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Posted to commits@bloodhound.apache.org by Apache Bloodhound <de...@bloodhound.apache.org> on 2013/06/20 18:05:51 UTC
[Apache Bloodhound] #568: New tickets cannot be viewed
#568: New tickets cannot be viewed
-----------------------+--------------------
Reporter: avp | Owner: nobody
Type: defect | Status: new
Priority: major | Milestone:
Component: dashboard | Version:
Keywords: |
-----------------------+--------------------
I'm running the trunk code.
All new tickets I've created cannot be viewed. Tickets can be created via
the quick method or full method. If I try and view, i get:
Error: Invalid ticket number
Ticket <nnn> does not exist.
Apparently, just before this issue arose, I had changed the default
Product name.
All the tickets that cannot be viewed seem to have the new Product (I've
looked in the db with sqlite3). This seems like it might be related.
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker
Re: [Apache Bloodhound] #568: New tickets cannot be viewed
Posted by Apache Bloodhound <de...@bloodhound.apache.org>.
#568: New tickets cannot be viewed
------------------------+-----------------------
Reporter: avp | Owner: rjollos
Type: defect | Status: closed
Priority: blocker | Milestone: Release 6
Component: dashboard | Version:
Resolution: fixed | Keywords: qct
------------------------+-----------------------
Changes (by rjollos):
* status: accepted => closed
* resolution: => fixed
Comment:
Fixed in [1496179] and [1496220] (see #569). In the event that
`[multiproduct] default_product_prefix` is invalid, the ticket will be
associated with the first product in the sorted list of products (which
will most likely be the product with prefix `@`).
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568#comment:5>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker
Re: [Apache Bloodhound] #568: New tickets cannot be viewed
Posted by Apache Bloodhound <de...@bloodhound.apache.org>.
#568: New tickets cannot be viewed
------------------------+-----------------------
Reporter: avp | Owner: rjollos
Type: defect | Status: accepted
Priority: blocker | Milestone: Release 6
Component: dashboard | Version:
Resolution: | Keywords: qct
------------------------+-----------------------
Comment (by rjollos):
I had incorrectly specified the option in comment:2, but I've since edited
it to correct.
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568#comment:4>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker
Re: [Apache Bloodhound] #568: New tickets cannot be viewed
Posted by Apache Bloodhound <de...@bloodhound.apache.org>.
#568: New tickets cannot be viewed
------------------------+--------------------
Reporter: avp | Owner: nobody
Type: defect | Status: new
Priority: major | Milestone:
Component: dashboard | Version:
Resolution: | Keywords:
------------------------+--------------------
Comment (by rjollos):
To fix the issue, make the following edit in trac.ini:
{{{#!ini
[ticket]
default_product = @
}}}
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568#comment:2>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker
Re: [Apache Bloodhound] #568: New tickets cannot be viewed
Posted by Apache Bloodhound <de...@bloodhound.apache.org>.
#568: New tickets cannot be viewed
------------------------+--------------------
Reporter: avp | Owner: nobody
Type: defect | Status: new
Priority: major | Milestone:
Component: dashboard | Version:
Resolution: | Keywords:
------------------------+--------------------
Comment (by rjollos):
I've looked in your database. It looks like you set `[ticket]
default_product = RokEyeTee`, however you only have a single product in
your database. The prefix of that product is `@` and the name is
`RokEyeTee`. `[ticket] default_product` needs to be set to the prefix, not
the product name.
Overall, this is bad behavior on Bloodhound's part, because now there are
13 tickets in your database that can't be accessed because they are
associated with a non-existent product. We need to do something to protect
against this.
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568#comment:1>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker
Re: [Apache Bloodhound] #568: New tickets cannot be viewed
Posted by Apache Bloodhound <de...@bloodhound.apache.org>.
#568: New tickets cannot be viewed
------------------------+-----------------------
Reporter: avp | Owner: rjollos
Type: defect | Status: accepted
Priority: blocker | Milestone: Release 6
Component: dashboard | Version:
Resolution: | Keywords: qct
------------------------+-----------------------
Changes (by rjollos):
* owner: nobody => rjollos
* priority: major => blocker
* status: new => accepted
* keywords: => qct
* milestone: => Release 6
--
Ticket URL: <https://issues.apache.org/bloodhound/ticket/568#comment:3>
Apache Bloodhound <https://issues.apache.org/bloodhound/>
The Apache Bloodhound issue tracker