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Posted to dev@netbeans.apache.org by antonio <an...@vieiro.net> on 2020/01/17 18:56:34 UTC

Re: Netbeans reports coming to users@infra

Hi Geoffrey,

Which reports? Can you please forward us one of those?

Thanks,
Antonio

El 8/1/20 a las 18:56, Geoffrey Corey escribió:
> I've been noticing quite a few netbeans related reports coming into
> the users@infra moderation queue lately.
> 
> Anyone happen to know why they might be being sent to users@infra
> instead of the netbeans group itself?
> 

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RE: Netbeans reports coming to users@infra

Posted by Eric Barboni <sk...@apache.org>.
Hi Antonio,
 I asked face to face because it may have been "sensitive". It seems this is ui gesture report.
 I forwarded to you

Best Regards
Eric

-----Message d'origine-----
De : antonio <an...@vieiro.net> 
Envoyé : vendredi 17 janvier 2020 19:57
À : coreyg@apache.org
Cc : dev@netbeans.apache.org
Objet : Re: Netbeans reports coming to users@infra

Hi Geoffrey,

Which reports? Can you please forward us one of those?

Thanks,
Antonio

El 8/1/20 a las 18:56, Geoffrey Corey escribió:
> I've been noticing quite a few netbeans related reports coming into 
> the users@infra moderation queue lately.
> 
> Anyone happen to know why they might be being sent to users@infra 
> instead of the netbeans group itself?
> 

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Re: Netbeans reports coming to users@infra

Posted by Geoffrey Corey <co...@apache.org>.
Unfortunately the dev list is rejecting the attachment as well since the
whole thing is larger than 1000000 bytes.

 Here is my resend of the email without the attachment:

There is one right now in the moderation queue for users@infra (with an
attached text file).

Subject: Issue occurred
Hello
I apparently had a problem with NetBeans 10 which requested me to access
the data and send it to you. It appeared to be a performance problem. I was
running NetBeans on a Windows 10 PC. At the time I was debugging my JavaFX
Application and was attempting to trigger a breakpoint in a MouseDragged
Event. Certainly my PC was running slowly but it may have been a background
Windows Update causing the problem. Restarting the 6 gig PC took a while.
Hope this helps.
Regards
Pete


On Fri, Jan 17, 2020 at 10:56 AM antonio <an...@vieiro.net> wrote:

> Hi Geoffrey,
>
> Which reports? Can you please forward us one of those?
>
> Thanks,
> Antonio
>
> El 8/1/20 a las 18:56, Geoffrey Corey escribió:
> > I've been noticing quite a few netbeans related reports coming into
> > the users@infra moderation queue lately.
> >
> > Anyone happen to know why they might be being sent to users@infra
> > instead of the netbeans group itself?
> >
>

Re: Netbeans reports coming to users@infra

Posted by antonio <an...@vieiro.net>.
Hi Geoffrey,

So the bugzilla migration (including DNS setup) is discarded as a cause.

The NetBeans IDE does not send anything to users@infra directly (AFAIK), 
so I think this is either a misconfiguration of netbeans.org DNS/MX 
records (that make unknown email addresses to send stuff to users@infra) 
or a misconfiguration of JIRA.

It would help to know which email address the messages are being sent 
to, but I can't see the "To:" field in the emails you've forwarded.

