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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/05/18 21:53:34 UTC
[Bug 119377] New: OO 3.4 Fails to Start - User must select a JRE
from options dialog!Application Error Fatal exception: Signal 6
https://issues.apache.org/ooo/show_bug.cgi?id=119377
Priority: P3
Bug ID: 119377
CC: ooo-issues@incubator.apache.org
Assignee: uineedsconfirm@ui.openoffice.org
Summary: OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception:
Signal 6
Severity: major
Issue Type: DEFECT
Classification: Code
OS: All
Reporter: drankinatty@suddenlinkmail.com
Hardware: PC
Status: UNCONFIRMED
Version: version58
Component: ui
Product: ui
OS: openSuSE 11.4 x86_64. Replaced the OpenOffice 3.3 install with new 3.4
install. Installed via
Apache_OpenOffice_incubating_3.4.0_Linux_x86-64_install-rpm_en-US.tar.gz with
cd ../RPMS && rpm -Uvh *.rpm
After install, attempting to start openoffice (any module) results in the
following:
14:39 alchemy:~> /opt/openoffice.org3/program/soffice
javaldx failed. User must select a JRE from options dialog!Application Error
Fatal exception: Signal 6
Stack:
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x34f5b)[0x7fc24ea33f5b]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x35f20)[0x7fc24ea34f20]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x35fdf)[0x7fc24ea34fdf]
/lib64/libc.so.6(+0x32b30)[0x7fc24d764b30]
/lib64/libc.so.6(gsignal+0x35)[0x7fc24d764ab5]
/lib64/libc.so.6(abort+0x186)[0x7fc24d765fb6]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0x15d3c2)[0x7fc24a2253c2]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x211c6)[0x7fc24e7981c6]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0x1873a3)[0x7fc24a24f3a3]
/opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3(+0x35fb3)[0x7fc24ea34fb3]
/lib64/libc.so.6(+0x32b30)[0x7fc24d764b30]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x4d8f2)[0x7fc23a1ba8f2]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x51f2f)[0x7fc23a1bef2f]
/opt/openoffice.org3/program/../basis-link/program/deployment.uno.so(+0x51159)[0x7fc23a1be159]
/opt/openoffice.org3/program/../basis-link/program/libdeploymentmisc.so(_ZN7dp_misc16syncRepositoriesERKN3com3sun4star3uno9ReferenceINS2_3ucb19XCommandEnvironmentEEE+0x308)[0x7fc24c6a6558]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x3b730)[0x7fc24e7b2730]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(+0x2abe9)[0x7fc24e7a1be9]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(+0x18715c)[0x7fc24a24f15c]
/opt/openoffice.org3/program/../basis-link/program/libvcl.so(_Z6SVMainv+0x1d)[0x7fc24a24f2d3]
/opt/openoffice.org3/program/../basis-link/program/libsofficeapp.so(soffice_main+0x9c)[0x7fc24e7ca5fc]
/opt/openoffice.org3/program/soffice.bin(main+0xb)[0x40102b]
/lib64/libc.so.6(__libc_start_main+0xfd)[0x7fc24d750bfd]
/opt/openoffice.org3/program/soffice.bin[0x400f59]
/opt/openoffice.org3/program/soffice: line 122: 8363 Aborted
"$sd_prog/$sd_binary" "$@"
This shouldn't occur in a default install. What can we do to work around this
issue or fix it? Let me know if I can send you anything else. Thanks.
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[Bug 119377] OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception: Signal 6
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119377
--- Comment #2 from David Rankin <dr...@suddenlinkmail.com> ---
Ariel,
I'll go back and remove everything and start over. I probably missed one of
the previous packages. If it solves the issue, I'll close the bug out. Thanks
you!
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[Bug 119377] OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception: Signal 6
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119377
David Rankin <dr...@suddenlinkmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |INVALID
--- Comment #3 from David Rankin <dr...@suddenlinkmail.com> ---
It was due to an oo3.3 conflict. I am closing the bug.
But WHAT happened to the gtk file chooser that worked with 3.3? All I get now
is that horrible single window default file chooser. Uugh...
Also, as libre has agreed to reinsert the code to accommodate the Trinity
Desktop (kde3 fork) file chooser for native integration, OO should do the same.
That could make a big difference in choice between the two. Further, openSuSE
is continuing KDE3 as a supported part of the upcoming 12.2 release, so there
may be a number of major distros that will need this code again. A patch
similar to what was done for libre can be done here as well. Reference:
http://lists.freedesktop.org/archives/libreoffice/2012-May/031676.html
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[Bug 119377] OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception: Signal 6
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119377
--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #3)
> It was due to an oo3.3 conflict. I am closing the bug.
Thanks.
> But WHAT happened to the gtk file chooser that worked with 3.3? All I get
> now is that horrible single window default file chooser. Uugh...
By the default, the AOO dialog are used. You can switch that option with the
dialog that opens by selecting the menu "Tools" - "Options...". In the tree on
the left, select "OpenOffice.org" - "General", there you have "Open/Save
dialogs", uncheck "Use OpenOffice.org dialogs".
You can also submit a request for enhancement, to make this option the default
;)
> Also, as libre has agreed to reinsert the code to accommodate the Trinity
> Desktop (kde3 fork) file chooser for native integration, OO should do the
> same. That could make a big difference in choice between the two. Further,
> openSuSE is continuing KDE3 as a supported part of the upcoming 12.2
> release, so there may be a number of major distros that will need this code
> again. A patch similar to what was done for libre can be done here as well.
> Reference:
> http://lists.freedesktop.org/archives/libreoffice/2012-May/031676.html
KDE3 and KDE4 are no longer being maintained. If we find a developer
volunteering to maintain the code, I'm sure we will start building with
KDE3/KDE4 support.
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[Bug 119377] OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception: Signal 6
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119377
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |arielch@apache.org
--- Comment #1 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #0)
> OS: openSuSE 11.4 x86_64. Replaced the OpenOffice 3.3 install with new 3.4
> install.
Did you remove every OpenOffice.org package *before*?
Unfortunately, you cannot update from OpenOffice.org to Apache OpenOffice, you
have to remove every OOo package before, and make sure that in /opt/ there are
no folders remaining.
> Installed via
> Apache_OpenOffice_incubating_3.4.0_Linux_x86-64_install-rpm_en-US.tar.gz
> with cd ../RPMS && rpm -Uvh *.rpm
>
> After install, attempting to start openoffice (any module) results in the
> following:
>
> 14:39 alchemy:~> /opt/openoffice.org3/program/soffice
> javaldx failed. User must select a JRE from options dialog!
This is just a warning.
This is the error, and is the typical error that has been seen when AOO is
installed as an update to OOo:
> Application Error
>
> Fatal exception: Signal 6
> Stack:
> /opt/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.
> 3(+0x34f5b)[0x7fc24ea33f5b]
[...]
> This shouldn't occur in a default install. What can we do to work around
> this issue or fix it? Let me know if I can send you anything else. Thanks.
Please try removing every OOo package before (including the desktop
integration).
Make sure you don't have any openoffie.org* folder in /opt/ before attempting
to install AOO.
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[Bug 119377] OO 3.4 Fails to Start - User must select a JRE from
options dialog!Application Error Fatal exception: Signal 6
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119377
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
Closing.
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