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Posted to users@openoffice.apache.org by Dave <da...@gmail.com> on 2016/02/01 05:44:58 UTC

Re: 4.1.2 crashes - Ed

-------- Original Message  --------
From: Edward Blackmore
Date: Sun, 31 Jan 2016 22:03:18 -0500

> I am running  Windows  7.
> 
> I load  Open Office  4.1.2   -  after a short time it crashes.
> 
> Neither I nor my computer guy  can fix it.
> 
> The only solution -  uninstall the program and re-install it.
> 
> Then  it will crash again.
> 
> I have even reloaded  Open Office  4.1.0  in an attempt to find a program that doesn�t crash.
> 
> Any suggestions ??
> 
> Ed  Blackmore

Conditions like this can be caused by corruption of the "User Profile".
Your "User Profile" is not removed when the software is uninstalled.
For a solution see the following tutorial in the User Forum:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Hope this helps.

Dave




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