Hope this helps,
Antonio

El 18/1/20 a las 18:56, Geoffrey Corey escribió:
> Just to clarify, this was the newest one. I have been seeing them come 
> in over the last couple months.
> 
> On Sat, Jan 18, 2020 at 12:33 AM antonio <antonio@vieiro.net 
> <ma...@vieiro.net>> wrote:
> 
>     Hi again, Geoffrey,
> 
>     I think that all installations of NetBeans IDEs are sending bug reports
>     to https://netbeans.org/bugzilla, with is then redirected to
>     https://bz.apache.org/netbeans/ [1]
>     (can anyone confirm?)
> 
>     I can't tell how the bugzilla database was migrated from
>     netbeans.org <http://netbeans.org> to
>     apache infrastructure [2] a few days back.
> 
>     Maybe users still can login there with the same password? Or maybe that
>     all the emails have been changed to users@infra.apache.org
>     <ma...@infra.apache.org>, and that's
>     why they're entering the users@infra mailing list?
> 
>     Shall we open an INFRA JIRA ticket to find out?
> 
>     Thanks,
>     Antonio
> 
> 
>     [1]
> 
>     ide/bugzilla/src/org/netbeans/modules/bugzilla/repository/NBRepositorySupport.java
> 
>     42
> 
>     [2]
>     https://issues.apache.org/jira/browse/INFRA-19304
> 
>     El 17/1/20 a las 20:10, antonio escribió:
>      > Thanks, Geoffrey,
>      >
>      > This looks like an automatically generated bug report. IIRC, once
>     upon a
>      > time the IDE sent information somewhere @netbeans.org
>     <http://netbeans.org> whenever it
>      > detected a problem. Maybe those emails are being routed to a wrong
>      > users@infra mailing list.
>      >
>      > Would it be possible for you to send us the whole email headers?
>     That
>      > would shed some light into the problem.
>      >
>      > We recently migrated the old bugzilla.netbeans.org
>     <http://bugzilla.netbeans.org> to ASF infrastructure
>      > [1] and maybe we have misconfigured something?
>      >
>      > Thanks,
>      > Antonio
>      >
>      > [1]
>      > https://issues.apache.org/jira/browse/INFRA-19304
>      >
>      > El 17/1/20 a las 19:57, Geoffrey Corey escribió:
>      >> There is one right now in the moderation queue for users@infra
>     (with
>      >> an attached text file).
>      >>
>      >>     Subject: Issue occurred
>      >>     Hello
>      >>     I apparently had a problem with NetBeans 10 which requested
>     me to
>      >>     access the data and send it to you. It appeared to be a
>     performance
>      >>     problem. I was running NetBeans on a Windows 10 PC. At the
>     time I
>      >>     was debugging my JavaFX Application and was attempting to
>     trigger a
>      >>     breakpoint in a MouseDragged Event. Certainly my PC was running
>      >>     slowly but it may have been a background Windows Update
>     causing the
>      >>     problem. Restarting the 6 gig PC took a while.
>      >>     Hope this helps.
>      >>     Regards
>      >>     Pete
>      >>
>      >> Also attaching the log file they originally attached.
>      >>
>      >> On Fri, Jan 17, 2020 at 10:56 AM antonio <antonio@vieiro.net
>     <ma...@vieiro.net>
>      >> <mailto:antonio@vieiro.net <ma...@vieiro.net>>> wrote:
>      >>
>      >>     Hi Geoffrey,
>      >>
>      >>     Which reports? Can you please forward us one of those?
>      >>
>      >>     Thanks,
>      >>     Antonio
>      >>
>      >>     El 8/1/20 a las 18:56, Geoffrey Corey escribió:
>      >>      > I've been noticing quite a few netbeans related reports
>     coming
>      >> into
>      >>      > the users@infra moderation queue lately.
>      >>      >
>      >>      > Anyone happen to know why they might be being sent to
>     users@infra
>      >>      > instead of the netbeans group itself?
>      >>      >
>      >>
> 

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Re: Netbeans reports coming to users@infra

Posted by Geoffrey Corey <co...@apache.org>.
Just to clarify, this was the newest one. I have been seeing them come in
over the last couple months.

