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Posted to user@openmeetings.apache.org by Lee But <le...@gmail.com> on 2021/08/23 05:49:41 UTC
No session recording - OM 6.10
Hello,
How is session recording done?
I have clicked the button in the top-right corner, and Actions >
Share/Record Screen, but nothing seems to happen. There are no recordings
in the list.
Thanks.
Re: No session recording - OM 6.10
Posted by Alvaro <zu...@gmail.com>.
button in the top-right corner ==> Start recording button ==>
Select window or screen (select one of these) ==> Allow button
...and you are recording. To stop it ==> Stop recording button.
----------------
On Mon, 23 Aug 2021 11:32:49 +0300
Ali Alhaidary <al...@the5stars.org> wrote:
> Hi,
>
> Didi you stop the recording? Did the recording show in the recording
> list processing?
>
> Ali
>
> On 8/23/21 8:49 AM, Lee But wrote:
> > Hello,
> >
> > How is session recording done?
> > I have clicked the button in the top-right corner, and Actions >
> > Share/Record Screen, but nothing seems to happen. There are no
> > recordings in the list.
> >
> > Thanks.
--
Re: No session recording - OM 6.10
Posted by Maxim Solodovnik <so...@gmail.com>.
On Thu, 26 Aug 2021 at 12:28, Lee But <le...@gmail.com> wrote:
> Hello,
>
> Can this issue with ublockOrigin blocking screen sharing and recording be
> added as a known issue to the installation guides and user manuals, and on
> the website somewhere?
>
sure :)
What would be the best place for it?
just point to the page here https://openmeetings.apache.org/
It looks like ublockOrigin must be disabled for the site. Despite not
> actively filtering, it is doing something.
> Maybe some others can test to reproduce.
>
> Thanks,
> Lee
>
>
> On Tue, Aug 24, 2021 at 11:02 AM Lee But <le...@gmail.com>
> wrote:
>
>> I installed Opera browser, which worked.
>> Then I thought it could be browser extensions on the other browsers.
>> I disabled them one at a time. When I disabled ublockOrigin, it worked.
>> I'm not sure what ublockOrigin is doing.
>>
>> Something simple in the end.
>>
>> On Tue, Aug 24, 2021 at 10:34 AM Ali Alhaidary <
>> ali.alhaidary@the5stars.org> wrote:
>>
>>> The good news is that OM is working very good on Harmony as well :-)
>>>
>>> Ali
>>> On 8/24/21 1:32 PM, Ali Alhaidary wrote:
>>>
>>> @Lee, you are more than welcome, just keep us posted of the reason and
>>> resolution.
>>>
>>> Ali
>>> On 8/24/21 1:26 PM, Lee But wrote:
>>>
>>> Thank you for your help.
>>> We have worked out that the problem is likely with my computer setup and
>>> not a server problem.
>>> @ali, thank you very much for your help with troubleshooting.
>>>
>>> All the best,
>>> Lee
>>>
>>> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <
>>> ali.alhaidary@the5stars.org> wrote:
>>>
>>>> @Lee, try now please.
>>>>
>>>> Ali
>>>> On 8/24/21 12:09 PM, Lee But wrote:
>>>>
>>>> @Ali, I went to the room, but the share button does nothing using
>>>> Firefox and Chromium.
>>>> [image: image.png]
>>>>
>>>> Server: Debian 10
>>>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>>>> CPU: AMD Opteron 4386 - 1 core
>>>> RAM: 2GB guaranteed
>>>>
>>>> All packages relating to Openoffice were installed according to the
>>>> user guide.
>>>>
>>>> Thanks,
>>>> Lee.
>>>>
>>>>
>>>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <
>>>> ali.alhaidary@the5stars.org> wrote:
>>>>
>>>>> Lee,
>>>>>
>>>>> Would you put your server/client environment in detail please.
>>>>>
>>>>> Ali
>>>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>>>>
>>>>> I need someone who can reproduce the issue :( (was reported 3+ times
>>>>> .....)
>>>>> Hopefully someone can help :)
>>>>>
>>>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <
>>>>> ali.alhaidary@the5stars.org> wrote:
>>>>>
>>>>>>
>>>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>>>>
>>>>>> Hello Lee,
>>>>>>
>>>>>> Can you try to click the "About" link at the Dashboard?
>>>>>> Can you see the "About" dialog?
>>>>>>
>>>>>> @All if you can reproduce the issue with dialog don't popping up, can
>>>>>> you share the steps with me?
>>>>>>
>>>>>> @Max
>>>>>>
>>>>>> Things are working here as expected in production since 6.0.0 till
>>>>>> now 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>>>>>> case database, similar issue was reported when some other dialog box from
>>>>>> the browser was waiting a response and the teacher is trying to start
>>>>>> recording and nothing happens (his claim). Is there any thing specific I
>>>>>> can do?
>>>>>>
>>>>>> @Lee
>>>>>>
>>>>>> Can you please register as new user https://the5stars.org and then
>>>>>> access
>>>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>>>>> from the same browsers.
>>>>>>
>>>>>> Or VM if the issue is reproducible in VM?
>>>>>>
>>>>>>
>>>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>>>>>>
>>>>>>> Hi Lee,
>>>>>>>
>>>>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>>>>> point works as expected.
>>>>>>>
>>>>>>> Could you please indicate where is the browser
>>>>>>> client, Lan or Internet?
>>>>>>>
>>>>>>>
>>>>>>> ------------
>>>>>>>
>>>>>>>
>>>>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>>>>> Lee But <le...@gmail.com> wrote:
>>>>>>>
>>>>>>> > Hello Ali,
>>>>>>> > Thanks for your suggestions.
>>>>>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>>>>>> Firefox,
>>>>>>> > so I don't think it's a browser problem.
>>>>>>> > I followed the installation tutorial for Debian 10 server by
>>>>>>> Alvaro Bustos.
>>>>>>> >
>>>>>>> > Regards,
>>>>>>> > Lee
>>>>>>> >
>>>>>>> >
>>>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>>>>>> ali.alhaidary@the5stars.org>
>>>>>>> > wrote:
>>>>>>> >
>>>>>>> > > Hi Lee,
>>>>>>> > >
>>>>>>> > > When you press the little computer icon at the upper right
>>>>>>> cornet, the
>>>>>>> > > record/share dialog box should appear, from this box you can
>>>>>>> select either
>>>>>>> > > to record, or to share, in both cases, the browser will pop
>>>>>>> another box
>>>>>>> > > asking for mic/camera permission, that you should give, then ask
>>>>>>> you which
>>>>>>> > > window you want to record/share.
>>>>>>> > >
>>>>>>> > > Ali
>>>>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>>>>> > >
>>>>>>> > > Hello Ali,
>>>>>>> > > When I press the screen sharing button or the option from the
>>>>>>> Actions
>>>>>>> > > menu, there is nothing to indicate that the screen is being
>>>>>>> shared or
>>>>>>> > > recorded.
>>>>>>> > > I don't see anything on the interface to stop any recording,
>>>>>>> either. There
>>>>>>> > > is a spinner that spins for a short time (shown above the users
>>>>>>> pane in the
>>>>>>> > > image below), but nothing is visually indicated after that.
>>>>>>> > > The 'Activities and actions' panel doesn't log anything.
>>>>>>> > > There is nothing in the Recordings area from my dashboard.
>>>>>>> > >
>>>>>>> > > [image: image.png]
>>>>>>> > >
>>>>>>> > > Recording is enabled:
>>>>>>> > > [image: image.png]
>>>>>>> > >
>>>>>>> > >
>>>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>>>>>> ali.alhaidary@the5stars.org>
>>>>>>> > > wrote:
>>>>>>> > >
>>>>>>> > >> Hi,
>>>>>>> > >>
>>>>>>> > >> Didi you stop the recording? Did the recording show in the
>>>>>>> recording
>>>>>>> > >> list processing?
