Re: Urgent help requested - Gift Certificate as payment option in Order Manager

[Iain Fogg <ia...@westnet.com.au>]

Maybe someone on the DEV list can help me with this...I think if I can 
work out (a) what I'm doing wrong, or (b) what needs to be changed in 
OrderMgr, I'll have a workable solution for over-the-counter gift 
certificates.

Cheers, Iain

Iain Fogg wrote:
> Can someone tell me how to include Gift Certificates as a payment 
> option in Order Manager?
>
> In my situation, I will sell GCs to customers over the counter by 
> leveraging the existing GC services. In particular, when completing 
> the GC survey form, I will include MY email address so I can produce a 
> hardcopy document containing the GC identifier and value to give to 
> the customer.
>
> Later, when the recipient of the GC comes into the store (with the 
> hardcopy certificate), I'll create a new Customer in the Party Manager 
> (if necessary) and add the GC to the customer. I'll then raise a Sales 
> Order and if instructed by the customer, use the GC as partial/full 
> payment for the products.
>
> Everything works fine, except for the last bit.
>
> My reading of the code suggests you can't actually use the Order 
> Manager to pay with a GC. In 
> applications/order/webapp/ordermgr/WEB-INF/actions/entry/billsettings.bsh, 
> PaymentMethods are pulled, but only CREDIT_CARD and EFT_ACCOUNT are 
> handled specially - everything else seems to "disappear" as part of an 
> "offline" paymentMethodType. I thought maybe I could use the GC later 
> in the process when creating a payment and applying it to the invoice, 
> but I can't work that option out either.
>
> Am I doing something wrong? This is so close to having a workable 
> in-store Gift Certificate solution, but unless the GC can be used to 
> pay for products, then that is a show-stopper.
>
> Cheers, Iain
>
> PS. Yes, I have followed all the guidance/seed data examples to ensure 
> the GC services are triggered for GC sales and redemptions.
>
>



-- 
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.409 / Virus Database: 268.15.23/591 - Release Date: 17/12/2006