You are viewing a plain text version of this content. The canonical link for it is here.
Posted to users@openoffice.apache.org by Christine Lawrence <cf...@homemail.com.au> on 2015/03/11 01:39:16 UTC

I have lost everything

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine 

Re: I have lost everything

Posted by Alan B <ab...@gmail.com>.
On Tue, Mar 10, 2015 at 8:39 PM, Christine Lawrence <
cflawrence@homemail.com.au> wrote:

> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The
> upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF
> THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING
> ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>

Christine, the program doesn't do that. And yes you could install 3.3.

But please, a bit more information should enable better support for you.

First, what operating system (Windows XP, Windows 7, Windows 8, Mac OSX,
etc) are you using?

Second, how are you trying to open the files?
- open the program then use "File | Open" to open a file
**** or ****
- double-click on a file

If the double-click method is being used
- what message appears after double-clicking?
- are the file icons different than they were before the upgrade?

Thank you for your patience while we try to understand and resolve your
problem.

Re: I have lost everything

Posted by jd1008 <jd...@gmail.com>.
So, what is the extension of your documents? Is it .doc or what?

Furthermore, where does Doxillion come into this? You must have
it as the primary app for the file extension of your documents.
Why did you set it up that way???


On 03/10/2015 07:42 PM, Christine Lawrence wrote:
> Sorry Robert
>
> I calmed down enoughnow  to realise about  reply all after the last 
> email.
>
> I can't actually open the 4.1.1. version of any of my documents. If I 
> double click I just get the Doxillon converter, not the document 
> itself. So I have to click on 'convert' before I can see the doc. If I 
> click on the converted document I first get the Apache Open Office 
> logo and then the doc opens . I can right click and click on default 
> formatting but it just creates an identical document that I then have 
> to save. All the formatting remains a disaster.
>
> The Libreoffice will be down loaded in about 5 mins so I'll see if 
> that makes any difference.
>
> Christine
>
> ----- Original Message ----- From: "Robert Funnell" 
> <ro...@mcgill.ca>
> To: "Christine Lawrence" <cf...@homemail.com.au>
> Cc: <us...@openoffice.apache.org>
> Sent: Wednesday, March 11, 2015 12:23 PM
> Subject: Re: I have lost everything
>
>
>> Christine -
>>
>> I don't remember Windows Vista very well, but if you right-click on 
>> one of your documents, do you see something about choosing the 
>> default program to open them with? If so, you can tell it to use your 
>> new OpenOffice and that will then apply to all of your documents.
>>
>> (Please do Reply to All if you answer, so your message also goes to 
>> the whole list and not just to me.)
>>
>> - Robert
>>
>>
>> On Tue, 10 Mar 2015, Christine Lawrence wrote:
>>
>>> Thank you so much for getting back so quickly Robert. I'm in heart 
>>> attack territory here!
>>>
>>> I have Windows Vista on my computer. I have been using Open Office 
>>> 3.3 very happily for years.
>>>
>>> I haven't lost any actual ocuments. They all seem to be there. I 
>>> just can't open any of them by the usual method of clicking on the 
>>> document icon. I am getting messages that seem to imply I am going 
>>> to have to convert hundreds of docs using Doxillon or something 
>>> similar - one by one?   Wouldn't it be easier to just reinstall 3.3?
>>>
>>> Christine
>>>
>>> I haven't
>>> ----- Original Message ----- From: "Robert Funnell" 
>>> <ro...@mcgill.ca>
>>> To: "Christine Lawrence" <cf...@homemail.com.au>
>>> Cc: <us...@openoffice.apache.org>
>>> Sent: Wednesday, March 11, 2015 11:51 AM
>>> Subject: Re: I have lost everything
>>>
>>>
>>>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>>>>
>>>> >  Please help-. I am hysterical here.
>>>> >
>>>> >  I have just had the bright idea to upgrade my Open Office 
>>>> program. > The upgrade from 3.3  to 4.1.1 went swimmingly except 
>>>> NOW I CANNOT > OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. 
>>>> I REPRESENT 20 > SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. 
>>>> Can I please > reinstall 3.3 ???
>>>> >
>>>> >  It never occurred to me that a program could be designed to do 
>>>> this.
>>>> >
>>>> >  Christine
>>>>
>>>>  How exactly are you trying to open the documents? And what exactly 
>>>> happens
>>>>  when you try? What operating system are you using? Windows?
>>>>
>>>>  Many people have done such an upgrade without losing anything, so I'm
>>>>  optimistic that you haven't lost your documents.
>>>>
>>>>  - Robert
>>>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Robert Funnell <ro...@mcgill.ca>.
Congratulations! It's good to stick with it long enough for the fairy 
dust to materialize :-)

- Robert

On Tue, 10 Mar 2015, Christine Lawrence wrote:

> YES
>
> I went to open with and selected open office writer as the default program 
> and magic fairy dust happened. Even my letterhead has come back. I have some 
> quite big submission docs and I've checked on them. I also have whole 
> chapters of a book that seem not to be unduly effected. Some of the 
> formatting is a little odd but nothing like it was previously. I THINK YOU 
> HAVE DONE IT.
>
> Thank you so much all of you for making an effort for me. It is nice to be 
> rescued by strangers.
>
> I think I will go an eat now.
>
> Many kind thoughts
>
> Christine
>
> ----- Original Message ----- From: "Robert Funnell" 
> <ro...@mcgill.ca>
> To: "Christine Lawrence" <cf...@homemail.com.au>
> Cc: <us...@openoffice.apache.org>
> Sent: Wednesday, March 11, 2015 1:00 PM
> Subject: Re: I have lost everything
>
>
>>  Maybe I wasn't clear, or maybe I'm not clear about what you're doing.
>>  Instead of double-clicking on the document icon, if you right-click, does
>>  a menu pop up that allows you do choose which program to use to open the
>>  file?
>>
>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> 
>> >  Sorry Robert
>> > 
>> >  I calmed down enoughnow  to realise about  reply all after the last 
>> >  email.
>> > 
>> >  I can't actually open the 4.1.1. version of any of my documents. If I 
>> >  double click I just get the Doxillon converter, not the document itself. 
>> >  So I have to click on 'convert' before I can see the doc. If I click on 
>> >  the converted document I first get the Apache Open Office logo and then 
>> >  the doc opens . I can right click and click on default formatting but it 
>> >  just creates an identical document that I then have to save. All the 
>> >  formatting remains a disaster.
>> > 
>> >  The Libreoffice will be down loaded in about 5 mins so I'll see if that 
>> >  makes any difference.
>> > 
>> >  Christine
>> > 
>> >  ----- Original Message ----- From: "Robert Funnell" 
>> >  <ro...@mcgill.ca>
>> >  To: "Christine Lawrence" <cf...@homemail.com.au>
>> >  Cc: <us...@openoffice.apache.org>
>> >  Sent: Wednesday, March 11, 2015 12:23 PM
>> >  Subject: Re: I have lost everything
>> > 
>> > 
>> > >   Christine -
>> > > 
>> > >  I don't remember Windows Vista very well, but if you right-click on 
>> > >  one of
>> > >  your documents, do you see something about choosing the default 
>> > >  program to
>> > >  open them with? If so, you can tell it to use your new OpenOffice and 
>> > >  that
>> > >   will then apply to all of your documents.
>> > > 
>> > >   (Please do Reply to All if you answer, so your message also goes to 
>> > >   the
>> > >   whole list and not just to me.)
>> > > 
>> > >   - Robert
>> > > 
>> > >   On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> > > 
>> > > >  Thank you so much for getting back so quickly Robert. I'm in heart 
>> > > >  attack territory here!
>> > > > 
>> > > >  I have Windows Vista on my computer. I have been using Open Office 
>> > > >  3.3 very happily for years.
>> > > > 
>> > > >  I haven't lost any actual ocuments. They all seem to be there. I 
>> > > >  just can't open any of them by the usual method of clicking on the 
>> > > >  document icon. I am getting messages that seem to imply I am going 
>> > > >  to have to convert hundreds of docs using Doxillon or something 
>> > > >  similar - one by one?   Wouldn't it be easier to just reinstall 3.3?
>> > > > 
>> > > >   Christine
>> > > > 
>> > > >   I haven't
>> > > >   ----- Original Message ----- From: "Robert Funnell" 
>> > > >  <ro...@mcgill.ca>
>> > > >   To: "Christine Lawrence" <cf...@homemail.com.au>
>> > > >   Cc: <us...@openoffice.apache.org>
>> > > >   Sent: Wednesday, March 11, 2015 11:51 AM
>> > > >   Subject: Re: I have lost everything
>> > > > 
>> > > > 
>> > > > >    On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> > > > > 
>> > > > > >    Please help-. I am hysterical here.
>> > > > > > 
>> > > > > >  I have just had the bright idea to upgrade my Open Office 
>> > > > > >  program. The upgrade from 3.3  to 4.1.1 went swimmingly except 
>> > > > > >  NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. 
>> > > > > >  I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE 
>> > > > > >  WATER. Can I please reinstall 3.3 ???
>> > > > > > 
>> > > > > >    It never occurred to me that a program could be designed to do 
>> > > > > >  this.
>> > > > > > 
>> > > > > >    Christine
>> > > > > 
>> > > > >  How exactly are you trying to open the documents? And what exactly 
>> > > > >  happens
>> > > > >    when you try? What operating system are you using? Windows?
>> > > > > 
>> > > > >    Many people have done such an upgrade without losing anything, 
>> > > > >  so I'm
>> > > > >    optimistic that you haven't lost your documents.
>> > > > > 
>> > > > >    - Robert
>> > > > >

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
YES

I went to open with and selected open office writer as the default program 
and magic fairy dust happened. Even my letterhead has come back. I have some 
quite big submission docs and I've checked on them. I also have whole 
chapters of a book that seem not to be unduly effected. Some of the 
formatting is a little odd but nothing like it was previously. I THINK YOU 
HAVE DONE IT.

Thank you so much all of you for making an effort for me. It is nice to be 
rescued by strangers.

I think I will go an eat now.

Many kind thoughts

Christine

----- Original Message ----- 
From: "Robert Funnell" <ro...@mcgill.ca>
To: "Christine Lawrence" <cf...@homemail.com.au>
Cc: <us...@openoffice.apache.org>
Sent: Wednesday, March 11, 2015 1:00 PM
Subject: Re: I have lost everything