>>>>>>> > >>
>>>>>>> > >> Ali
>>>>>>> > >>
>>>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>>>>> > >> > Hello,
>>>>>>> > >> >
>>>>>>> > >> > How is session recording done?
>>>>>>> > >> > I have clicked the button in the top-right corner, and
>>>>>>> Actions >
>>>>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>>>>>> > >> > recordings in the list.
>>>>>>> > >> >
>>>>>>> > >> > Thanks.
>>>>>>> > >>
>>>>>>> > >
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best regards,
>>>>>> Maxim
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
--
Best regards,
Maxim
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
Hello,
Can this issue with ublockOrigin blocking screen sharing and recording be
added as a known issue to the installation guides and user manuals, and on
the website somewhere?
It looks like ublockOrigin must be disabled for the site. Despite not
actively filtering, it is doing something.
Maybe some others can test to reproduce.
Thanks,
Lee
On Tue, Aug 24, 2021 at 11:02 AM Lee But <le...@gmail.com>
wrote:
> I installed Opera browser, which worked.
> Then I thought it could be browser extensions on the other browsers.
> I disabled them one at a time. When I disabled ublockOrigin, it worked.
> I'm not sure what ublockOrigin is doing.
>
> Something simple in the end.
>
> On Tue, Aug 24, 2021 at 10:34 AM Ali Alhaidary <
> ali.alhaidary@the5stars.org> wrote:
>
>> The good news is that OM is working very good on Harmony as well :-)
>>
>> Ali
>> On 8/24/21 1:32 PM, Ali Alhaidary wrote:
>>
>> @Lee, you are more than welcome, just keep us posted of the reason and
>> resolution.
>>
>> Ali
>> On 8/24/21 1:26 PM, Lee But wrote:
>>
>> Thank you for your help.
>> We have worked out that the problem is likely with my computer setup and
>> not a server problem.
>> @ali, thank you very much for your help with troubleshooting.
>>
>> All the best,
>> Lee
>>
>> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <
>> ali.alhaidary@the5stars.org> wrote:
>>
>>> @Lee, try now please.
>>>
>>> Ali
>>> On 8/24/21 12:09 PM, Lee But wrote:
>>>
>>> @Ali, I went to the room, but the share button does nothing using
>>> Firefox and Chromium.
>>> [image: image.png]
>>>
>>> Server: Debian 10
>>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>>> CPU: AMD Opteron 4386 - 1 core
>>> RAM: 2GB guaranteed
>>>
>>> All packages relating to Openoffice were installed according to the user
>>> guide.
>>>
>>> Thanks,
>>> Lee.
>>>
>>>
>>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <
>>> ali.alhaidary@the5stars.org> wrote:
>>>
>>>> Lee,
>>>>
>>>> Would you put your server/client environment in detail please.
>>>>
>>>> Ali
>>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>>>
>>>> I need someone who can reproduce the issue :( (was reported 3+ times
>>>> .....)
>>>> Hopefully someone can help :)
>>>>
>>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <
>>>> ali.alhaidary@the5stars.org> wrote:
>>>>
>>>>>
>>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>>>
>>>>> Hello Lee,
>>>>>
>>>>> Can you try to click the "About" link at the Dashboard?
>>>>> Can you see the "About" dialog?
>>>>>
>>>>> @All if you can reproduce the issue with dialog don't popping up, can
>>>>> you share the steps with me?
>>>>>
>>>>> @Max
>>>>>
>>>>> Things are working here as expected in production since 6.0.0 till now
>>>>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>>>>> case database, similar issue was reported when some other dialog box from
>>>>> the browser was waiting a response and the teacher is trying to start
>>>>> recording and nothing happens (his claim). Is there any thing specific I
>>>>> can do?
>>>>>
>>>>> @Lee
>>>>>
>>>>> Can you please register as new user https://the5stars.org and then
>>>>> access
>>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>>>> from the same browsers.
>>>>>
>>>>> Or VM if the issue is reproducible in VM?
>>>>>
>>>>>
>>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>>>>>
>>>>>> Hi Lee,
>>>>>>
>>>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>>>> point works as expected.
>>>>>>
>>>>>> Could you please indicate where is the browser
>>>>>> client, Lan or Internet?
>>>>>>
>>>>>>
>>>>>> ------------
>>>>>>
>>>>>>
>>>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>>>> Lee But <le...@gmail.com> wrote:
>>>>>>
>>>>>> > Hello Ali,
>>>>>> > Thanks for your suggestions.
>>>>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>>>>> Firefox,
>>>>>> > so I don't think it's a browser problem.
>>>>>> > I followed the installation tutorial for Debian 10 server by Alvaro
>>>>>> Bustos.
>>>>>> >
>>>>>> > Regards,
>>>>>> > Lee
>>>>>> >
>>>>>> >
>>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>>>>> ali.alhaidary@the5stars.org>
>>>>>> > wrote:
>>>>>> >
>>>>>> > > Hi Lee,
>>>>>> > >
>>>>>> > > When you press the little computer icon at the upper right
>>>>>> cornet, the
>>>>>> > > record/share dialog box should appear, from this box you can
>>>>>> select either
>>>>>> > > to record, or to share, in both cases, the browser will pop
>>>>>> another box
>>>>>> > > asking for mic/camera permission, that you should give, then ask
>>>>>> you which
>>>>>> > > window you want to record/share.
>>>>>> > >
>>>>>> > > Ali
>>>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>>>> > >
>>>>>> > > Hello Ali,
>>>>>> > > When I press the screen sharing button or the option from the
>>>>>> Actions
>>>>>> > > menu, there is nothing to indicate that the screen is being
>>>>>> shared or
>>>>>> > > recorded.
>>>>>> > > I don't see anything on the interface to stop any recording,
>>>>>> either. There
>>>>>> > > is a spinner that spins for a short time (shown above the users
>>>>>> pane in the
>>>>>> > > image below), but nothing is visually indicated after that.
>>>>>> > > The 'Activities and actions' panel doesn't log anything.
>>>>>> > > There is nothing in the Recordings area from my dashboard.
>>>>>> > >
>>>>>> > > [image: image.png]
>>>>>> > >
>>>>>> > > Recording is enabled:
>>>>>> > > [image: image.png]
>>>>>> > >
>>>>>> > >
>>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>>>>> ali.alhaidary@the5stars.org>
>>>>>> > > wrote:
>>>>>> > >
>>>>>> > >> Hi,
>>>>>> > >>
>>>>>> > >> Didi you stop the recording? Did the recording show in the
>>>>>> recording
>>>>>> > >> list processing?
>>>>>> > >>
>>>>>> > >> Ali
>>>>>> > >>
>>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>>>> > >> > Hello,
>>>>>> > >> >
>>>>>> > >> > How is session recording done?
>>>>>> > >> > I have clicked the button in the top-right corner, and Actions
>>>>>> >
>>>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>>>>> > >> > recordings in the list.
>>>>>> > >> >
>>>>>> > >> > Thanks.
>>>>>> > >>
>>>>>> > >
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
I installed Opera browser, which worked.
Then I thought it could be browser extensions on the other browsers.
I disabled them one at a time. When I disabled ublockOrigin, it worked. I'm
not sure what ublockOrigin is doing.
Something simple in the end.
On Tue, Aug 24, 2021 at 10:34 AM Ali Alhaidary <al...@the5stars.org>
wrote:
> The good news is that OM is working very good on Harmony as well :-)
>
> Ali
> On 8/24/21 1:32 PM, Ali Alhaidary wrote:
>
> @Lee, you are more than welcome, just keep us posted of the reason and
> resolution.
