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Posted to users@cloudstack.apache.org by Gary Dixon <Ga...@quadris.co.uk.INVALID> on 2022/07/26 07:56:34 UTC

CPVM VNC clipboard character mapping

Hi everyone

I’m sure this must have been raised before but I am struggling to find any recent documentation for this issue.

We have ACS 4.15.2 on Ubuntu 20.04 for mgmt. and KVM hosts and I am seeing an issue where if I use the console proxy VNC viewer on any of my Windows based instances – certain characters are mapped incorrectly

For example if I put the following characters into the clipboard :

“@|

And then ‘send’ them into a notepad file on the guest – they map to the following characters :
@”#

However if I type the characters directly into the open notepad file on the guest – they do type correctly.
So it appears that the console proxy VNC viewer clipboard is translating the characters as ‘US’ keyboard rather than ‘UK’ keyboard.

I have been reading this thread about CPVM non US keyboard support but it seems out of date now : https://cwiki.apache.org/confluence/display/CLOUDSTACK/Support+for+non-US+keyboards+in+Console+Proxy

I’m sure there will be a straight forward fix for this issue – as at the mment we have to be careful about what characters we use in passwords – etc as they currently are pasting incorrectly using the vnc viewer clipboard.

Any advice would be greatly appreciated

BR

Gary Dixon​​
Technical Consultant
T:  0161 537 4980<tel:0161%20537%204980>
W: www.quadris.co.uk
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The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.


RE: CPVM VNC clipboard character mapping

Posted by Gary Dixon <Ga...@quadris.co.uk.INVALID>.
Hi

This is still an issue - The VM is set to UK keyboard in the settings.
Specifically, it is an issue with the CPVM vnc clipboard functionality that is mapping the UK keyboard to US
I can type in an open document on the VM with no issues and characters typed on a UK keyboard are correctly mapped- but if I use the vnc clipboard  UK character keys such as #, @, " , £ etc are mapped incorrectly when pasted into the document and are converted to the us equivalent keys.

BR
Gary



Gary Dixon
Technical Consultant
T:  0161 537 4980
W: www.quadris.co.uk
The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.
-----Original Message-----
From: Pearl d'Silva <pe...@shapeblue.com> 
Sent: 27 July 2022 17:56
To: users@cloudstack.apache.org
Subject: Re: CPVM VNC clipboard character mapping

Hi Gary,

Can you please check the specific VM's settings - specifically the keyboard setting. If it is pointing to 'us' change it to 'uk'. This would however require you to first shutdown the VM.

Regards,
Pearl
________________________________
From: Gary Dixon <Ga...@quadris.co.uk.INVALID>
Sent: Wednesday, July 27, 2022 8:42 PM
To: users@cloudstack.apache.org <us...@cloudstack.apache.org>
Subject: FW: CPVM VNC clipboard character mapping


Hi



Has anyone seen this behaviour before ?





Gary Dixon​
Technical Consultant
T:  0161 537 4980<tel:0161%20537%204980>
W: https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.quadris.co.uk%2F&amp;data=05%7C01%7CGary.Dixon%40quadris.co.uk%7C98842a457bc641ee5ea008da6ff1043f%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C0%7C637945378205522033%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=uq%2FCEsvaOm2GDykMV8J8Ew0uowlc3AePR5wJnoniV%2Fs%3D&amp;reserved=0
[cid:image144474.png@F5DAB9C0.A4AE5009]
The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.

From: Gary Dixon <Ga...@quadris.co.uk.INVALID>
Sent: 26 July 2022 08:57
To: users@cloudstack.apache.org
Subject: CPVM VNC clipboard character mapping



Hi everyone



I’m sure this must have been raised before but I am struggling to find any recent documentation for this issue.