> Maybe I wasn't clear, or maybe I'm not clear about what you're doing. 
> Instead of double-clicking on the document icon, if you right-click, does 
> a menu pop up that allows you do choose which program to use to open the 
> file?
>
> On Tue, 10 Mar 2015, Christine Lawrence wrote:
>
>> Sorry Robert
>>
>> I calmed down enoughnow  to realise about  reply all after the last 
>> email.
>>
>> I can't actually open the 4.1.1. version of any of my documents. If I 
>> double click I just get the Doxillon converter, not the document itself. 
>> So I have to click on 'convert' before I can see the doc. If I click on 
>> the converted document I first get the Apache Open Office logo and then 
>> the doc opens . I can right click and click on default formatting but it 
>> just creates an identical document that I then have to save. All the 
>> formatting remains a disaster.
>>
>> The Libreoffice will be down loaded in about 5 mins so I'll see if that 
>> makes any difference.
>>
>> Christine
>>
>> ----- Original Message ----- From: "Robert Funnell" 
>> <ro...@mcgill.ca>
>> To: "Christine Lawrence" <cf...@homemail.com.au>
>> Cc: <us...@openoffice.apache.org>
>> Sent: Wednesday, March 11, 2015 12:23 PM
>> Subject: Re: I have lost everything
>>
>>
>>>  Christine -
>>>
>>>  I don't remember Windows Vista very well, but if you right-click on one 
>>> of
>>>  your documents, do you see something about choosing the default program 
>>> to
>>>  open them with? If so, you can tell it to use your new OpenOffice and 
>>> that
>>>  will then apply to all of your documents.
>>>
>>>  (Please do Reply to All if you answer, so your message also goes to the
>>>  whole list and not just to me.)
>>>
>>>  - Robert
>>>
>>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>>>
>>> >  Thank you so much for getting back so quickly Robert. I'm in heart 
>>> > attack territory here!
>>> >
>>> >  I have Windows Vista on my computer. I have been using Open Office 
>>> > 3.3 very happily for years.
>>> >
>>> >  I haven't lost any actual ocuments. They all seem to be there. I just 
>>> > can't open any of them by the usual method of clicking on the document 
>>> > icon. I am getting messages that seem to imply I am going to have to 
>>> > convert hundreds of docs using Doxillon or something similar - one by 
>>> > one?   Wouldn't it be easier to just reinstall 3.3?
>>> >
>>> >  Christine
>>> >
>>> >  I haven't
>>> >  ----- Original Message ----- From: "Robert Funnell" 
>>> > <ro...@mcgill.ca>
>>> >  To: "Christine Lawrence" <cf...@homemail.com.au>
>>> >  Cc: <us...@openoffice.apache.org>
>>> >  Sent: Wednesday, March 11, 2015 11:51 AM
>>> >  Subject: Re: I have lost everything
>>> >
>>> >
>>> > >   On Tue, 10 Mar 2015, Christine Lawrence wrote:
>>> > >
>>> > > >   Please help-. I am hysterical here.
>>> > > >
>>> > > >  I have just had the bright idea to upgrade my Open Office 
>>> > > > program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW 
>>> > > > I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I 
>>> > > > REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. 
>>> > > > Can I please reinstall 3.3 ???
>>> > > >
>>> > > >   It never occurred to me that a program could be designed to do 
>>> > > > this.
>>> > > >
>>> > > >   Christine
>>> > >
>>> > >  How exactly are you trying to open the documents? And what exactly 
>>> > > happens
>>> > >   when you try? What operating system are you using? Windows?
>>> > >
>>> > >   Many people have done such an upgrade without losing anything, so 
>>> > > I'm
>>> > >   optimistic that you haven't lost your documents.
>>> > >
>>> > >   - Robert
>>> > >
> 


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Robert Funnell <ro...@mcgill.ca>.
Maybe I wasn't clear, or maybe I'm not clear about what you're doing. 
Instead of double-clicking on the document icon, if you right-click, 
does a menu pop up that allows you do choose which program to use to 
open the file?

On Tue, 10 Mar 2015, Christine Lawrence wrote:

> Sorry Robert
>
> I calmed down enoughnow  to realise about  reply all after the last email.
>
> I can't actually open the 4.1.1. version of any of my documents. If I double 
> click I just get the Doxillon converter, not the document itself. So I have 
> to click on 'convert' before I can see the doc. If I click on the converted 
> document I first get the Apache Open Office logo and then the doc opens . I 
> can right click and click on default formatting but it just creates an 
> identical document that I then have to save. All the formatting remains a 
> disaster.
>
> The Libreoffice will be down loaded in about 5 mins so I'll see if that makes 
> any difference.
>
> Christine
>
> ----- Original Message ----- From: "Robert Funnell" 
> <ro...@mcgill.ca>
> To: "Christine Lawrence" <cf...@homemail.com.au>
> Cc: <us...@openoffice.apache.org>
> Sent: Wednesday, March 11, 2015 12:23 PM
> Subject: Re: I have lost everything
>
>
>>  Christine -
>>
>>  I don't remember Windows Vista very well, but if you right-click on one of
>>  your documents, do you see something about choosing the default program to
>>  open them with? If so, you can tell it to use your new OpenOffice and that
>>  will then apply to all of your documents.
>>
>>  (Please do Reply to All if you answer, so your message also goes to the
>>  whole list and not just to me.)
>>
>>  - Robert
>> 
>>
>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> 
>> >  Thank you so much for getting back so quickly Robert. I'm in heart 
>> >  attack territory here!
>> > 
>> >  I have Windows Vista on my computer. I have been using Open Office 3.3 
>> >  very happily for years.
>> > 
>> >  I haven't lost any actual ocuments. They all seem to be there. I just 
>> >  can't open any of them by the usual method of clicking on the document 
>> >  icon. I am getting messages that seem to imply I am going to have to 
>> >  convert hundreds of docs using Doxillon or something similar - one by 
>> >  one?   Wouldn't it be easier to just reinstall 3.3?
>> > 
>> >  Christine
>> > 
>> >  I haven't
>> >  ----- Original Message ----- From: "Robert Funnell" 
>> >  <ro...@mcgill.ca>
>> >  To: "Christine Lawrence" <cf...@homemail.com.au>
>> >  Cc: <us...@openoffice.apache.org>
>> >  Sent: Wednesday, March 11, 2015 11:51 AM
>> >  Subject: Re: I have lost everything
>> > 
>> > 
>> > >   On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> > > 
>> > > >   Please help-. I am hysterical here.
>> > > > 
>> > > >  I have just had the bright idea to upgrade my Open Office program. 
>> > > >  The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT 
>> > > >  OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 
>> > > >  SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please 
>> > > >  reinstall 3.3 ???
>> > > > 
>> > > >   It never occurred to me that a program could be designed to do 
>> > > >   this.
>> > > > 
>> > > >   Christine
>> > > 
>> > >  How exactly are you trying to open the documents? And what exactly 
>> > >  happens
>> > >   when you try? What operating system are you using? Windows?
>> > > 
>> > >   Many people have done such an upgrade without losing anything, so I'm
>> > >   optimistic that you haven't lost your documents.
>> > > 
>> > >   - Robert
>> > >

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Sorry Robert

 I calmed down enoughnow  to realise about  reply all after the last email.

