[jira] Commented: (INFRA-1707) the user search never seems to return

["Mark Thomas (JIRA)" <ji...@apache.org>]

    [ https://issues.apache.org/jira/browse/INFRA-1707?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12621782#action_12621782 ] 

Mark Thomas commented on INFRA-1707:
------------------------------------

The root cause is the non-scalable user management in confluence 2.2.9. The number of users (15169) has exceeded the size of the user cache (15000).

We hit the same issue back in June (when we had 13,580) users. Given we appear to be gaining 1000 users a month increasing the size of the cache is not a viable short, medium or long term solution.

We *really* need to upgrade to a newer version but we are stuck on 2.2.9 which is almost 2 years old until the autoexport plugin is ported to which ever confluence version we upgrade to.

Someone needs to step up and volunteer to
a) do the porting work and 
b) to upgrade confluence.

> the user search never seems to return
> -------------------------------------
>
>                 Key: INFRA-1707
>                 URL: https://issues.apache.org/jira/browse/INFRA-1707
>             Project: Infrastructure
>          Issue Type: Bug
>      Security Level: public(Regular issues) 
>          Components: Confluence
>            Reporter: james strachan
>
> I've been trying to search for these two users in confluence so I can grant them edit karma in a space...
> * tmielke
> * cmoulliard@xpectis.com
> I'm trying to use the 'Manage Users' screen
> http://cwiki.apache.org/confluence/admin/users/browseusers.action
> and have tried searching by either username or email and I just get an error saying the server has not responded. I've tried many times over different times of day and it never seems to work for me. (I'm not behind a HTTP proxy or VPN or anything strange).
> Its always been kinda slow; am just thinking its kinda too slow to ever return now?

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