We have ACS 4.15.2 on Ubuntu 20.04 for mgmt. and KVM hosts and I am seeing an issue where if I use the console proxy VNC viewer on any of my Windows based instances – certain characters are mapped incorrectly



For example if I put the following characters into the clipboard :



“@|



And then ‘send’ them into a notepad file on the guest – they map to the following characters :

@”#



However if I type the characters directly into the open notepad file on the guest – they do type correctly.

So it appears that the console proxy VNC viewer clipboard is translating the characters as ‘US’ keyboard rather than ‘UK’ keyboard.



I have been reading this thread about CPVM non US keyboard support but it seems out of date now : https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCLOUDSTACK%2FSupport%2Bfor%2Bnon-US%2Bkeyboards%2Bin%2BConsole%2BProxy&amp;data=05%7C01%7CGary.Dixon%40quadris.co.uk%7C98842a457bc641ee5ea008da6ff1043f%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C0%7C637945378205522033%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=iHUyeJRtae3KFo2L6V0IaZAkgNm8GXXXOZWVuGY7zgE%3D&amp;reserved=0<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCLOUDSTACK%2FSupport%2Bfor%2Bnon-US%2Bkeyboards%2Bin%2BConsole%2BProxy&amp;data=05%7C01%7CGary.Dixon%40quadris.co.uk%7C98842a457bc641ee5ea008da6ff1043f%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C0%7C637945378205522033%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=iHUyeJRtae3KFo2L6V0IaZAkgNm8GXXXOZWVuGY7zgE%3D&amp;reserved=0>



I’m sure there will be a straight forward fix for this issue – as at the mment we have to be careful about what characters we use in passwords – etc as they currently are pasting incorrectly using the vnc viewer clipboard.



Any advice would be greatly appreciated



BR



Gary Dixon​​

Technical Consultant

T:  0161 537 4980<tel:0161%20537%204980>

W: https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.quadris.co.uk%2F&amp;data=05%7C01%7CGary.Dixon%40quadris.co.uk%7C98842a457bc641ee5ea008da6ff1043f%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C0%7C637945378205522033%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=uq%2FCEsvaOm2GDykMV8J8Ew0uowlc3AePR5wJnoniV%2Fs%3D&amp;reserved=0<https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.quadris.co.uk%2F&amp;data=05%7C01%7CGary.Dixon%40quadris.co.uk%7C98842a457bc641ee5ea008da6ff1043f%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C0%7C637945378205522033%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=uq%2FCEsvaOm2GDykMV8J8Ew0uowlc3AePR5wJnoniV%2Fs%3D&amp;reserved=0>

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The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.



 


Re: CPVM VNC clipboard character mapping

Posted by Pearl d'Silva <pe...@shapeblue.com>.
Hi Gary,

Can you please check the specific VM's settings - specifically the keyboard setting. If it is pointing to 'us' change it to 'uk'. This would however require you to first shutdown the VM.

Regards,
Pearl
________________________________
From: Gary Dixon <Ga...@quadris.co.uk.INVALID>
Sent: Wednesday, July 27, 2022 8:42 PM
To: users@cloudstack.apache.org <us...@cloudstack.apache.org>
Subject: FW: CPVM VNC clipboard character mapping


Hi



Has anyone seen this behaviour before ?





Gary Dixon​
Technical Consultant
T:  0161 537 4980<tel:0161%20537%204980>
W: www.quadris.co.uk
[cid:image144474.png@F5DAB9C0.A4AE5009]
The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.

From: Gary Dixon <Ga...@quadris.co.uk.INVALID>
Sent: 26 July 2022 08:57
To: users@cloudstack.apache.org
Subject: CPVM VNC clipboard character mapping



Hi everyone



I’m sure this must have been raised before but I am struggling to find any recent documentation for this issue.



We have ACS 4.15.2 on Ubuntu 20.04 for mgmt. and KVM hosts and I am seeing an issue where if I use the console proxy VNC viewer on any of my Windows based instances – certain characters are mapped incorrectly



For example if I put the following characters into the clipboard :



“@|



And then ‘send’ them into a notepad file on the guest – they map to the following characters :

@”#



However if I type the characters directly into the open notepad file on the guest – they do type correctly.

