[jira] [Commented] (ARROW-17531) /lib64/libm.so.6: version `GLIBC_2.27' not found

["Kouhei Sutou (Jira)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/ARROW-17531?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17585032#comment-17585032 ] 

Kouhei Sutou commented on ARROW-17531:
--------------------------------------

Could you show your OS information?

> /lib64/libm.so.6: version `GLIBC_2.27' not found
> ------------------------------------------------
>
>                 Key: ARROW-17531
>                 URL: https://issues.apache.org/jira/browse/ARROW-17531
>             Project: Apache Arrow
>          Issue Type: Bug
>         Environment: R/4.0.2 R (4.0.2 x86_64-pc-linux-gnu x86_64 linux-gnu)
>            Reporter: Net Zhang
>            Priority: Major
>
> Hi, I've followed the [instructions |https://cran.r-project.org/web/packages/arrow/vignettes/install.html]to install the arrow R package on a Linux machine. 
> {noformat}
> options(
>   HTTPUserAgent =
>     sprintf(
>       "R/%s R (%s)",
>       getRversion(),
>       paste(getRversion(), R.version["platform"], R.version["arch"], R.version["os"])
>     )
> )
> install.packages("arrow", repos = "https://packagemanager.rstudio.com/all/__linux__/focal/latest")
> {noformat}
> The installation was successful but when I load the library I received error message indicating 
> {noformat}
> /lib64/libm.so.6: version `GLIBC_2.27' not found
> {noformat}
> Here's my full log, containing machine information
> {noformat}
> > HTTPUserAgent =
> +     sprintf(
> +         "R/%s R (%s)",
> +         getRversion(),
> +         paste(getRversion(), R.version["platform"], R.version["arch"], R.version["os"])
> +     )
> > HTTPUserAgent
> [1] "R/4.0.2 R (4.0.2 x86_64-pc-linux-gnu x86_64 linux-gnu)"
> > install.packages("arrow", repos = "https://packagemanager.rstudio.com/all/__linux__/focal/latest")
> Installing package into ‘/users/PZS1008/netzhang/R/x86_64-pc-linux-gnu-library/4.0’
> (as ‘lib’ is unspecified)
> trying URL 'https://packagemanager.rstudio.com/all/__linux__/focal/latest/src/contrib/arrow_9.0.0.tar.gz'
> Content type 'binary/octet-stream' length 34655538 bytes (33.1 MB)
> ==================================================
> downloaded 33.1 MB
> * installing *binary* package ‘arrow’ ...
> * DONE (arrow)
> The downloaded source packages are in
>     ‘/tmp/RtmpUfdX4s/downloaded_packages’
> > library(arrow)
> Error: package or namespace load failed for ‘arrow’ in dyn.load(file, DLLpath = DLLpath, ...):
>  unable to load shared object '/users/xxxxxx/R/x86_64-pc-linux-gnu-library/4.0/arrow/libs/arrow.so':
>   /lib64/libm.so.6: version `GLIBC_2.27' not found (required by /users/xxxxxx/R/x86_64-pc-linux-gnu-library/4.0/arrow/libs/arrow.so)
> In addition: Warning message:
> package ‘arrow’ was built under R version 4.0.5 
> {noformat}



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