[jira] [Commented] (PDFBOX-4890) StackOverflow Creating Cache

["Tilman Hausherr (Jira)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/PDFBOX-4890?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17137113#comment-17137113 ] 

Tilman Hausherr commented on PDFBOX-4890:
-----------------------------------------

Would you be willing to test with a snapshot in which outputs debug messages? (You have to set debug level)

IMHO the first would be to find which file is affected., and what parameters are passed.

> StackOverflow Creating Cache
> ----------------------------
>
>                 Key: PDFBOX-4890
>                 URL: https://issues.apache.org/jira/browse/PDFBOX-4890
>             Project: PDFBox
>          Issue Type: Bug
>          Components: FontBox
>    Affects Versions: 2.0.20
>         Environment:  5.3.0-53-generic #47~18.04.1-Ubuntu SMP Thu May 7 13:10:50 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
> 2 core
> 6 GB Ram
>            Reporter: Joaquin Santana
>            Priority: Major
>         Attachments: image-2020-06-16-18-19-35-582.png, image-2020-06-16-18-19-55-465.png
>
>
> Hello, when I'm trying to print a pdf it's giving me a problem creating the font cache, the same pdf is printable on Windows from IDE but doesn't work on ubuntu inside tomcat 
>  
> {code:java}
> try {
>     pdf = PDDocument.load(inputStream);
>     pdf.getDocumentInformation().setTitle(filename);
>     reportServiceBL.printPageablePdf(pdf);
> } catch (Exception e) {
>     LOGGER.error("An unexpected error occurred while dispatching document", e);
>     return wrapResponseKO(null, "There was an error generating document");
> }
> {code}
>  
> !image-2020-06-16-18-19-55-465.png!
> is there a way to find where the issue is?



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