I can't actually open the 4.1.1. version of any of my documents. If I double 
click I just get the Doxillon converter, not the document itself. So I have 
to click on 'convert' before I can see the doc. If I click on the converted 
document I first get the Apache Open Office logo and then the doc opens . I 
can right click and click on default formatting but it just creates an 
identical document that I then have to save. All the formatting remains a 
disaster.

The Libreoffice will be down loaded in about 5 mins so I'll see if that 
makes any difference.

Christine

----- Original Message ----- 
From: "Robert Funnell" <ro...@mcgill.ca>
To: "Christine Lawrence" <cf...@homemail.com.au>
Cc: <us...@openoffice.apache.org>
Sent: Wednesday, March 11, 2015 12:23 PM
Subject: Re: I have lost everything


> Christine -
>
> I don't remember Windows Vista very well, but if you right-click on one of 
> your documents, do you see something about choosing the default program to 
> open them with? If so, you can tell it to use your new OpenOffice and that 
> will then apply to all of your documents.
>
> (Please do Reply to All if you answer, so your message also goes to the 
> whole list and not just to me.)
>
> - Robert
>
>
> On Tue, 10 Mar 2015, Christine Lawrence wrote:
>
>> Thank you so much for getting back so quickly Robert. I'm in heart attack 
>> territory here!
>>
>> I have Windows Vista on my computer. I have been using Open Office 3.3 
>> very happily for years.
>>
>> I haven't lost any actual ocuments. They all seem to be there. I just 
>> can't open any of them by the usual method of clicking on the document 
>> icon. I am getting messages that seem to imply I am going to have to 
>> convert hundreds of docs using Doxillon or something similar - one by 
>> one?   Wouldn't it be easier to just reinstall 3.3?
>>
>> Christine
>>
>> I haven't
>> ----- Original Message ----- From: "Robert Funnell" 
>> <ro...@mcgill.ca>
>> To: "Christine Lawrence" <cf...@homemail.com.au>
>> Cc: <us...@openoffice.apache.org>
>> Sent: Wednesday, March 11, 2015 11:51 AM
>> Subject: Re: I have lost everything
>>
>>
>>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>>>
>>> >  Please help-. I am hysterical here.
>>> >
>>> >  I have just had the bright idea to upgrade my Open Office program. 
>>> > The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT 
>>> > OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 
>>> > SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please 
>>> > reinstall 3.3 ???
>>> >
>>> >  It never occurred to me that a program could be designed to do this.
>>> >
>>> >  Christine
>>>
>>>  How exactly are you trying to open the documents? And what exactly 
>>> happens
>>>  when you try? What operating system are you using? Windows?
>>>
>>>  Many people have done such an upgrade without losing anything, so I'm
>>>  optimistic that you haven't lost your documents.
>>>
>>>  - Robert
>>>
> 


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Robert Funnell <ro...@mcgill.ca>.
Christine -

I don't remember Windows Vista very well, but if you right-click on 
one of your documents, do you see something about choosing the default 
program to open them with? If so, you can tell it to use your new 
OpenOffice and that will then apply to all of your documents.

(Please do Reply to All if you answer, so your message also goes to 
the whole list and not just to me.)

- Robert


On Tue, 10 Mar 2015, Christine Lawrence wrote:

> Thank you so much for getting back so quickly Robert. I'm in heart attack 
> territory here!
>
> I have Windows Vista on my computer. I have been using Open Office 3.3 very 
> happily for years.
>
> I haven't lost any actual ocuments. They all seem to be there. I just can't 
> open any of them by the usual method of clicking on the document icon. I am 
> getting messages that seem to imply I am going to have to convert hundreds of 
> docs using Doxillon or something similar - one by one?   Wouldn't it be 
> easier to just reinstall 3.3?
>
> Christine
>
> I haven't
> ----- Original Message ----- From: "Robert Funnell" 
> <ro...@mcgill.ca>
> To: "Christine Lawrence" <cf...@homemail.com.au>
> Cc: <us...@openoffice.apache.org>
> Sent: Wednesday, March 11, 2015 11:51 AM
> Subject: Re: I have lost everything
>
>
>>  On Tue, 10 Mar 2015, Christine Lawrence wrote:
>> 
>> >  Please help-. I am hysterical here.
>> > 
>> >  I have just had the bright idea to upgrade my Open Office program. The 
>> >  upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY 
>> >  OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING 
>> >  ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>> > 
>> >  It never occurred to me that a program could be designed to do this.
>> > 
>> >  Christine
>>
>>  How exactly are you trying to open the documents? And what exactly happens
>>  when you try? What operating system are you using? Windows?
>>
>>  Many people have done such an upgrade without losing anything, so I'm
>>  optimistic that you haven't lost your documents.
>>
>>  - Robert
>>

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Robert Funnell <ro...@mcgill.ca>.
On Tue, 10 Mar 2015, Christine Lawrence wrote:

> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>
> It never occurred to me that a program could be designed to do this.
>
> Christine

How exactly are you trying to open the documents? And what exactly 
happens when you try? What operating system are you using? Windows?

Many people have done such an upgrade without losing anything, so I'm 
optimistic that you haven't lost your documents.

- Robert

---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Hello Dennis

I've attracted quite a crowd.

I have Windows Vista Home Basic installed on my system.

Christine


----- Original Message ----- 
From: "Dennis E. Hamilton" <de...@acm.org>
To: <us...@openoffice.apache.org>
Cc: <cf...@homemail.com.au>
Sent: Wednesday, March 11, 2015 12:13 PM
Subject: RE: I have lost everything


Christine, sorry for the difficulty.

The documents are probably just fine and some settings in your computer 
system need to be adjusted for you to find them again.  Installing Apache 
OpenOffice 4.1.1 does not touch user documents at all.

First, what is the Operating System on your Computer?

If you provide that, we can guide you to finding your files again.


 - Dennis

PS: You have reached a public mailing list on which volunteers contribute to 
questions from other users like themselves.  For any follow-up, please reply 
to users@openoffice.apache.org where expert users can offer further advice 
and others can learn the solutions others have found.