>
> Ali
> On 8/24/21 1:26 PM, Lee But wrote:
>
> Thank you for your help.
> We have worked out that the problem is likely with my computer setup and
> not a server problem.
> @ali, thank you very much for your help with troubleshooting.
>
> All the best,
> Lee
>
> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> @Lee, try now please.
>>
>> Ali
>> On 8/24/21 12:09 PM, Lee But wrote:
>>
>> @Ali, I went to the room, but the share button does nothing using Firefox
>> and Chromium.
>> [image: image.png]
>>
>> Server: Debian 10
>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>> CPU: AMD Opteron 4386 - 1 core
>> RAM: 2GB guaranteed
>>
>> All packages relating to Openoffice were installed according to the user
>> guide.
>>
>> Thanks,
>> Lee.
>>
>>
>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <
>> ali.alhaidary@the5stars.org> wrote:
>>
>>> Lee,
>>>
>>> Would you put your server/client environment in detail please.
>>>
>>> Ali
>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>>
>>> I need someone who can reproduce the issue :( (was reported 3+ times
>>> .....)
>>> Hopefully someone can help :)
>>>
>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
>>> wrote:
>>>
>>>>
>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>>
>>>> Hello Lee,
>>>>
>>>> Can you try to click the "About" link at the Dashboard?
>>>> Can you see the "About" dialog?
>>>>
>>>> @All if you can reproduce the issue with dialog don't popping up, can
>>>> you share the steps with me?
>>>>
>>>> @Max
>>>>
>>>> Things are working here as expected in production since 6.0.0 till now
>>>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>>>> case database, similar issue was reported when some other dialog box from
>>>> the browser was waiting a response and the teacher is trying to start
>>>> recording and nothing happens (his claim). Is there any thing specific I
>>>> can do?
>>>>
>>>> @Lee
>>>>
>>>> Can you please register as new user https://the5stars.org and then
>>>> access
>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>>> from the same browsers.
>>>>
>>>> Or VM if the issue is reproducible in VM?
>>>>
>>>>
>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>>>>
>>>>> Hi Lee,
>>>>>
>>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>>> point works as expected.
>>>>>
>>>>> Could you please indicate where is the browser
>>>>> client, Lan or Internet?
>>>>>
>>>>>
>>>>> ------------
>>>>>
>>>>>
>>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>>> Lee But <le...@gmail.com> wrote:
>>>>>
>>>>> > Hello Ali,
>>>>> > Thanks for your suggestions.
>>>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>>>> Firefox,
>>>>> > so I don't think it's a browser problem.
>>>>> > I followed the installation tutorial for Debian 10 server by Alvaro
>>>>> Bustos.
>>>>> >
>>>>> > Regards,
>>>>> > Lee
>>>>> >
>>>>> >
>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>>>> ali.alhaidary@the5stars.org>
>>>>> > wrote:
>>>>> >
>>>>> > > Hi Lee,
>>>>> > >
>>>>> > > When you press the little computer icon at the upper right cornet,
>>>>> the
>>>>> > > record/share dialog box should appear, from this box you can
>>>>> select either
>>>>> > > to record, or to share, in both cases, the browser will pop
>>>>> another box
>>>>> > > asking for mic/camera permission, that you should give, then ask
>>>>> you which
>>>>> > > window you want to record/share.
>>>>> > >
>>>>> > > Ali
>>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>>> > >
>>>>> > > Hello Ali,
>>>>> > > When I press the screen sharing button or the option from the
>>>>> Actions
>>>>> > > menu, there is nothing to indicate that the screen is being shared
>>>>> or
>>>>> > > recorded.
>>>>> > > I don't see anything on the interface to stop any recording,
>>>>> either. There
>>>>> > > is a spinner that spins for a short time (shown above the users
>>>>> pane in the
>>>>> > > image below), but nothing is visually indicated after that.
>>>>> > > The 'Activities and actions' panel doesn't log anything.
>>>>> > > There is nothing in the Recordings area from my dashboard.
>>>>> > >
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > > Recording is enabled:
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > >
>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>>>> ali.alhaidary@the5stars.org>
>>>>> > > wrote:
>>>>> > >
>>>>> > >> Hi,
>>>>> > >>
>>>>> > >> Didi you stop the recording? Did the recording show in the
>>>>> recording
>>>>> > >> list processing?
>>>>> > >>
>>>>> > >> Ali
>>>>> > >>
>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>>> > >> > Hello,
>>>>> > >> >
>>>>> > >> > How is session recording done?
>>>>> > >> > I have clicked the button in the top-right corner, and Actions >
>>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>>>> > >> > recordings in the list.
>>>>> > >> >
>>>>> > >> > Thanks.
>>>>> > >>
>>>>> > >
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
The good news is that OM is working very good on Harmony as well :-)
Ali
On 8/24/21 1:32 PM, Ali Alhaidary wrote:
>
> @Lee, you are more than welcome, just keep us posted of the reason and
> resolution.
>
> Ali
>
> On 8/24/21 1:26 PM, Lee But wrote:
>> Thank you for your help.
>> We have worked out that the problem is likely with my computer setup
>> and not a server problem.
>> @ali, thank you very much for your help with troubleshooting.
>>
>> All the best,
>> Lee
>>
>> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary
>> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>>
>> @Lee, try now please.
>>
>> Ali
>>
>> On 8/24/21 12:09 PM, Lee But wrote:
>>> @Ali, I went to the room, but the share button does nothing
>>> using Firefox and Chromium.
>>> image.png
>>>
>>> Server: Debian 10
>>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>>> CPU: AMD Opteron 4386 - 1 core
>>> RAM: 2GB guaranteed
>>>
>>> All packages relating to Openoffice were installed according to
>>> the user guide.
>>>
>>> Thanks,
>>> Lee.
>>>
>>>
>>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary
>>> <ali.alhaidary@the5stars.org
>>> <ma...@the5stars.org>> wrote:
>>>
>>> Lee,
>>>
>>> Would you put your server/client environment in detail please.
>>>
>>> Ali
>>>
>>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>>> I need someone who can reproduce the issue :( (was reported
>>>> 3+ times .....)
>>>> Hopefully someone can help :)
>>>>
>>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary
>>>> <ali.alhaidary@the5stars.org
>>>> <ma...@the5stars.org>> wrote:
>>>>
>>>>
>>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>>> Hello Lee,
>>>>>
>>>>> Can you try to click the "About" link at the Dashboard?
>>>>> Can you see the "About" dialog?
>>>>>
>>>>> @All if you can reproduce the issue with dialog don't
>>>>> popping up, can you share the steps with me?
>>>> @Max
>>>>
>>>> Things are working here as expected in production since
>>>> 6.0.0 till now 7.0.0#13, no issue has been reported
>>>> regarding this case. Reviewing our case database,
>>>> similar issue was reported when some other dialog box
>>>> from the browser was waiting a response and the teacher
>>>> is trying to start recording and nothing happens (his
>>>> claim). Is there any thing specific I can do?
>>>>
>>>> @Lee
>>>>
>>>> Can you please register as new user
>>>> https://the5stars.org <https://the5stars.org> and then
>>>> access
>>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>>> <https://school.the5stars.org/class/mod/openmeetings/view.php?id=181>
>>>> from the same browsers.
>>>>
>>>>> Or VM if the issue is reproducible in VM?
>>>>>
>>>>>
>>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro
>>>>> <zurcamos@gmail.com <ma...@gmail.com>> wrote:
>>>>>
>>>>> Hi Lee,
>>>>>
>>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>>> point works as expected.
>>>>>
>>>>> Could you please indicate where is the browser
>>>>> client, Lan or Internet?
