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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/08/19 09:06:20 UTC
[Issue 125458] New: Requires closure of non-existent program and
Quickstarter; Installation Fails
https://issues.apache.org/ooo/show_bug.cgi?id=125458
Issue ID: 125458
Issue Type: DEFECT
Summary: Requires closure of non-existent program and
Quickstarter; Installation Fails
Product: Installation
Version: 4.1.0
Hardware: PC
OS: Windows 8
Status: UNCONFIRMED
Severity: normal
Priority: P3
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: imjberry@gmail.com
Created attachment 83852
--> https://issues.apache.org/ooo/attachment.cgi?id=83852&action=edit
This is the dialogue that blocks the installion
As installation is about to start a dialogue appears asking me to
"Please exit OpenOffice 4.1.0 and the OpenOffice 4.1.0 Quickstarter before you
continue. If you are using a multi-user system, also ensure that no other user
has OpenOffice 4.1.0 open"
As I had not completed installing this version, these should not yet even
exist, they cannot be found as processes or apps in task manager and so the
install fails.
I tried uninstalling version 4.0.1 and I get the same dialogue for OpenOffice
4.0.1 - again these are not running so the uninstall fails.
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[Issue 125458] Requires closure of non-existent program and
Quickstarter; Installation Fails
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125458
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_ISSUE
--- Comment #2 from oooforum <oo...@free.fr> ---
No news since +30 days: closed
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[Issue 125458] Requires closure of non-existent program and
Quickstarter; Installation Fails
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=125458
oooforum <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr
--- Comment #1 from oooforum <oo...@free.fr> ---
You are in a bug tracker system.
Your issue is not a bug but a user problem.
See this:
https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=71070
If this solution don't work, please post it to our support forum.
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