-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
Sent: Tuesday, March 10, 2015 17:39
To: users@openoffice.apache.org
Subject: I have lost everything
Importance: High

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The 
upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF 
THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING 
ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine



---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Thank you from Australia!
  ----- Original Message ----- 
  From: Alexandro Colorado 
  To: Christine Lawrence 
  Cc: users@openoffice.apache.org 
  Sent: Wednesday, March 11, 2015 3:47 PM
  Subject: Re: I have lost everything


  You are welcome and is great that it worked for you. Just remember this issue has nothing really to do with OpenOffice. As a matter of fact this could happen with any piece of file (document, music, image, etc.), for example anytime you install a new video or music player, your music could be redirected to that new player. Is just the way Windows handles relationship between file formats (pdf, doc, mp3, mp4, etc.) and applications. 


  Cheers from Cancun.



  On Tue, Mar 10, 2015 at 10:23 PM, Christine Lawrence <cf...@homemail.com.au> wrote:

    Thank you for this Alexandro, and everyone else

    It all makes sense when viewed in retrospect but for those of us who are basically typists using a computer, having the system appear to go into outright revolt is totally crippling.  I tried to find something on the community site to help me but I was so panic stricken I probably wouldn't have recognised it if I saw it.  Thank goodness there are people out there who want to help the helpless!

    Regards

    Christine


    From: Alexandro Colorado 
      To: users@openoffice.apache.org ; Christine Lawrence 
      Sent: Wednesday, March 11, 2015 1:52 PM
      Subject: Re: I have lost everything


      Hi Christine, here is a blog post I wrote since this seems to be a recurring issue with new users.  I will asume you are on a windows machine and this instructions.
      http://alexandrocolorado.com/2015/02/05/restore-file-type-association-of-your-office-documents/



      On Tue, Mar 10, 2015 at 10:02 PM, Christine Lawrence <cf...@homemail.com.au> wrote:

        Gentlemen

        I've had a small lightbulb which may help.

        I have very few documents that are saved in Open Office. This is because I have a huge distribution and quite a few of my people can't read open office using their operating systems. So I convert docs to word before they go anywhere. I have just found an Open Office doc looking perfectly normal and unchanged. So the problem might be the fact that I'm trying to open word docs. Is there anyway I can get out of this loop? Version 3.3 happily read Open Office docs so why can't 4.1.1.?

        Christine



        ----- Original Message ----- From: "Dennis E. Hamilton" <de...@acm.org>
        To: <us...@openoffice.apache.org>
        Cc: <cf...@homemail.com.au>
        Sent: Wednesday, March 11, 2015 12:13 PM
        Subject: RE: I have lost everything



        Christine, sorry for the difficulty.

        The documents are probably just fine and some settings in your computer system need to be adjusted for you to find them again.  Installing Apache OpenOffice 4.1.1 does not touch user documents at all.

        First, what is the Operating System on your Computer?

        If you provide that, we can guide you to finding your files again.


        - Dennis

        PS: You have reached a public mailing list on which volunteers contribute to questions from other users like themselves.  For any follow-up, please reply to users@openoffice.apache.org where expert users can offer further advice and others can learn the solutions others have found.


        -----Original Message-----
        From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
        Sent: Tuesday, March 10, 2015 17:39
        To: users@openoffice.apache.org
        Subject: I have lost everything
        Importance: High

        Please help-. I am hysterical here.

        I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

        It never occurred to me that a program could be designed to do this.

        Christine



        ---------------------------------------------------------------------
        To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
        For additional commands, e-mail: users-help@openoffice.apache.org







      -- 

      Alexandro Colorado
      Apache OpenOffice Contributor
      882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614



  -- 

  Alexandro Colorado
  Apache OpenOffice Contributor
  882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

Re: I have lost everything

Posted by Alexandro Colorado <jz...@oooes.org>.
You are welcome and is great that it worked for you. Just remember this
issue has nothing really to do with OpenOffice. As a matter of fact this
could happen with any piece of file (document, music, image, etc.), for
example anytime you install a new video or music player, your music could
be redirected to that new player. Is just the way Windows handles
relationship between file formats (pdf, doc, mp3, mp4, etc.) and
applications.

Cheers from Cancun.

On Tue, Mar 10, 2015 at 10:23 PM, Christine Lawrence <
cflawrence@homemail.com.au> wrote:

>  Thank you for this Alexandro, and everyone else
>
> It all makes sense when viewed in retrospect but for those of us who are
> basically typists using a computer, having the system appear to go into
> outright revolt is totally crippling.  I tried to find something on the
> community site to help me but I was so panic stricken I probably wouldn't
> have recognised it if I saw it.  Thank goodness there are people out there
> who want to help the helpless!
>
> Regards
>
> Christine
>
>
> *From:* Alexandro Colorado <jz...@oooes.org>
>
> *To:* users@openoffice.apache.org ; Christine Lawrence
> <cf...@homemail.com.au>
> *Sent:* Wednesday, March 11, 2015 1:52 PM
> *Subject:* Re: I have lost everything
>
>  Hi Christine, here is a blog post I wrote since this seems to be a
> recurring issue with new users.  I will asume you are on a windows machine
> and this instructions.
>
> http://alexandrocolorado.com/2015/02/05/restore-file-type-association-of-your-office-documents/
>
> On Tue, Mar 10, 2015 at 10:02 PM, Christine Lawrence <
> cflawrence@homemail.com.au> wrote:
>
>> Gentlemen
>>
>> I've had a small lightbulb which may help.
>>
>> I have very few documents that are saved in Open Office. This is because
>> I have a huge distribution and quite a few of my people can't read open
>> office using their operating systems. So I convert docs to word before they
>> go anywhere. I have just found an Open Office doc looking perfectly normal
>> and unchanged. So the problem might be the fact that I'm trying to open
>> word docs. Is there anyway I can get out of this loop? Version 3.3 happily
>> read Open Office docs so why can't 4.1.1.?
>>
>> Christine
>>
>>
>>
>> ----- Original Message ----- From: "Dennis E. Hamilton" <
>> dennis.hamilton@acm.org>
>> To: <us...@openoffice.apache.org>
>> Cc: <cf...@homemail.com.au>
>> Sent: Wednesday, March 11, 2015 12:13 PM
>> Subject: RE: I have lost everything
>>
>>
>>  Christine, sorry for the difficulty.
>>
>> The documents are probably just fine and some settings in your computer
>> system need to be adjusted for you to find them again.  Installing Apache
>> OpenOffice 4.1.1 does not touch user documents at all.
>>
>> First, what is the Operating System on your Computer?
>>
>> If you provide that, we can guide you to finding your files again.
>>
>>
>> - Dennis
>>
>> PS: You have reached a public mailing list on which volunteers contribute
>> to questions from other users like themselves.  For any follow-up, please
>> reply to users@openoffice.apache.org where expert users can offer
>> further advice and others can learn the solutions others have found.
>>
>>
>> -----Original Message-----
>> From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
>> Sent: Tuesday, March 10, 2015 17:39
>> To: users@openoffice.apache.org
>> Subject: I have lost everything
>> Importance: High
>>
>> Please help-. I am hysterical here.
>>
>> I have just had the bright idea to upgrade my Open Office program. The
>> upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF
>> THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING
>> ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>>
>> It never occurred to me that a program could be designed to do this.
>>
>> Christine
>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: users-help@openoffice.apache.org
>>
>>
>
>
> --
> Alexandro Colorado
> Apache OpenOffice Contributor
> 882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614
>
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Thank you for this Alexandro, and everyone else

It all makes sense when viewed in retrospect but for those of us who are basically typists using a computer, having the system appear to go into outright revolt is totally crippling.  I tried to find something on the community site to help me but I was so panic stricken I probably wouldn't have recognised it if I saw it.  Thank goodness there are people out there who want to help the helpless!

Regards

Christine


From: Alexandro Colorado 
  To: users@openoffice.apache.org ; Christine Lawrence 
  Sent: Wednesday, March 11, 2015 1:52 PM
  Subject: Re: I have lost everything


  Hi Christine, here is a blog post I wrote since this seems to be a recurring issue with new users.  I will asume you are on a windows machine and this instructions.
  http://alexandrocolorado.com/2015/02/05/restore-file-type-association-of-your-office-documents/



  On Tue, Mar 10, 2015 at 10:02 PM, Christine Lawrence <cf...@homemail.com.au> wrote:

    Gentlemen

    I've had a small lightbulb which may help.

    I have very few documents that are saved in Open Office. This is because I have a huge distribution and quite a few of my people can't read open office using their operating systems. So I convert docs to word before they go anywhere. I have just found an Open Office doc looking perfectly normal and unchanged. So the problem might be the fact that I'm trying to open word docs. Is there anyway I can get out of this loop? Version 3.3 happily read Open Office docs so why can't 4.1.1.?

    Christine



    ----- Original Message ----- From: "Dennis E. Hamilton" <de...@acm.org>
    To: <us...@openoffice.apache.org>
    Cc: <cf...@homemail.com.au>
    Sent: Wednesday, March 11, 2015 12:13 PM
    Subject: RE: I have lost everything



    Christine, sorry for the difficulty.

    The documents are probably just fine and some settings in your computer system need to be adjusted for you to find them again.  Installing Apache OpenOffice 4.1.1 does not touch user documents at all.

    First, what is the Operating System on your Computer?

    If you provide that, we can guide you to finding your files again.


    - Dennis

    PS: You have reached a public mailing list on which volunteers contribute to questions from other users like themselves.  For any follow-up, please reply to users@openoffice.apache.org where expert users can offer further advice and others can learn the solutions others have found.


    -----Original Message-----
    From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
    Sent: Tuesday, March 10, 2015 17:39
    To: users@openoffice.apache.org
    Subject: I have lost everything
    Importance: High

    Please help-. I am hysterical here.

    I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

    It never occurred to me that a program could be designed to do this.

    Christine



    ---------------------------------------------------------------------
    To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
    For additional commands, e-mail: users-help@openoffice.apache.org







  -- 

  Alexandro Colorado
  Apache OpenOffice Contributor
  882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

Re: I have lost everything

Posted by Alexandro Colorado <jz...@oooes.org>.
Hi Christine, here is a blog post I wrote since this seems to be a
recurring issue with new users.  I will asume you are on a windows machine
and this instructions.
http://alexandrocolorado.com/2015/02/05/restore-file-type-association-of-your-office-documents/

On Tue, Mar 10, 2015 at 10:02 PM, Christine Lawrence <
cflawrence@homemail.com.au> wrote:

> Gentlemen
>
> I've had a small lightbulb which may help.
>
> I have very few documents that are saved in Open Office. This is because I
> have a huge distribution and quite a few of my people can't read open
> office using their operating systems. So I convert docs to word before they
> go anywhere. I have just found an Open Office doc looking perfectly normal
> and unchanged. So the problem might be the fact that I'm trying to open
> word docs. Is there anyway I can get out of this loop? Version 3.3 happily
> read Open Office docs so why can't 4.1.1.?
>
> Christine
>
>
>
> ----- Original Message ----- From: "Dennis E. Hamilton" <
> dennis.hamilton@acm.org>
> To: <us...@openoffice.apache.org>
> Cc: <cf...@homemail.com.au>
> Sent: Wednesday, March 11, 2015 12:13 PM
> Subject: RE: I have lost everything
>
>
> Christine, sorry for the difficulty.
>
> The documents are probably just fine and some settings in your computer
> system need to be adjusted for you to find them again.  Installing Apache
> OpenOffice 4.1.1 does not touch user documents at all.
>
> First, what is the Operating System on your Computer?
>
> If you provide that, we can guide you to finding your files again.
>
>
> - Dennis
>
> PS: You have reached a public mailing list on which volunteers contribute
> to questions from other users like themselves.  For any follow-up, please
> reply to users@openoffice.apache.org where expert users can offer further
> advice and others can learn the solutions others have found.
>
>
> -----Original Message-----
> From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
> Sent: Tuesday, March 10, 2015 17:39
> To: users@openoffice.apache.org
> Subject: I have lost everything
> Importance: High
>
> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The
> upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF
> THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING
> ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>
> It never occurred to me that a program could be designed to do this.
>
> Christine
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>