>>>>>
>>>>>
>>>>> ------------
>>>>>
>>>>>
>>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>>> Lee But <leesenglishlessons@gmail.com
>>>>> <ma...@gmail.com>> wrote:
>>>>>
>>>>> > Hello Ali,
>>>>> > Thanks for your suggestions.
>>>>> > Nothing happens when I click that icon. I've
>>>>> tried on Chromium and Firefox,
>>>>> > so I don't think it's a browser problem.
>>>>> > I followed the installation tutorial for Debian
>>>>> 10 server by Alvaro Bustos.
>>>>> >
>>>>> > Regards,
>>>>> > Lee
>>>>> >
>>>>> >
>>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
>>>>> <ali.alhaidary@the5stars.org
>>>>> <ma...@the5stars.org>>
>>>>> > wrote:
>>>>> >
>>>>> > > Hi Lee,
>>>>> > >
>>>>> > > When you press the little computer icon at the
>>>>> upper right cornet, the
>>>>> > > record/share dialog box should appear, from
>>>>> this box you can select either
>>>>> > > to record, or to share, in both cases, the
>>>>> browser will pop another box
>>>>> > > asking for mic/camera permission, that you
>>>>> should give, then ask you which
>>>>> > > window you want to record/share.
>>>>> > >
>>>>> > > Ali
>>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>>> > >
>>>>> > > Hello Ali,
>>>>> > > When I press the screen sharing button or the
>>>>> option from the Actions
>>>>> > > menu, there is nothing to indicate that the
>>>>> screen is being shared or
>>>>> > > recorded.
>>>>> > > I don't see anything on the interface to stop
>>>>> any recording, either. There
>>>>> > > is a spinner that spins for a short time
>>>>> (shown above the users pane in the
>>>>> > > image below), but nothing is visually
>>>>> indicated after that.
>>>>> > > The 'Activities and actions' panel doesn't log
>>>>> anything.
>>>>> > > There is nothing in the Recordings area from
>>>>> my dashboard.
>>>>> > >
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > > Recording is enabled:
>>>>> > > [image: image.png]
>>>>> > >
>>>>> > >
>>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
>>>>> <ali.alhaidary@the5stars.org
>>>>> <ma...@the5stars.org>>
>>>>> > > wrote:
>>>>> > >
>>>>> > >> Hi,
>>>>> > >>
>>>>> > >> Didi you stop the recording? Did the
>>>>> recording show in the recording
>>>>> > >> list processing?
>>>>> > >>
>>>>> > >> Ali
>>>>> > >>
>>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>>> > >> > Hello,
>>>>> > >> >
>>>>> > >> > How is session recording done?
>>>>> > >> > I have clicked the button in the top-right
>>>>> corner, and Actions >
>>>>> > >> > Share/Record Screen, but nothing seems to
>>>>> happen. There are no
>>>>> > >> > recordings in the list.
>>>>> > >> >
>>>>> > >> > Thanks.
>>>>> > >>
>>>>> > >
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>
>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
@Lee, you are more than welcome, just keep us posted of the reason and
resolution.
Ali
On 8/24/21 1:26 PM, Lee But wrote:
> Thank you for your help.
> We have worked out that the problem is likely with my computer setup
> and not a server problem.
> @ali, thank you very much for your help with troubleshooting.
>
> All the best,
> Lee
>
> On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
> @Lee, try now please.
>
> Ali
>
> On 8/24/21 12:09 PM, Lee But wrote:
>> @Ali, I went to the room, but the share button does nothing using
>> Firefox and Chromium.
>> image.png
>>
>> Server: Debian 10
>> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
>> CPU: AMD Opteron 4386 - 1 core
>> RAM: 2GB guaranteed
>>
>> All packages relating to Openoffice were installed according to
>> the user guide.
>>
>> Thanks,
>> Lee.
>>
>>
>> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>> wrote:
>>
>> Lee,
>>
>> Would you put your server/client environment in detail please.
>>
>> Ali
>>
>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>> I need someone who can reproduce the issue :( (was reported
>>> 3+ times .....)
>>> Hopefully someone can help :)
>>>
>>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary
>>> <ali.alhaidary@the5stars.org
>>> <ma...@the5stars.org>> wrote:
>>>
>>>
>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>> Hello Lee,
>>>>
>>>> Can you try to click the "About" link at the Dashboard?
>>>> Can you see the "About" dialog?
>>>>
>>>> @All if you can reproduce the issue with dialog don't
>>>> popping up, can you share the steps with me?
>>> @Max
>>>
>>> Things are working here as expected in production since
>>> 6.0.0 till now 7.0.0#13, no issue has been reported
>>> regarding this case. Reviewing our case database,
>>> similar issue was reported when some other dialog box
>>> from the browser was waiting a response and the teacher
>>> is trying to start recording and nothing happens (his
>>> claim). Is there any thing specific I can do?
>>>
>>> @Lee
>>>
>>> Can you please register as new user
>>> https://the5stars.org <https://the5stars.org> and then
>>> access
>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>> <https://school.the5stars.org/class/mod/openmeetings/view.php?id=181>
>>> from the same browsers.
>>>
>>>> Or VM if the issue is reproducible in VM?
>>>>
>>>>
>>>> On Mon, 23 Aug 2021 at 23:34, Alvaro
>>>> <zurcamos@gmail.com <ma...@gmail.com>> wrote:
>>>>
>>>> Hi Lee,
>>>>
>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>> point works as expected.
>>>>
>>>> Could you please indicate where is the browser
>>>> client, Lan or Internet?
>>>>
>>>>
>>>> ------------
>>>>
>>>>
>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>> Lee But <leesenglishlessons@gmail.com
>>>> <ma...@gmail.com>> wrote:
>>>>
>>>> > Hello Ali,
>>>> > Thanks for your suggestions.
>>>> > Nothing happens when I click that icon. I've
>>>> tried on Chromium and Firefox,
>>>> > so I don't think it's a browser problem.
>>>> > I followed the installation tutorial for Debian
>>>> 10 server by Alvaro Bustos.
>>>> >
>>>> > Regards,
>>>> > Lee
>>>> >
>>>> >
>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
>>>> <ali.alhaidary@the5stars.org
>>>> <ma...@the5stars.org>>
>>>> > wrote:
>>>> >
>>>> > > Hi Lee,
>>>> > >
>>>> > > When you press the little computer icon at the
>>>> upper right cornet, the
>>>> > > record/share dialog box should appear, from
>>>> this box you can select either
>>>> > > to record, or to share, in both cases, the
>>>> browser will pop another box
>>>> > > asking for mic/camera permission, that you
>>>> should give, then ask you which
>>>> > > window you want to record/share.
>>>> > >
>>>> > > Ali
>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>> > >
>>>> > > Hello Ali,
>>>> > > When I press the screen sharing button or the
>>>> option from the Actions
>>>> > > menu, there is nothing to indicate that the
>>>> screen is being shared or
>>>> > > recorded.
>>>> > > I don't see anything on the interface to stop
>>>> any recording, either. There
>>>> > > is a spinner that spins for a short time (shown
>>>> above the users pane in the
>>>> > > image below), but nothing is visually indicated
>>>> after that.
>>>> > > The 'Activities and actions' panel doesn't log
>>>> anything.
>>>> > > There is nothing in the Recordings area from my
>>>> dashboard.
>>>> > >
>>>> > > [image: image.png]
>>>> > >
>>>> > > Recording is enabled:
>>>> > > [image: image.png]
>>>> > >
>>>> > >
>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
>>>> <ali.alhaidary@the5stars.org
>>>> <ma...@the5stars.org>>
>>>> > > wrote:
>>>> > >
>>>> > >> Hi,
>>>> > >>
>>>> > >> Didi you stop the recording? Did the recording
>>>> show in the recording
>>>> > >> list processing?