On Sat, Jan 18, 2020 at 12:33 AM antonio <an...@vieiro.net> wrote:

> Hi again, Geoffrey,
>
> I think that all installations of NetBeans IDEs are sending bug reports
> to https://netbeans.org/bugzilla, with is then redirected to
> https://bz.apache.org/netbeans/ [1]
> (can anyone confirm?)
>
> I can't tell how the bugzilla database was migrated from netbeans.org to
> apache infrastructure [2] a few days back.
>
> Maybe users still can login there with the same password? Or maybe that
> all the emails have been changed to users@infra.apache.org, and that's
> why they're entering the users@infra mailing list?
>
> Shall we open an INFRA JIRA ticket to find out?
>
> Thanks,
> Antonio
>
>
> [1]
>
> ide/bugzilla/src/org/netbeans/modules/bugzilla/repository/NBRepositorySupport.java
>
> 42
>
> [2]
> https://issues.apache.org/jira/browse/INFRA-19304
>
> El 17/1/20 a las 20:10, antonio escribió:
> > Thanks, Geoffrey,
> >
> > This looks like an automatically generated bug report. IIRC, once upon a
> > time the IDE sent information somewhere @netbeans.org whenever it
> > detected a problem. Maybe those emails are being routed to a wrong
> > users@infra mailing list.
> >
> > Would it be possible for you to send us the whole email headers? That
> > would shed some light into the problem.
> >
> > We recently migrated the old bugzilla.netbeans.org to ASF
> infrastructure
> > [1] and maybe we have misconfigured something?
> >
> > Thanks,
> > Antonio
> >
> > [1]
> > https://issues.apache.org/jira/browse/INFRA-19304
> >
> > El 17/1/20 a las 19:57, Geoffrey Corey escribió:
> >> There is one right now in the moderation queue for users@infra (with
> >> an attached text file).
> >>
> >>     Subject: Issue occurred
> >>     Hello
> >>     I apparently had a problem with NetBeans 10 which requested me to
> >>     access the data and send it to you. It appeared to be a performance
> >>     problem. I was running NetBeans on a Windows 10 PC. At the time I
> >>     was debugging my JavaFX Application and was attempting to trigger a
> >>     breakpoint in a MouseDragged Event. Certainly my PC was running
> >>     slowly but it may have been a background Windows Update causing the
> >>     problem. Restarting the 6 gig PC took a while.
> >>     Hope this helps.
> >>     Regards
> >>     Pete
> >>
> >> Also attaching the log file they originally attached.
> >>
> >> On Fri, Jan 17, 2020 at 10:56 AM antonio <antonio@vieiro.net
> >> <ma...@vieiro.net>> wrote:
> >>
> >>     Hi Geoffrey,
> >>
> >>     Which reports? Can you please forward us one of those?
> >>
> >>     Thanks,
> >>     Antonio
> >>
> >>     El 8/1/20 a las 18:56, Geoffrey Corey escribió:
> >>      > I've been noticing quite a few netbeans related reports coming
> >> into
> >>      > the users@infra moderation queue lately.
> >>      >
> >>      > Anyone happen to know why they might be being sent to users@infra
> >>      > instead of the netbeans group itself?
> >>      >
> >>
>

Re: Netbeans reports coming to users@infra

Posted by antonio <an...@vieiro.net>.
Hi again, Geoffrey,

I think that all installations of NetBeans IDEs are sending bug reports 
to https://netbeans.org/bugzilla, with is then redirected to 
https://bz.apache.org/netbeans/ [1]
(can anyone confirm?)

I can't tell how the bugzilla database was migrated from netbeans.org to 
apache infrastructure [2] a few days back.

Maybe users still can login there with the same password? Or maybe that 
all the emails have been changed to users@infra.apache.org, and that's 
why they're entering the users@infra mailing list?

Shall we open an INFRA JIRA ticket to find out?

