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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/03/24 14:07:19 UTC

[Issue 126886] New: Calc does not open sheets

https://bz.apache.org/ooo/show_bug.cgi?id=126886

          Issue ID: 126886
        Issue Type: DEFECT
           Summary: Calc does not open sheets
           Product: Calc
           Version: 4.1.2
          Hardware: All
                OS: All
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: open-import
          Assignee: issues@openoffice.apache.org
          Reporter: semenovykh@yahoo.com

When I downloaded Calc on my Windows 10 tablet, it worked fine on one document.
But when I closed it and reopened the app, all the sheets come up for a very
short while and then disappear always leaving me with the black screen with
just Open and New buttons. I tried uninstalling the app and downloading it
again and it only works on the first sheet once again and after that just don't
open.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #6 from Marcus <ma...@apache.org> ---
When opening the screenshot - even when it is very dark - look at the top left
corner. The symbol is very common in apps for smartphones and mobile devices;
to reach the main menu for, e.g., settings.

But this doesn't exist in Apache OpenOffice which is a desktop application.

Summary:
The reporter does not use the software we are creating and support here but
something different. IMHO orcmid is having the right guess.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

Alexander <se...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P5 (lowest)                 |P3

--- Comment #4 from Alexander <se...@yahoo.com> ---
1. System type: 32-bit operating system, x64-based processor, Windows 10 Home
2. I click on Calc app icon, it downloads for several seconds showing Calc
logo, then it sets to the screen of which I am attaching a picture. When I try
to open an .xls file either from New, Open or the one that's saved on this
screen, it quickly blinks showing empty Calc table for half a second and
returns to the same screen. I tried deleted and reinstalling the app, it works
on one file and then goes back to the same problem.
Settings buttons would open an empty window on the right with nothing in it.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

--- Comment #3 from Alexander <se...@yahoo.com> ---
Created attachment 85377
  --> https://bz.apache.org/ooo/attachment.cgi?id=85377&action=edit
Screenshot

This is the only screen I get. When I click on either Open or the only file
that's saved on this page, it quickly blinks white and comes back to this very
screen.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |orcmid@apache.org
         Resolution|NOT_AN_ISSUE                |IRREPRODUCIBLE

--- Comment #2 from orcmid <or...@apache.org> ---
Changed to irreproducible with tag needmoreinfo.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

Alexander <se...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|IRREPRODUCIBLE              |WONT_FIX

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from oooforum <oo...@free.fr> ---
Your bug report is being closed as NOT_AN_ISSUE due to a lack of information
which is needed in order to accurately reproduce and confirm the problem. We
encourage you to retest your bug against the latest release. If the issue is
still present in the latest stable release, we need the following information:

a) Provide details of your system including your operating system and the
latest version of AOO that you have confirmed the bug to be present

b) Provide a step-by-step procedure to reproduce (the simpler will be the
better)

c) Provide any test case(s) which will help us confirm the problem (like a
sample document)

d) Provide screenshots of the problem if you think it might help


Once all of this is done, please set the bug back to UNCONFIRMED and we will
attempt to reproduce the issue.

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[Issue 126886] Calc does not open sheets

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126886

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|WONT_FIX                    |NOT_AN_ISSUE

--- Comment #5 from orcmid <or...@apache.org> ---
(In reply to Alexander from comment #3)
> Created attachment 85377 [details]
> Screenshot
> 
> This is the only screen I get. When I click on either Open or the only file
> that's saved on this page, it quickly blinks white and comes back to this
> very screen.

That is an XSLX file.

Where did you get the "OpenOffice Calc" program?  That does not look like
Apache OpenOffice at all.

If you obtained the program from the Microsoft Office Store, from a publisher
named "OpenOffice" that is not Apache OpenOffice but an imposter.  The link to
OpenOffice.org by that producer is not authorized and the Apache OpenOffice web
site is not the web site of that producer, whoever it is.

Please use the support link for so-called "OpenOffice Calc" on its Microsoft
Store page.  Then complain to Microsoft.  You can do that on the Store page
too. 

Unfortunately, this is not an issue we can deal with although the Apache
Trademark officials are aware of it.

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