>>>> > >>
>>>> > >> Ali
>>>> > >>
>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>> > >> > Hello,
>>>> > >> >
>>>> > >> > How is session recording done?
>>>> > >> > I have clicked the button in the top-right
>>>> corner, and Actions >
>>>> > >> > Share/Record Screen, but nothing seems to
>>>> happen. There are no
>>>> > >> > recordings in the list.
>>>> > >> >
>>>> > >> > Thanks.
>>>> > >>
>>>> > >
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>
RE: No session recording - OM 6.10
Posted by GMAIL - LBLASCOD <lb...@gmail.com>.
UNSUBSCRIBE
Luis Blasco de la Cruz
Email : <ma...@madridchessacademy.com> luis.blasco@madridchessacademy.com
Skype : madridchessacademy Twitter: @luisblascocruz
Teléfono / Phone : (+34) 630.024.518
Arbitro Internacional F.I.D.E / International Arbiter F.I.D.E
Monitor Nacional Superior F.E.D.A / Instructor F.I.D.E
Organizador Internacional F.I.D.E / International Organizer F.I.D.E
Miembro de la Comision de Ajedrez y Educacion FIDE / Member of Chess In Education Commission of FIDE
MADRID CHESS ACADEMY S.L.
CIF : B87311973
<http://www.madridchessacademy.com/> http://www.madridchessacademy.com
<ma...@madridchessacademy.com> administracion@madridchessacademy.com
Telf Movil.- (+34) 630.024.518
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde MADRID CHESS ACADEMY S.L., es confidencial/privilegiada y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida.
Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de MADRID CHESS ACADEMY S.L. y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal C/ FRANCISCO MARTIN Nº 1 BIS - 2º H - COLLADO VILLALBA (28400) o bien a través de correo electrónico dpo.madridchessacademy@lock4data.es <ma...@lock4data.es>
Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. Gracias.
Si usted no desea recibir nuestra información, póngase en contacto con nosotros enviando un correo electrónico a la siguiente dirección: <ma...@madridchessacademy.com> administracion@madridchessacademy.com
De: Lee But <le...@gmail.com>
Enviado el: martes, 24 de agosto de 2021 12:26
Para: user@openmeetings.apache.org
Asunto: Re: No session recording - OM 6.10
Thank you for your help.
We have worked out that the problem is likely with my computer setup and not a server problem.
@ali, thank you very much for your help with troubleshooting.
All the best,
Lee
On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <ali.alhaidary@the5stars.org <ma...@the5stars.org> > wrote:
@Lee, try now please.
Ali
On 8/24/21 12:09 PM, Lee But wrote:
@Ali, I went to the room, but the share button does nothing using Firefox and Chromium.
Server: Debian 10
Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
CPU: AMD Opteron 4386 - 1 core
RAM: 2GB guaranteed
All packages relating to Openoffice were installed according to the user guide.
Thanks,
Lee.
On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <ali.alhaidary@the5stars.org <ma...@the5stars.org> > wrote:
Lee,
Would you put your server/client environment in detail please.
Ali
On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
I need someone who can reproduce the issue :( (was reported 3+ times .....)
Hopefully someone can help :)
On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <ali.alhaidary@the5stars.org <ma...@the5stars.org> > wrote:
On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
Hello Lee,
Can you try to click the "About" link at the Dashboard?
Can you see the "About" dialog?
@All if you can reproduce the issue with dialog don't popping up, can you share the steps with me?
@Max
Things are working here as expected in production since 6.0.0 till now 7.0.0#13, no issue has been reported regarding this case. Reviewing our case database, similar issue was reported when some other dialog box from the browser was waiting a response and the teacher is trying to start recording and nothing happens (his claim). Is there any thing specific I can do?
@Lee
Can you please register as new user https://the5stars.org and then access https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from the same browsers.
Or VM if the issue is reproducible in VM?
On Mon, 23 Aug 2021 at 23:34, Alvaro <zurcamos@gmail.com <ma...@gmail.com> > wrote:
Hi Lee,
Just checked OM 6.1.0 on Debian 10 and that
point works as expected.
Could you please indicate where is the browser
client, Lan or Internet?
------------
On Mon, 23 Aug 2021 14:30:23 +0000
Lee But <leesenglishlessons@gmail.com <ma...@gmail.com> > wrote:
> Hello Ali,
> Thanks for your suggestions.
> Nothing happens when I click that icon. I've tried on Chromium and Firefox,
> so I don't think it's a browser problem.
> I followed the installation tutorial for Debian 10 server by Alvaro Bustos.
>
> Regards,
> Lee
>
>
> On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <ali.alhaidary@the5stars.org <ma...@the5stars.org> >
> wrote:
>
> > Hi Lee,
> >
> > When you press the little computer icon at the upper right cornet, the
> > record/share dialog box should appear, from this box you can select either
> > to record, or to share, in both cases, the browser will pop another box
> > asking for mic/camera permission, that you should give, then ask you which
> > window you want to record/share.
> >
> > Ali
> > On 8/23/21 1:49 PM, Lee But wrote:
> >
> > Hello Ali,
> > When I press the screen sharing button or the option from the Actions
> > menu, there is nothing to indicate that the screen is being shared or
> > recorded.
> > I don't see anything on the interface to stop any recording, either. There
> > is a spinner that spins for a short time (shown above the users pane in the
> > image below), but nothing is visually indicated after that.
> > The 'Activities and actions' panel doesn't log anything.
> > There is nothing in the Recordings area from my dashboard.
> >
> > [image: image.png]
> >
> > Recording is enabled:
> > [image: image.png]
> >
> >
> > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <ali.alhaidary@the5stars.org <ma...@the5stars.org> >
> > wrote:
> >
> >> Hi,
> >>
> >> Didi you stop the recording? Did the recording show in the recording
> >> list processing?
> >>
> >> Ali
> >>
> >> On 8/23/21 8:49 AM, Lee But wrote:
> >> > Hello,
> >> >
> >> > How is session recording done?
> >> > I have clicked the button in the top-right corner, and Actions >
> >> > Share/Record Screen, but nothing seems to happen. There are no
> >> > recordings in the list.
> >> >
> >> > Thanks.
> >>
> >
--
--
Best regards,
Maxim
--
Best regards,
Maxim
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
Thank you for your help.
We have worked out that the problem is likely with my computer setup and
not a server problem.
@ali, thank you very much for your help with troubleshooting.
All the best,
Lee
On Tue, Aug 24, 2021 at 9:11 AM Ali Alhaidary <al...@the5stars.org>
wrote:
> @Lee, try now please.
>
> Ali
> On 8/24/21 12:09 PM, Lee But wrote:
>
> @Ali, I went to the room, but the share button does nothing using Firefox
> and Chromium.
> [image: image.png]
>
> Server: Debian 10
> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
> CPU: AMD Opteron 4386 - 1 core
> RAM: 2GB guaranteed
>
> All packages relating to Openoffice were installed according to the user
> guide.
>
> Thanks,
> Lee.
>
>
> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> Lee,
>>
>> Would you put your server/client environment in detail please.
>>
>> Ali
>> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>>
>> I need someone who can reproduce the issue :( (was reported 3+ times
>> .....)
>> Hopefully someone can help :)
>>
>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
>> wrote:
>>
>>>
>>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>>
>>> Hello Lee,
>>>
>>> Can you try to click the "About" link at the Dashboard?
>>> Can you see the "About" dialog?
>>>
>>> @All if you can reproduce the issue with dialog don't popping up, can
>>> you share the steps with me?
>>>
>>> @Max
>>>
>>> Things are working here as expected in production since 6.0.0 till now
>>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>>> case database, similar issue was reported when some other dialog box from
>>> the browser was waiting a response and the teacher is trying to start
>>> recording and nothing happens (his claim). Is there any thing specific I
>>> can do?
