrong id is requested and this takes time and effort to fix.
Currently we send a non-specific message that says their account has been requested and we copy the PMC that invited them.
Your account has been requested for you and you should receive email with next steps within the next few days (can take up to a week).
I'd like to include the requested id:
Your account for id <requested-id> has been requested for you and you should receive email with next steps within the next few days (can take up to a week).
This might make it easier to catch typos in the requested id. The typo might be because the id on the form was difficult to read, or the person filing the request simply mis-read the requested id.
In any case, the submitter can tell us that the id is wrong, and this should help fix the typos before infra creates the account.
WDYT?
Craig L Russell
clr@apache.org
Re: Secretary workbench: new account email from Secretary
Posted by Matt Sicker <bo...@gmail.com>.
https://github.com/apache/whimsy/tree/master/www/secretary/workbench/templates
has the email templates
On Mon, 1 Feb 2021 at 11:58, Craig Russell <ap...@gmail.com> wrote:
>
> Could someone here point me to the part of the workbench with the code that needs to be updated?
>
> Thanks,
> Craig
>
> > On Jan 31, 2021, at 5:50 AM, sebb <se...@gmail.com> wrote:
> >
> > Fine by me
> >
> > On Sun, 31 Jan 2021 at 06:22, Matt Sicker <bo...@gmail.com> wrote:
> >>
> >> I think that’s a good idea that will likely save a lot of time.
> >>
> >> On Sat, Jan 30, 2021 at 23:47 Craig Russell <ap...@gmail.com> wrote:
> >>
> >>> I'd like to consider changing the email we send to folks who send their
> >>> ICLA in response to an invitation to become a committer. Several times per
> >>> year, the wrong id is requested and this takes time and effort to fix.
> >>>
> >>> Currently we send a non-specific message that says their account has been
> >>> requested and we copy the PMC that invited them.
> >>>
> >>> Your account has been requested for you and you should receive email with
> >>> next steps within the next few days (can take up to a week).
> >>>
> >>> I'd like to include the requested id:
> >>>
> >>> Your account for id <requested-id> has been requested for you and you
> >>> should receive email with next steps within the next few days (can take up
> >>> to a week).
> >>>
> >>> This might make it easier to catch typos in the requested id. The typo
> >>> might be because the id on the form was difficult to read, or the person
> >>> filing the request simply mis-read the requested id.
> >>>
> >>> In any case, the submitter can tell us that the id is wrong, and this
> >>> should help fix the typos before infra creates the account.
> >>>
> >>> WDYT?
> >>>
> >>> Craig L Russell
> >>> clr@apache.org
> >>>
> >>>
>
> Craig L Russell
> clr@apache.org
>
Re: Secretary workbench: new account email from Secretary
Posted by Craig Russell <ap...@gmail.com>.
Could someone here point me to the part of the workbench with the code that needs to be updated?
Thanks,
Craig
> On Jan 31, 2021, at 5:50 AM, sebb <se...@gmail.com> wrote:
>
> Fine by me
>
> On Sun, 31 Jan 2021 at 06:22, Matt Sicker <bo...@gmail.com> wrote:
>>
>> I think that’s a good idea that will likely save a lot of time.
>>
>> On Sat, Jan 30, 2021 at 23:47 Craig Russell <ap...@gmail.com> wrote:
>>
>>> I'd like to consider changing the email we send to folks who send their
>>> ICLA in response to an invitation to become a committer. Several times per
>>> year, the wrong id is requested and this takes time and effort to fix.
>>>
>>> Currently we send a non-specific message that says their account has been
>>> requested and we copy the PMC that invited them.
>>>
>>> Your account has been requested for you and you should receive email with
>>> next steps within the next few days (can take up to a week).
>>>
>>> I'd like to include the requested id:
>>>
>>> Your account for id <requested-id> has been requested for you and you
>>> should receive email with next steps within the next few days (can take up
>>> to a week).
>>>
>>> This might make it easier to catch typos in the requested id. The typo
>>> might be because the id on the form was difficult to read, or the person
>>> filing the request simply mis-read the requested id.
>>>
>>> In any case, the submitter can tell us that the id is wrong, and this
>>> should help fix the typos before infra creates the account.
>>>
>>> WDYT?
>>>
>>> Craig L Russell
>>> clr@apache.org
>>>
>>>
Craig L Russell
clr@apache.org
Re: Secretary workbench: new account email from Secretary
Posted by sebb <se...@gmail.com>.
Fine by me
On Sun, 31 Jan 2021 at 06:22, Matt Sicker <bo...@gmail.com> wrote:
>
> I think that’s a good idea that will likely save a lot of time.
>
> On Sat, Jan 30, 2021 at 23:47 Craig Russell <ap...@gmail.com> wrote:
>
> > I'd like to consider changing the email we send to folks who send their
> > ICLA in response to an invitation to become a committer. Several times per
> > year, the wrong id is requested and this takes time and effort to fix.
> >
> > Currently we send a non-specific message that says their account has been
> > requested and we copy the PMC that invited them.
> >
> > Your account has been requested for you and you should receive email with
> > next steps within the next few days (can take up to a week).
> >
> > I'd like to include the requested id:
> >
> > Your account for id <requested-id> has been requested for you and you
> > should receive email with next steps within the next few days (can take up
> > to a week).
> >
> > This might make it easier to catch typos in the requested id. The typo
> > might be because the id on the form was difficult to read, or the person
> > filing the request simply mis-read the requested id.
> >
> > In any case, the submitter can tell us that the id is wrong, and this
> > should help fix the typos before infra creates the account.
> >
> > WDYT?
> >
> > Craig L Russell
> > clr@apache.org
> >
> >
Re: Secretary workbench: new account email from Secretary
Posted by Matt Sicker <bo...@gmail.com>.
I think that’s a good idea that will likely save a lot of time.
On Sat, Jan 30, 2021 at 23:47 Craig Russell <ap...@gmail.com> wrote:
> I'd like to consider changing the email we send to folks who send their
> ICLA in response to an invitation to become a committer. Several times per
> year, the wrong id is requested and this takes time and effort to fix.
>
> Currently we send a non-specific message that says their account has been
> requested and we copy the PMC that invited them.
>
> Your account has been requested for you and you should receive email with
> next steps within the next few days (can take up to a week).
>
> I'd like to include the requested id:
>
> Your account for id <requested-id> has been requested for you and you
> should receive email with next steps within the next few days (can take up
> to a week).
>
> This might make it easier to catch typos in the requested id. The typo
> might be because the id on the form was difficult to read, or the person
> filing the request simply mis-read the requested id.
>
> In any case, the submitter can tell us that the id is wrong, and this
> should help fix the typos before infra creates the account.
>
> WDYT?
>
> Craig L Russell
> clr@apache.org
>
>