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Posted to users@openoffice.apache.org by Tom Panfil <ta...@verizon.net> on 2014/03/17 17:35:51 UTC
BRIGHT IDEA: was: Re: Open Office not opening]
The next point rev release of Open Office should include a modified
version of the useless dialog box which has bedeviled so many users.
It should say something like:
You need to delete the folder "org.openoffice.script.savedState". It is
in the "Saved Application State" folder in your User/Library.
See this post on the user forum for detailed instructions:
https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
Known bug listed in the release notes, with solution for the problem.
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
Tom
On 3/16/14 7:25 PM, Larry Gusaas wrote:
> On 2014-03-16, 3:42 PM Ellie Kent wrote concerning "Open Office not
> opening":
>> Hello,
>> I use open office on my mac,
>> However unfortunately it now won’t open which is highly infuriating
>> as I have a crucial report in which I need to submit tonight.
>> When I try and open it, it comes up with the following message
>> ‘The last time you opened OpenOffice, it unexpectedly quit while
>> reopening windows. Do you want to try to reopen its windows again?’
>> It then gives the option to reopen or not to. However which ever
>> button i click nothing happens.
>> I have tried to re download oppenoffice a number of times but this
>> message will not go away.
>> Please tell me what is going on and please resolve it as I am highly
>> dissatisfied with this product which until now I have always trusted
>> and found reliable.
>
> You need to delete the folder "org.openoffice.script.savedState". It
> is in the "Saved Application State" folder in your User/Library.
>
> See this post on the user forum for detailed instructions:
> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>
> Known bug listed in the release notes, with solution for the problem.
> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>
>
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Tom Backer Johnsen <ba...@psych.uib.no>.
That is a very GOOD idea, considering the number of questions requiring the advice of “remove folder xxx from the folder yyy”, something that has fooled many Mac users of Openoffice, me included.
My impression is that the question on the list requiring the standard response has appeared at least more than once per day lately. If we consider that as a guess that less than 10% of users (maybe less) who have met that condition and have reached the list and asked for a solution, the solution is very much overdue.
Tom
On 18. Mar 2014, at 20:39 , Maggie Butler <mb...@southgaylord.com> wrote:
> Thank you,Herbert!!
>
> On Tue, Mar 18, 2014 at 12:21 PM, Andrea Pescetti <pe...@apache.org> wrote:
>> On 17/03/2014 Tom Panfil wrote:
>>>
>>> The next point rev release of Open Office should include a modified
>>> version of the useless dialog box which has bedeviled so many users.
>>
>>
>> It is a Mac OS X dialog box, not an OpenOffice dialog box.
>>
>>> It should say something like:
>>> You need to delete the folder "org.openoffice.script.savedState". It is
>>> in the "Saved Application State" folder in your User/Library.
>>
>>
>> Even brighter idea: it should delete the problematic folder by itself,
>> without user intervention. And good news: Herbert already implemented this
>> for OpenOffice 4.1 (coming next month), so we'll get around this Mac OS X
>> quirk. See
>> https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
>>
>> Regards,
>> Andrea.
>>
>> -------------------------------------------
>> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: users-help@openoffice.apache.org
>>
>
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>
Tom Backer Johnsen
Søndre Steinkjellersmauet 7
5003 Bergen
Mobil: +47 9169 3346
Email: backer(at)psych.uib.no
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Maggie Butler <mb...@southgaylord.com>.
Thank you,Herbert!!
On Tue, Mar 18, 2014 at 12:21 PM, Andrea Pescetti <pe...@apache.org> wrote:
> On 17/03/2014 Tom Panfil wrote:
>>
>> The next point rev release of Open Office should include a modified
>> version of the useless dialog box which has bedeviled so many users.
>
>
> It is a Mac OS X dialog box, not an OpenOffice dialog box.
>
>> It should say something like:
>> You need to delete the folder "org.openoffice.script.savedState". It is
>> in the "Saved Application State" folder in your User/Library.
>
>
> Even brighter idea: it should delete the problematic folder by itself,
> without user intervention. And good news: Herbert already implemented this
> for OpenOffice 4.1 (coming next month), so we'll get around this Mac OS X
> quirk. See
> https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
>
> Regards,
> Andrea.
>
> -------------------------------------------
> List Conduct Guidelines: http://openoffice.apache.org/list-conduct.html
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Andrea Pescetti <pe...@apache.org>.
On 17/03/2014 Tom Panfil wrote:
> The next point rev release of Open Office should include a modified
> version of the useless dialog box which has bedeviled so many users.
It is a Mac OS X dialog box, not an OpenOffice dialog box.
> It should say something like:
> You need to delete the folder "org.openoffice.script.savedState". It is
> in the "Saved Application State" folder in your User/Library.
Even brighter idea: it should delete the problematic folder by itself,
without user intervention. And good news: Herbert already implemented
this for OpenOffice 4.1 (coming next month), so we'll get around this
Mac OS X quirk. See
https://issues.apache.org/ooo/show_bug.cgi?id=119006#c77
Regards,
Andrea.
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Re: BRIGHT IDEA: was: Re: Open Office not opening]
Posted by Maggie Butler <mb...@southgaylord.com>.
FINALLY!!!
On Mon, Mar 17, 2014 at 10:35 AM, Tom Panfil <ta...@verizon.net> wrote:
> The next point rev release of Open Office should include a modified version
> of the useless dialog box which has bedeviled so many users.
>
> It should say something like:
>
> You need to delete the folder "org.openoffice.script.savedState". It is in
> the "Saved Application State" folder in your User/Library.
>
> See this post on the user forum for detailed instructions:
> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>
> Known bug listed in the release notes, with solution for the problem.
> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>
> Tom
>
> On 3/16/14 7:25 PM, Larry Gusaas wrote:
>>
>> On 2014-03-16, 3:42 PM Ellie Kent wrote concerning "Open Office not
>> opening":
>>>
>>> Hello,
>>> I use open office on my mac,
>>> However unfortunately it now won't open which is highly infuriating as I
>>> have a crucial report in which I need to submit tonight.
>>> When I try and open it, it comes up with the following message
>>> 'The last time you opened OpenOffice, it unexpectedly quit while
>>> reopening windows. Do you want to try to reopen its windows again?'
>>> It then gives the option to reopen or not to. However which ever button i
>>> click nothing happens.
>>> I have tried to re download oppenoffice a number of times but this
>>> message will not go away.
>>> Please tell me what is going on and please resolve it as I am highly
>>> dissatisfied with this product which until now I have always trusted and
>>> found reliable.
>>
>>
>> You need to delete the folder "org.openoffice.script.savedState". It is in
>> the "Saved Application State" folder in your User/Library.
>>
>> See this post on the user forum for detailed instructions:
>> https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931
>>
>> Known bug listed in the release notes, with solution for the problem.
>>
>> https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.0.1+Release+Notes#AOO4.0.1ReleaseNotes-KnownIssues
>>
>
>
>
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>
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