[Issue 127343] New: AutoRecovery

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127343

          Issue ID: 127343
        Issue Type: DEFECT
           Summary: AutoRecovery
           Product: General
           Version: 4.1.2
          Hardware: PC
                OS: Windows 10
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: alex@gaiatek.co.uk
  Target Milestone: ---

AutoRecover seems to be unreliable. I am constantly losing many hours of work
because autorecover simply does not recover recent changes after an enforced
windows re-boot (which we can no longer prevent). It seems to either fail
completely or simply "recovers" the last saved version.

Similar problems with AutoRecover not working have been reported and apparently
fixed with earlier versions so I am surprised that this problem is still
happening.

I don't yell at waiters or kick dogs (ref previous responses to AutoRecover
issues!) and so consequently I also do not write angry, rude, patronising bug
reports to software engineers who are good enough to support free open source
software. However I would like to point out that frequently losing many hours
of work is very frustrating so I think this issue should receive a high
priority.

There have been previous issue reports about the recovery dialog being
unnecessarily complex and confusing and it still seems to suffer from this.
Could this be why something that should be simple to implement is unreliable? I
am a programmer myself and have implemented auto recover functionality before
so I am aware of how complex the whole issue can get if you are not careful.

My recommendation would be to replace the current strategy with something along
the lines of how Microsoft Office implement it. So, for each auto recovered
file, display a dialog telling the user that the file was auto recovered and
then create (and open) a renamed version of the file in the same directory as
the original file. The name could be the original file name with the word
"recovered" and a time stamp added. Microsoft do not add the time stamp but I
think this would be useful for people (like me) who constantly forget to save
their work and so could possibly end up over-writing the recovered file. Using
this strategy, the user is fully informed of what happened and can manage the
complexities of having different versions of the same file in their own way and
in their own time because the files are clearly named and easily accessed. So
no need to confuse them with questions during the recovery process, just inform
them that the file was either recovered or that the recovery failed. Microsoft
do not create the new recovered file in the directory (it will only be created
if the recovered version is saved) but in my opinion they should because the
recovered file can be lost if the operating system again re-boots before the
user has saved the recovered file (this has happened to me).

I may sound like a dis-organised, absentminded idiot that deserves everything
he gets and so shouldn't really be catered for. However an alternative
interpretation could be that I am overworked, constantly multi-tasking and
distracted and plagued by an ever increasing number of operating system
re-boots that I have no control over! And I am guessing that there are many
other people using OpenOffice under the same circumstances.

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[Issue 127343] AutoRecovery

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127343

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |DUPLICATE
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Already reported

*** This issue has been marked as a duplicate of issue 126869 ***

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[Issue 127343] AutoRecovery

[bu...@apache.org]

https://bz.apache.org/ooo/show_bug.cgi?id=127343

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED
           Severity|Critical                    |Normal

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