[RT] List Codex (was Re: Giving up! Cocoon too big, slow and confusing)

[Christian Haul <ha...@dvs1.informatik.tu-darmstadt.de>]

I have one very simple request for all users of this list:

Please follow up to an answer you've received by summarizing the thread,
ideally adding "SUMMARY" to the subject.

First of all, *YOU* are the only person on earth that can judge if
the help was correct, helpful, and on target. _You_ know best how to
describe _your_ problem, and _you_ can judge which information _you_
got is the key. Of course _we_ need to take the time not only to throw
pieces of information at you but _explain_ and give pointers.

The effect would be that these summaries can easily be searched and used
for building docs, at least FAQs.

It doesn't take much time and it is only fair enough if you 'pay' for 
the help you got. And it makes answering questions much more fun if it
is followed up with a positive feedback.

This codex cannot be enforced, but I for my part tend to ignore questions
from those that never follow up.

Oh, for this to work, make sure that your mail user agent keeps the
"In-Reply-To:" header so it threads well.

As a side node, sun-managers works like this (only that replies are allowed
only directly to the initial individual, not the list) and it works well.

	Chris.

-- 
C h r i s t i a n       H a u l
haul@informatik.tu-darmstadt.de
    fingerprint: 99B0 1D9D 7919 644A 4837  7D73 FEF9 6856 335A 9E08


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