>>>
>>> @Lee
>>>
>>> Can you please register as new user https://the5stars.org and then
>>> access
>>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>>> from the same browsers.
>>>
>>> Or VM if the issue is reproducible in VM?
>>>
>>>
>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>>>
>>>> Hi Lee,
>>>>
>>>> Just checked OM 6.1.0 on Debian 10 and that
>>>> point works as expected.
>>>>
>>>> Could you please indicate where is the browser
>>>> client, Lan or Internet?
>>>>
>>>>
>>>> ------------
>>>>
>>>>
>>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>>> Lee But <le...@gmail.com> wrote:
>>>>
>>>> > Hello Ali,
>>>> > Thanks for your suggestions.
>>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>>> Firefox,
>>>> > so I don't think it's a browser problem.
>>>> > I followed the installation tutorial for Debian 10 server by Alvaro
>>>> Bustos.
>>>> >
>>>> > Regards,
>>>> > Lee
>>>> >
>>>> >
>>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>>> ali.alhaidary@the5stars.org>
>>>> > wrote:
>>>> >
>>>> > > Hi Lee,
>>>> > >
>>>> > > When you press the little computer icon at the upper right cornet,
>>>> the
>>>> > > record/share dialog box should appear, from this box you can select
>>>> either
>>>> > > to record, or to share, in both cases, the browser will pop another
>>>> box
>>>> > > asking for mic/camera permission, that you should give, then ask
>>>> you which
>>>> > > window you want to record/share.
>>>> > >
>>>> > > Ali
>>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>>> > >
>>>> > > Hello Ali,
>>>> > > When I press the screen sharing button or the option from the
>>>> Actions
>>>> > > menu, there is nothing to indicate that the screen is being shared
>>>> or
>>>> > > recorded.
>>>> > > I don't see anything on the interface to stop any recording,
>>>> either. There
>>>> > > is a spinner that spins for a short time (shown above the users
>>>> pane in the
>>>> > > image below), but nothing is visually indicated after that.
>>>> > > The 'Activities and actions' panel doesn't log anything.
>>>> > > There is nothing in the Recordings area from my dashboard.
>>>> > >
>>>> > > [image: image.png]
>>>> > >
>>>> > > Recording is enabled:
>>>> > > [image: image.png]
>>>> > >
>>>> > >
>>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>>> ali.alhaidary@the5stars.org>
>>>> > > wrote:
>>>> > >
>>>> > >> Hi,
>>>> > >>
>>>> > >> Didi you stop the recording? Did the recording show in the
>>>> recording
>>>> > >> list processing?
>>>> > >>
>>>> > >> Ali
>>>> > >>
>>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>>> > >> > Hello,
>>>> > >> >
>>>> > >> > How is session recording done?
>>>> > >> > I have clicked the button in the top-right corner, and Actions >
>>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>>> > >> > recordings in the list.
>>>> > >> >
>>>> > >> > Thanks.
>>>> > >>
>>>> > >
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
@Lee, try now please.
Ali
On 8/24/21 12:09 PM, Lee But wrote:
> @Ali, I went to the room, but the share button does nothing using
> Firefox and Chromium.
> image.png
>
> Server: Debian 10
> Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
> CPU: AMD Opteron 4386 - 1 core
> RAM: 2GB guaranteed
>
> All packages relating to Openoffice were installed according to the
> user guide.
>
> Thanks,
> Lee.
>
>
> On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
> Lee,
>
> Would you put your server/client environment in detail please.
>
> Ali
>
> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>> I need someone who can reproduce the issue :( (was reported 3+
>> times .....)
>> Hopefully someone can help :)
>>
>> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>> wrote:
>>
>>
>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>> Hello Lee,
>>>
>>> Can you try to click the "About" link at the Dashboard?
>>> Can you see the "About" dialog?
>>>
>>> @All if you can reproduce the issue with dialog don't
>>> popping up, can you share the steps with me?
>> @Max
>>
>> Things are working here as expected in production since 6.0.0
>> till now 7.0.0#13, no issue has been reported regarding this
>> case. Reviewing our case database, similar issue was reported
>> when some other dialog box from the browser was waiting a
>> response and the teacher is trying to start recording and
>> nothing happens (his claim). Is there any thing specific I
>> can do?
>>
>> @Lee
>>
>> Can you please register as new user https://the5stars.org
>> <https://the5stars.org> and then access
>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
>> <https://school.the5stars.org/class/mod/openmeetings/view.php?id=181>
>> from the same browsers.
>>
>>> Or VM if the issue is reproducible in VM?
>>>
>>>
>>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zurcamos@gmail.com
>>> <ma...@gmail.com>> wrote:
>>>
>>> Hi Lee,
>>>
>>> Just checked OM 6.1.0 on Debian 10 and that
>>> point works as expected.
>>>
>>> Could you please indicate where is the browser
>>> client, Lan or Internet?
>>>
>>>
>>> ------------
>>>
>>>
>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>> Lee But <leesenglishlessons@gmail.com
>>> <ma...@gmail.com>> wrote:
>>>
>>> > Hello Ali,
>>> > Thanks for your suggestions.
>>> > Nothing happens when I click that icon. I've tried on
>>> Chromium and Firefox,
>>> > so I don't think it's a browser problem.
>>> > I followed the installation tutorial for Debian 10
>>> server by Alvaro Bustos.
>>> >
>>> > Regards,
>>> > Lee
>>> >
>>> >
>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
>>> <ali.alhaidary@the5stars.org
>>> <ma...@the5stars.org>>
>>> > wrote:
>>> >
>>> > > Hi Lee,
>>> > >
>>> > > When you press the little computer icon at the upper
>>> right cornet, the
>>> > > record/share dialog box should appear, from this box
>>> you can select either
>>> > > to record, or to share, in both cases, the browser
>>> will pop another box
>>> > > asking for mic/camera permission, that you should
>>> give, then ask you which
>>> > > window you want to record/share.
>>> > >
>>> > > Ali
>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>> > >
>>> > > Hello Ali,
>>> > > When I press the screen sharing button or the option
>>> from the Actions
>>> > > menu, there is nothing to indicate that the screen
>>> is being shared or
>>> > > recorded.
>>> > > I don't see anything on the interface to stop any
>>> recording, either. There
>>> > > is a spinner that spins for a short time (shown
>>> above the users pane in the
>>> > > image below), but nothing is visually indicated
>>> after that.
>>> > > The 'Activities and actions' panel doesn't log anything.
>>> > > There is nothing in the Recordings area from my
>>> dashboard.
>>> > >
>>> > > [image: image.png]
>>> > >
>>> > > Recording is enabled:
>>> > > [image: image.png]
>>> > >
>>> > >
>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
>>> <ali.alhaidary@the5stars.org
>>> <ma...@the5stars.org>>
>>> > > wrote:
>>> > >
>>> > >> Hi,
>>> > >>
>>> > >> Didi you stop the recording? Did the recording show
>>> in the recording
>>> > >> list processing?
>>> > >>
>>> > >> Ali
>>> > >>
>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>> > >> > Hello,
>>> > >> >
>>> > >> > How is session recording done?
>>> > >> > I have clicked the button in the top-right
>>> corner, and Actions >
>>> > >> > Share/Record Screen, but nothing seems to happen.
>>> There are no
>>> > >> > recordings in the list.
>>> > >> >
>>> > >> > Thanks.
>>> > >>
>>> > >
>>>
>>>
>>> --
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
@Ali, I went to the room, but the share button does nothing using Firefox
and Chromium.
[image: image.png]
Server: Debian 10
Kernel: 4.19.0 (Cannot upgrade - OpenVZ)
CPU: AMD Opteron 4386 - 1 core
RAM: 2GB guaranteed
All packages relating to Openoffice were installed according to the user
guide.