Thanks,
Antonio


[1]

ide/bugzilla/src/org/netbeans/modules/bugzilla/repository/NBRepositorySupport.java 
42

[2]
https://issues.apache.org/jira/browse/INFRA-19304

El 17/1/20 a las 20:10, antonio escribió:
> Thanks, Geoffrey,
> 
> This looks like an automatically generated bug report. IIRC, once upon a 
> time the IDE sent information somewhere @netbeans.org whenever it 
> detected a problem. Maybe those emails are being routed to a wrong 
> users@infra mailing list.
> 
> Would it be possible for you to send us the whole email headers? That 
> would shed some light into the problem.
> 
> We recently migrated the old bugzilla.netbeans.org to ASF infrastructure 
> [1] and maybe we have misconfigured something?
> 
> Thanks,
> Antonio
> 
> [1]
> https://issues.apache.org/jira/browse/INFRA-19304
> 
> El 17/1/20 a las 19:57, Geoffrey Corey escribió:
>> There is one right now in the moderation queue for users@infra (with 
>> an attached text file).
>>
>>     Subject: Issue occurred
>>     Hello
>>     I apparently had a problem with NetBeans 10 which requested me to
>>     access the data and send it to you. It appeared to be a performance
>>     problem. I was running NetBeans on a Windows 10 PC. At the time I
>>     was debugging my JavaFX Application and was attempting to trigger a
>>     breakpoint in a MouseDragged Event. Certainly my PC was running
>>     slowly but it may have been a background Windows Update causing the
>>     problem. Restarting the 6 gig PC took a while.
>>     Hope this helps.
>>     Regards
>>     Pete
>>
>> Also attaching the log file they originally attached.
>>
>> On Fri, Jan 17, 2020 at 10:56 AM antonio <antonio@vieiro.net 
>> <ma...@vieiro.net>> wrote:
>>
>>     Hi Geoffrey,
>>
>>     Which reports? Can you please forward us one of those?
>>
>>     Thanks,
>>     Antonio
>>
>>     El 8/1/20 a las 18:56, Geoffrey Corey escribió:
>>      > I've been noticing quite a few netbeans related reports coming 
>> into
>>      > the users@infra moderation queue lately.
>>      >
>>      > Anyone happen to know why they might be being sent to users@infra
>>      > instead of the netbeans group itself?
>>      >
>>

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Re: Netbeans reports coming to users@infra

Posted by antonio <an...@vieiro.net>.
Thanks, Geoffrey,

This looks like an automatically generated bug report. IIRC, once upon a 
time the IDE sent information somewhere @netbeans.org whenever it 
detected a problem. Maybe those emails are being routed to a wrong 
users@infra mailing list.

Would it be possible for you to send us the whole email headers? That 
would shed some light into the problem.

We recently migrated the old bugzilla.netbeans.org to ASF infrastructure 
[1] and maybe we have misconfigured something?

Thanks,
Antonio

[1]
https://issues.apache.org/jira/browse/INFRA-19304

El 17/1/20 a las 19:57, Geoffrey Corey escribió:
> There is one right now in the moderation queue for users@infra (with an 
> attached text file).
> 
>     Subject: Issue occurred
>     Hello
>     I apparently had a problem with NetBeans 10 which requested me to
>     access the data and send it to you. It appeared to be a performance
>     problem. I was running NetBeans on a Windows 10 PC. At the time I
>     was debugging my JavaFX Application and was attempting to trigger a
>     breakpoint in a MouseDragged Event. Certainly my PC was running
>     slowly but it may have been a background Windows Update causing the
>     problem. Restarting the 6 gig PC took a while.
>     Hope this helps.
>     Regards
>     Pete
> 
> Also attaching the log file they originally attached.
> 
> On Fri, Jan 17, 2020 at 10:56 AM antonio <antonio@vieiro.net 
> <ma...@vieiro.net>> wrote:
> 
>     Hi Geoffrey,
> 
>     Which reports? Can you please forward us one of those?
> 
>     Thanks,
>     Antonio
> 
>     El 8/1/20 a las 18:56, Geoffrey Corey escribió:
>      > I've been noticing quite a few netbeans related reports coming into
>      > the users@infra moderation queue lately.
>      >
>      > Anyone happen to know why they might be being sent to users@infra
>      > instead of the netbeans group itself?
>      >
> 

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