-- 
Alexandro Colorado
Apache OpenOffice Contributor
882C 4389 3C27 E8DF 41B9  5C4C 1DB7 9D1C 7F4C 2614

RE: I have lost everything

Posted by "Dennis E. Hamilton" <de...@acm.org>.
There are two things to try, starting with the easy one first.

A. The easy way

 1. Start Apache OpenOffice 4.1.1.  Do that from your All Programs menu or, if an icon was put on your desktop, use it.  We are not going to open any documents just yet.

 2. When AOO is open and you see the dashboard that gives you a choice of functions, look at the menu across the top of the "OpenOffice" window.

 3. Click "Tools" on the menu bar, and then click "Options"

 4. On the "Options - OpenOffice" dialog left sidebar, click on the "+" Load/Save entry and when that expands to "-" Load/Save, click on "Microsoft Office" in the list underneath.

 5. In the "Options - Load/Save - Microsoft Office" dialog window, click on all four check boxes in the [L] column.  Click OK.

 6. In the Open ... entry on the dashboard, there might not be any list of previously-opened documents.  Remember this, though, it will help you find documents in the future.

 7. You can also use the top menu File > Open ... to explore folders and find documents that way.  (You can also use the File > Recent Documents ... option once you've been using AOO for a while.)

 8. But for now, Close OpenOffice.  

 9. Now navigate Vista to a folder that has some of your saved-as .doc files.  They should now appear to have different icons (if you are viewing icons).  If you double-click on these, they should open in Apache OpenOffice.

If (9) doesn't work, we can go to plan B.  Let us know and we can dive into that.  It is something that is useful to know, but let's hold off right now.


 - Dennis

PS: Thanks for subscribing to users@ openoffice.apache.org.  As you saw, there was much traffic in response to your messages.





-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au] 
Sent: Tuesday, March 10, 2015 19:02
To: users@openoffice.apache.org
Subject: Re: I have lost everything

Gentlemen

I've had a small lightbulb which may help.

I have very few documents that are saved in Open Office. This is because I 
have a huge distribution and quite a few of my people can't read open office 
using their operating systems. So I convert docs to word before they go 
anywhere. I have just found an Open Office doc looking perfectly normal and 
unchanged. So the problem might be the fact that I'm trying to open word 
docs. Is there anyway I can get out of this loop? Version 3.3 happily read 
Open Office docs so why can't 4.1.1.?

Christine



----- Original Message ----- 
From: "Dennis E. Hamilton" <de...@acm.org>
To: <us...@openoffice.apache.org>
Cc: <cf...@homemail.com.au>
Sent: Wednesday, March 11, 2015 12:13 PM
Subject: RE: I have lost everything


Christine, sorry for the difficulty.

The documents are probably just fine and some settings in your computer 
system need to be adjusted for you to find them again.  Installing Apache 
OpenOffice 4.1.1 does not touch user documents at all.

First, what is the Operating System on your Computer?

If you provide that, we can guide you to finding your files again.


 - Dennis

PS: You have reached a public mailing list on which volunteers contribute to 
questions from other users like themselves.  For any follow-up, please reply 
to users@openoffice.apache.org where expert users can offer further advice 
and others can learn the solutions others have found.


-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
Sent: Tuesday, March 10, 2015 17:39
To: users@openoffice.apache.org
Subject: I have lost everything
Importance: High

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The 
upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF 
THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING 
ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine



---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Gentlemen

I've had a small lightbulb which may help.

I have very few documents that are saved in Open Office. This is because I 
have a huge distribution and quite a few of my people can't read open office 
using their operating systems. So I convert docs to word before they go 
anywhere. I have just found an Open Office doc looking perfectly normal and 
unchanged. So the problem might be the fact that I'm trying to open word 
docs. Is there anyway I can get out of this loop? Version 3.3 happily read 
Open Office docs so why can't 4.1.1.?

Christine



----- Original Message ----- 
From: "Dennis E. Hamilton" <de...@acm.org>
To: <us...@openoffice.apache.org>
Cc: <cf...@homemail.com.au>
Sent: Wednesday, March 11, 2015 12:13 PM
Subject: RE: I have lost everything


Christine, sorry for the difficulty.

The documents are probably just fine and some settings in your computer 
system need to be adjusted for you to find them again.  Installing Apache 
OpenOffice 4.1.1 does not touch user documents at all.

First, what is the Operating System on your Computer?

If you provide that, we can guide you to finding your files again.


 - Dennis

PS: You have reached a public mailing list on which volunteers contribute to 
questions from other users like themselves.  For any follow-up, please reply 
to users@openoffice.apache.org where expert users can offer further advice 
and others can learn the solutions others have found.


-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au]
Sent: Tuesday, March 10, 2015 17:39
To: users@openoffice.apache.org
Subject: I have lost everything
Importance: High

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The 
upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF 
THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING 
ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine



---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


RE: I have lost everything

Posted by "Dennis E. Hamilton" <de...@acm.org>.
Christine, sorry for the difficulty.

The documents are probably just fine and some settings in your computer system need to be adjusted for you to find them again.  Installing Apache OpenOffice 4.1.1 does not touch user documents at all.

First, what is the Operating System on your Computer?  

If you provide that, we can guide you to finding your files again.


 - Dennis

PS: You have reached a public mailing list on which volunteers contribute to questions from other users like themselves.  For any follow-up, please reply to users@openoffice.apache.org where expert users can offer further advice and others can learn the solutions others have found. 