So it appears that the console proxy VNC viewer clipboard is translating the characters as ‘US’ keyboard rather than ‘UK’ keyboard.



I have been reading this thread about CPVM non US keyboard support but it seems out of date now : https://cwiki.apache.org/confluence/display/CLOUDSTACK/Support+for+non-US+keyboards+in+Console+Proxy<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCLOUDSTACK%2FSupport%2Bfor%2Bnon-US%2Bkeyboards%2Bin%2BConsole%2BProxy&data=05%7C01%7CGary.Dixon%40quadris.co.uk%7Cc9a9cc7a70374ab7390308da6edc6913%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C1%7C637944190181732004%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Oliclbrw8Vnoeuwx9wdS1V9L91T8tifau58YMq6ROUA%3D&reserved=0>



I’m sure there will be a straight forward fix for this issue – as at the mment we have to be careful about what characters we use in passwords – etc as they currently are pasting incorrectly using the vnc viewer clipboard.



Any advice would be greatly appreciated



BR



Gary Dixon​​

Technical Consultant

T:  0161 537 4980<tel:0161%20537%204980>

W: www.quadris.co.uk<http://www.quadris.co.uk>

[cid:image001.png@01D8A0CC.EBEFE650]

The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.



 


FW: CPVM VNC clipboard character mapping

Posted by Gary Dixon <Ga...@quadris.co.uk.INVALID>.
Hi

Has anyone seen this behaviour before ?



Gary Dixon
Technical Consultant
T:  0161 537 4980
W: www.quadris.co.uk
The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.
From: Gary Dixon <Ga...@quadris.co.uk.INVALID>
Sent: 26 July 2022 08:57
To: users@cloudstack.apache.org
Subject: CPVM VNC clipboard character mapping

Hi everyone

I’m sure this must have been raised before but I am struggling to find any recent documentation for this issue.

We have ACS 4.15.2 on Ubuntu 20.04 for mgmt. and KVM hosts and I am seeing an issue where if I use the console proxy VNC viewer on any of my Windows based instances – certain characters are mapped incorrectly

For example if I put the following characters into the clipboard :

“@|

And then ‘send’ them into a notepad file on the guest – they map to the following characters :
@”#

However if I type the characters directly into the open notepad file on the guest – they do type correctly.
So it appears that the console proxy VNC viewer clipboard is translating the characters as ‘US’ keyboard rather than ‘UK’ keyboard.

I have been reading this thread about CPVM non US keyboard support but it seems out of date now : https://cwiki.apache.org/confluence/display/CLOUDSTACK/Support+for+non-US+keyboards+in+Console+Proxy<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCLOUDSTACK%2FSupport%2Bfor%2Bnon-US%2Bkeyboards%2Bin%2BConsole%2BProxy&data=05%7C01%7CGary.Dixon%40quadris.co.uk%7Cc9a9cc7a70374ab7390308da6edc6913%7Cf1d6abf3d3b44894ae16db0fb93a96a2%7C0%7C1%7C637944190181732004%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Oliclbrw8Vnoeuwx9wdS1V9L91T8tifau58YMq6ROUA%3D&reserved=0>

I’m sure there will be a straight forward fix for this issue – as at the mment we have to be careful about what characters we use in passwords – etc as they currently are pasting incorrectly using the vnc viewer clipboard.

Any advice would be greatly appreciated

BR

Gary Dixon​​
Technical Consultant
T:  0161 537 4980<tel:0161%20537%204980>
W: www.quadris.co.uk<http://www.quadris.co.uk>
[cid:image001.png@01D8A0CC.EBEFE650]
The information contained in this e-mail from Quadris may be confidential and privileged for the private use of the named recipient.  The contents of this e-mail may not necessarily represent the official views of Quadris.  If you have received this information in error you must not copy, distribute or take any action or reliance on its contents.  Please destroy any hard copies and delete this message.