You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@guacamole.apache.org by "hc (Jira)" <ji...@apache.org> on 2022/09/23 05:52:00 UTC

[jira] [Updated] (GUACAMOLE-1684) Guacamole Freezes when printing

     [ https://issues.apache.org/jira/browse/GUACAMOLE-1684?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

hc updated GUACAMOLE-1684:
--------------------------
    Description: 
During print out to PDF the entire RDP client freezes and only way out is to restart the client. I look at the logs and noticed that the Ghostscript application gets stuck on the linux server which causes the web client to freeze up and eventually printing also coming to a halt.

 

[[ Test case ]]

Open notepad

Enter some text

and keep printing

 

it is quite random but happens more often, almost enough to prevent users from not using the system

 

*Installed Ghostscript version*

Name         : ghostscript
Version      : 9.27

  was:
During print out to PDF the entire RDP client freezes and only way out is to restart the client. I look at the logs and noticed that the Ghostscript application gets stuck on the linux server which causes the web client to freeze up and eventually printing also coming to a halt.

 

[[ Test case ]]

Open notepad

Enter some text

and keep printing

 

*it is quite random but happens more often


> Guacamole Freezes when printing
> -------------------------------
>
>                 Key: GUACAMOLE-1684
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-1684
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 1.4.0
>         Environment: Guacamole Server = Rocky Linux release 8.6 (Green Obsidian)
> Windows OS = Server 2022
>            Reporter: hc
>            Priority: Major
>         Attachments: Log at 2022-09-23 12-35-00 AM.txt, notepad_frozen.png
>
>
> During print out to PDF the entire RDP client freezes and only way out is to restart the client. I look at the logs and noticed that the Ghostscript application gets stuck on the linux server which causes the web client to freeze up and eventually printing also coming to a halt.
>  
> [[ Test case ]]
> Open notepad
> Enter some text
> and keep printing
>  
> it is quite random but happens more often, almost enough to prevent users from not using the system
>  
> *Installed Ghostscript version*
> Name         : ghostscript
> Version      : 9.27



--
This message was sent by Atlassian Jira
(v8.20.10#820010)