-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au] 
Sent: Tuesday, March 10, 2015 17:39
To: users@openoffice.apache.org
Subject: I have lost everything
Importance: High

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine 


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Patrick Durusau <pa...@durusau.net>.
Christine,

You didn't say what operating system you are on but this may help if it 
is Windows:

*****
When you installed 4.1.1, did you install for all users or just the 
current user?
If you installed for just the current user, were you logged into an 
Admin account?
If that is also a Yes answer, then Windows is looking for Admin access 
to the OO files.
Uninstalling 4.1.1 and then re-installing for all users resolved this 
problem for me.
No guarantees that it'll work for you also, but nothing to lose by 
trying (except a bit of time)
*****

I found that here: 
https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=73427

It may also be a file permission issue as in your present login you 
don't have read privileges to the files.

You will need to change those.

You're right though, an upgrade should not frighten users like that.

Hope this helps.

Patrick


On 03/10/2015 08:39 PM, Christine Lawrence wrote:
> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>
> It never occurred to me that a program could be designed to do this.
>
> Christine


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by jd1008 <jd...@gmail.com>.
You do not have to reinstall 3.3 !!!

You simply mis-installed 4.1.1

You say upgrade went smoothly.

But we cannot say unless we see the entire output
of the upgrade.

I assume you are using windows, right??

Did you install from:

http://sourceforge.net/projects/openofficeorg.mirror/files/4.1.1/binaries/en-US/Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe/download 
???
After that, did you install the language packages (if you need them)?

When you installed 4.1.1, do yo recall that the windows installer say 
anything
about "upgrading", or "updating"?

One final thing, when you look at the installed programs
(on XP: open Add Remove Programs,
  on more modern windows: Remove a Program )
do you see OpenOffice 4.1.1 installed? DO you see 3.3 installed?

This may seem trivial, but it helps narrow down the problem.



On 03/10/2015 06:39 PM, Christine Lawrence wrote:
> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>
> It never occurred to me that a program could be designed to do this.
>
> Christine


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Patrick Durusau <pa...@durusau.net>.
Christine

Don't reinstall, at least not yet.

What do you mean by "cannot open documents?"

When you do file -> open, can you see the documents?

If so, what message do you get if you try to open the document?

So long as the documents are still present on your drive, there is no 
reason for concern.

I would make a backup of them in any event.

Hope this helps.

Patrick

On 03/10/2015 08:39 PM, Christine Lawrence wrote:
> Please help-. I am hysterical here.
>
> I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???
>
> It never occurred to me that a program could be designed to do this.
>
> Christine


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


RE: I have lost everything

Posted by "Dennis E. Hamilton" <de...@acm.org>.
Christine,

LibreOffice does not install automatically when you download it, unless you said that it should be run instead of saved.  If the installer ran, you would have been taken through a series of dialogs, not unlike when you installed Apache OpenOffice 4.1.1.

The difference is that LibreOffice for Windows is a .msi file, not an .exe file.  You should find it, perhaps in your Downloads folder, and double-click on it.

It should be a file with a name of the form LibreOffice_4.4.0_Win_x86.msi.

 - Dennis

PS: You might have downloaded the Help Pack by mistake.  That is named on the pattern LibreOffice_4.4.0_Win_x86_helppack_en-US.msi (unless there is an _en-AU.msi, but I doubt it).  If you have just the Help Pack, there is nothing to see until LibreOffice itself is installed.

PPS: This might not help, either, and if it does, great.



-----Original Message-----
From: Christine Lawrence [mailto:cflawrence@homemail.com.au] 
Sent: Tuesday, March 10, 2015 18:53
To: jayand1970@gmail.com
Cc: users@openoffice.apache.org
Subject: Re: I have lost everything

Hello everyone

I have just watched my system download libreoffce from the site suggested by Jay. It took 20mins so something was happening. Now its done I can find no evidence of it on my system. Open Office 4.1.1 is listed among my programs bur nothing called libreoffice is. Should it show up and how will it manifest itself?

[ ... ]



---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Re: I have lost everything

Posted by Christine Lawrence <cf...@homemail.com.au>.
Hello everyone

I have just watched my system download libreoffce from the site suggested by Jay. It took 20mins so something was happening. Now its done I can find no evidence of it on my system. Open Office 4.1.1 is listed among my programs bur nothing called libreoffice is. Should it show up and how will it manifest itself?

Christine
  ----- Original Message ----- 
  From: Jay 
  To: Christine Lawrence 
  Sent: Wednesday, March 11, 2015 11:59 AM
  Subject: Re: I have lost everything


  -------- Original Message --------
  From: Christine Lawrence <cf...@homemail.com.au>
  To: users@openoffice.apache.org
  Date: Wed, 11 Mar 2015 11:39:16 +1100

Please help-. I am hysterical here.

I have just had the bright idea to upgrade my Open Office program. The upgrade from 3.3  to 4.1.1 went swimmingly except NOW I CANNOT OPEN ANY OF THE HUNDREDS OF DOCUMENTS ON MY SYSTEM. I REPRESENT 20 SPORTING ORGANIZATIONS AND I AM DEAD IN THE WATER. Can I please reinstall 3.3 ???

It never occurred to me that a program could be designed to do this.

Christine 

  Hi Christine,

  Don't panic, you have NOT lost any documents. There is a long and complicated solution to your issue, but there is also a much quicker and easier option available.

  Download and install "LibreOffice": http://www.libreoffice.org/ the enhanced edition of the software, from the community based "Document Foundation": http://www.documentfoundation.org/ The latest release of LibreOffice has many improvements, which, for various technical and licensing reasons, are unlikely to be added to other editions of the software. This will give you a much improved and more reliable version of the same software. It is not necessary to uninstall or do anything with the Apache edition if you want to try LibreOffice, the integrity of your files will be fully protected and remain accessible to both programs.

  Jay