Thanks,
Lee.
On Tue, Aug 24, 2021 at 7:35 AM Ali Alhaidary <al...@the5stars.org>
wrote:
> Lee,
>
> Would you put your server/client environment in detail please.
>
> Ali
> On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
>
> I need someone who can reproduce the issue :( (was reported 3+ times
> .....)
> Hopefully someone can help :)
>
> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>>
>> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>>
>> Hello Lee,
>>
>> Can you try to click the "About" link at the Dashboard?
>> Can you see the "About" dialog?
>>
>> @All if you can reproduce the issue with dialog don't popping up, can you
>> share the steps with me?
>>
>> @Max
>>
>> Things are working here as expected in production since 6.0.0 till now
>> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
>> case database, similar issue was reported when some other dialog box from
>> the browser was waiting a response and the teacher is trying to start
>> recording and nothing happens (his claim). Is there any thing specific I
>> can do?
>>
>> @Lee
>>
>> Can you please register as new user https://the5stars.org and then
>> access
>> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from
>> the same browsers.
>>
>> Or VM if the issue is reproducible in VM?
>>
>>
>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>>
>>> Hi Lee,
>>>
>>> Just checked OM 6.1.0 on Debian 10 and that
>>> point works as expected.
>>>
>>> Could you please indicate where is the browser
>>> client, Lan or Internet?
>>>
>>>
>>> ------------
>>>
>>>
>>> On Mon, 23 Aug 2021 14:30:23 +0000
>>> Lee But <le...@gmail.com> wrote:
>>>
>>> > Hello Ali,
>>> > Thanks for your suggestions.
>>> > Nothing happens when I click that icon. I've tried on Chromium and
>>> Firefox,
>>> > so I don't think it's a browser problem.
>>> > I followed the installation tutorial for Debian 10 server by Alvaro
>>> Bustos.
>>> >
>>> > Regards,
>>> > Lee
>>> >
>>> >
>>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>>> ali.alhaidary@the5stars.org>
>>> > wrote:
>>> >
>>> > > Hi Lee,
>>> > >
>>> > > When you press the little computer icon at the upper right cornet,
>>> the
>>> > > record/share dialog box should appear, from this box you can select
>>> either
>>> > > to record, or to share, in both cases, the browser will pop another
>>> box
>>> > > asking for mic/camera permission, that you should give, then ask you
>>> which
>>> > > window you want to record/share.
>>> > >
>>> > > Ali
>>> > > On 8/23/21 1:49 PM, Lee But wrote:
>>> > >
>>> > > Hello Ali,
>>> > > When I press the screen sharing button or the option from the Actions
>>> > > menu, there is nothing to indicate that the screen is being shared or
>>> > > recorded.
>>> > > I don't see anything on the interface to stop any recording, either.
>>> There
>>> > > is a spinner that spins for a short time (shown above the users pane
>>> in the
>>> > > image below), but nothing is visually indicated after that.
>>> > > The 'Activities and actions' panel doesn't log anything.
>>> > > There is nothing in the Recordings area from my dashboard.
>>> > >
>>> > > [image: image.png]
>>> > >
>>> > > Recording is enabled:
>>> > > [image: image.png]
>>> > >
>>> > >
>>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>>> ali.alhaidary@the5stars.org>
>>> > > wrote:
>>> > >
>>> > >> Hi,
>>> > >>
>>> > >> Didi you stop the recording? Did the recording show in the recording
>>> > >> list processing?
>>> > >>
>>> > >> Ali
>>> > >>
>>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>>> > >> > Hello,
>>> > >> >
>>> > >> > How is session recording done?
>>> > >> > I have clicked the button in the top-right corner, and Actions >
>>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>>> > >> > recordings in the list.
>>> > >> >
>>> > >> > Thanks.
>>> > >>
>>> > >
>>>
>>>
>>> --
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>>
>
> --
> Best regards,
> Maxim
>
>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
Lee,
Would you put your server/client environment in detail please.
Ali
On 8/24/21 8:06 AM, Maxim Solodovnik wrote:
> I need someone who can reproduce the issue :( (was reported 3+ times
> .....)
> Hopefully someone can help :)
>
> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
>
> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>> Hello Lee,
>>
>> Can you try to click the "About" link at the Dashboard?
>> Can you see the "About" dialog?
>>
>> @All if you can reproduce the issue with dialog don't popping up,
>> can you share the steps with me?
> @Max
>
> Things are working here as expected in production since 6.0.0 till
> now 7.0.0#13, no issue has been reported regarding this case.
> Reviewing our case database, similar issue was reported when some
> other dialog box from the browser was waiting a response and the
> teacher is trying to start recording and nothing happens (his
> claim). Is there any thing specific I can do?
>
> @Lee
>
> Can you please register as new user https://the5stars.org
> <https://the5stars.org> and then access
> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181
> <https://school.the5stars.org/class/mod/openmeetings/view.php?id=181>
> from the same browsers.
>
>> Or VM if the issue is reproducible in VM?
>>
>>
>> On Mon, 23 Aug 2021 at 23:34, Alvaro <zurcamos@gmail.com
>> <ma...@gmail.com>> wrote:
>>
>> Hi Lee,
>>
>> Just checked OM 6.1.0 on Debian 10 and that
>> point works as expected.
>>
>> Could you please indicate where is the browser
>> client, Lan or Internet?
>>
>>
>> ------------
>>
>>
>> On Mon, 23 Aug 2021 14:30:23 +0000
>> Lee But <leesenglishlessons@gmail.com
>> <ma...@gmail.com>> wrote:
>>
>> > Hello Ali,
>> > Thanks for your suggestions.
>> > Nothing happens when I click that icon. I've tried on
>> Chromium and Firefox,
>> > so I don't think it's a browser problem.
>> > I followed the installation tutorial for Debian 10 server
>> by Alvaro Bustos.
>> >
>> > Regards,
>> > Lee
>> >
>> >
>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>>
>> > wrote:
>> >
>> > > Hi Lee,
>> > >
>> > > When you press the little computer icon at the upper
>> right cornet, the
>> > > record/share dialog box should appear, from this box you
>> can select either
>> > > to record, or to share, in both cases, the browser will
>> pop another box
>> > > asking for mic/camera permission, that you should give,
>> then ask you which
>> > > window you want to record/share.
>> > >
>> > > Ali
>> > > On 8/23/21 1:49 PM, Lee But wrote:
>> > >
>> > > Hello Ali,
>> > > When I press the screen sharing button or the option from
>> the Actions
>> > > menu, there is nothing to indicate that the screen is
>> being shared or
>> > > recorded.
>> > > I don't see anything on the interface to stop any
>> recording, either. There
>> > > is a spinner that spins for a short time (shown above the
>> users pane in the
>> > > image below), but nothing is visually indicated after that.
>> > > The 'Activities and actions' panel doesn't log anything.
>> > > There is nothing in the Recordings area from my dashboard.
>> > >
>> > > [image: image.png]
>> > >
>> > > Recording is enabled:
>> > > [image: image.png]
>> > >
>> > >
>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
>> <ali.alhaidary@the5stars.org
>> <ma...@the5stars.org>>
>> > > wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Didi you stop the recording? Did the recording show in
>> the recording
>> > >> list processing?
>> > >>
>> > >> Ali
>> > >>
>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>> > >> > Hello,
>> > >> >
>> > >> > How is session recording done?
>> > >> > I have clicked the button in the top-right corner, and
>> Actions >
>> > >> > Share/Record Screen, but nothing seems to happen.
>> There are no
>> > >> > recordings in the list.
>> > >> >
>> > >> > Thanks.
>> > >>
>> > >
>>
>>
>> --
>>
>>
>>
>> --
>> Best regards,
>> Maxim
>
>
>
> --
> Best regards,
> Maxim
Re: No session recording - OM 6.10
Posted by Alvaro <zu...@gmail.com>.
Maxim, as told you in Jira, Firefox works as expected
if the Lan it is connected to Internet.
.........
On Tue, 24 Aug 2021 10:50:45 +0200
Alvaro <zu...@gmail.com> wrote:
> ...OM 6.1.0 on Debian 10, Debian 11, Fedora 34.
> works as expected with:
>
> Chromium-Chromium
> Chromium-Chrome
> Chrome-Chrome
> Yandex-Chromium-Chrome
>
> ...but with Firefox 87, 90 or 91 is issues.
> Now will open a jira with logs files.
>
> I don´t get reproduce the recording issue
> with any browser and any OS-OM 6.1.0 server.
> Works as expected.
>
>
> ------------
>
>
>
> On Tue, 24 Aug 2021 12:06:05 +0700
> Maxim Solodovnik <so...@gmail.com> wrote:
>
> > I need someone who can reproduce the issue :( (was reported 3+ times .....)
> > Hopefully someone can help :)
> >
> > On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
> > wrote:
> >
> > >
> > > On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
> > >
> > > Hello Lee,
> > >
> > > Can you try to click the "About" link at the Dashboard?
> > > Can you see the "About" dialog?
> > >
> > > @All if you can reproduce the issue with dialog don't popping up, can you
> > > share the steps with me?
> > >
> > > @Max
> > >
> > > Things are working here as expected in production since 6.0.0 till now
> > > 7.0.0#13, no issue has been reported regarding this case. Reviewing our
> > > case database, similar issue was reported when some other dialog box from
> > > the browser was waiting a response and the teacher is trying to start
> > > recording and nothing happens (his claim). Is there any thing specific I
> > > can do?
> > >
> > > @Lee
> > >
> > > Can you please register as new user https://the5stars.org and then access
> > > https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from
> > > the same browsers.
> > >
> > > Or VM if the issue is reproducible in VM?
> > >
> > >
> > > On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
> > >
> > >> Hi Lee,
> > >>
> > >> Just checked OM 6.1.0 on Debian 10 and that
> > >> point works as expected.
> > >>
> > >> Could you please indicate where is the browser
> > >> client, Lan or Internet?
> > >>
> > >>
> > >> ------------
> > >>
> > >>
> > >> On Mon, 23 Aug 2021 14:30:23 +0000
> > >> Lee But <le...@gmail.com> wrote:
> > >>
> > >> > Hello Ali,
> > >> > Thanks for your suggestions.
> > >> > Nothing happens when I click that icon. I've tried on Chromium and
> > >> Firefox,
> > >> > so I don't think it's a browser problem.
> > >> > I followed the installation tutorial for Debian 10 server by Alvaro
> > >> Bustos.
> > >> >
> > >> > Regards,
> > >> > Lee
> > >> >
> > >> >
> > >> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
> > >> ali.alhaidary@the5stars.org>
> > >> > wrote:
> > >> >
> > >> > > Hi Lee,
> > >> > >
> > >> > > When you press the little computer icon at the upper right cornet, the
> > >> > > record/share dialog box should appear, from this box you can select
> > >> either
> > >> > > to record, or to share, in both cases, the browser will pop another
> > >> box
> > >> > > asking for mic/camera permission, that you should give, then ask you
> > >> which
> > >> > > window you want to record/share.
> > >> > >
> > >> > > Ali
> > >> > > On 8/23/21 1:49 PM, Lee But wrote:
> > >> > >
> > >> > > Hello Ali,
> > >> > > When I press the screen sharing button or the option from the Actions
> > >> > > menu, there is nothing to indicate that the screen is being shared or
> > >> > > recorded.
> > >> > > I don't see anything on the interface to stop any recording, either.
> > >> There
> > >> > > is a spinner that spins for a short time (shown above the users pane
> > >> in the
> > >> > > image below), but nothing is visually indicated after that.
> > >> > > The 'Activities and actions' panel doesn't log anything.
> > >> > > There is nothing in the Recordings area from my dashboard.
> > >> > >
> > >> > > [image: image.png]
> > >> > >
> > >> > > Recording is enabled:
> > >> > > [image: image.png]
> > >> > >
> > >> > >
> > >> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
> > >> ali.alhaidary@the5stars.org>
> > >> > > wrote:
> > >> > >
> > >> > >> Hi,
> > >> > >>
> > >> > >> Didi you stop the recording? Did the recording show in the recording
> > >> > >> list processing?
> > >> > >>
> > >> > >> Ali
> > >> > >>
> > >> > >> On 8/23/21 8:49 AM, Lee But wrote:
> > >> > >> > Hello,
> > >> > >> >
> > >> > >> > How is session recording done?
> > >> > >> > I have clicked the button in the top-right corner, and Actions >
> > >> > >> > Share/Record Screen, but nothing seems to happen. There are no
> > >> > >> > recordings in the list.
> > >> > >> >
> > >> > >> > Thanks.
> > >> > >>
> > >> > >
> > >>
> > >>
> > >> --
> > >>
> > >>
> > >
> > > --
> > > Best regards,
> > > Maxim
> > >
> > >
> >
> > --
> > Best regards,
> > Maxim
>
>
> --
>
--
Re: No session recording - OM 6.10
Posted by Alvaro <zu...@gmail.com>.
...OM 6.1.0 on Debian 10, Debian 11, Fedora 34.
works as expected with:
Chromium-Chromium
Chromium-Chrome
Chrome-Chrome
Yandex-Chromium-Chrome
...but with Firefox 87, 90 or 91 is issues.
Now will open a jira with logs files.
I don´t get reproduce the recording issue
with any browser and any OS-OM 6.1.0 server.
Works as expected.
------------
On Tue, 24 Aug 2021 12:06:05 +0700
Maxim Solodovnik <so...@gmail.com> wrote:
> I need someone who can reproduce the issue :( (was reported 3+ times .....)
> Hopefully someone can help :)
>
> On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
> wrote:
>
> >
> > On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
> >
> > Hello Lee,
> >
> > Can you try to click the "About" link at the Dashboard?
> > Can you see the "About" dialog?
> >
> > @All if you can reproduce the issue with dialog don't popping up, can you
> > share the steps with me?
> >
> > @Max
> >
> > Things are working here as expected in production since 6.0.0 till now
> > 7.0.0#13, no issue has been reported regarding this case. Reviewing our
> > case database, similar issue was reported when some other dialog box from
> > the browser was waiting a response and the teacher is trying to start
> > recording and nothing happens (his claim). Is there any thing specific I
> > can do?
> >
> > @Lee
> >
> > Can you please register as new user https://the5stars.org and then access
> > https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from
> > the same browsers.
> >
> > Or VM if the issue is reproducible in VM?
> >
> >
> > On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
> >
> >> Hi Lee,
> >>
> >> Just checked OM 6.1.0 on Debian 10 and that
> >> point works as expected.
> >>
> >> Could you please indicate where is the browser
> >> client, Lan or Internet?
> >>
> >>
> >> ------------
> >>
> >>
> >> On Mon, 23 Aug 2021 14:30:23 +0000
> >> Lee But <le...@gmail.com> wrote:
> >>
> >> > Hello Ali,
> >> > Thanks for your suggestions.
> >> > Nothing happens when I click that icon. I've tried on Chromium and
> >> Firefox,
> >> > so I don't think it's a browser problem.
> >> > I followed the installation tutorial for Debian 10 server by Alvaro
> >> Bustos.
> >> >
> >> > Regards,
> >> > Lee
> >> >
> >> >
> >> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
> >> ali.alhaidary@the5stars.org>
> >> > wrote:
> >> >
> >> > > Hi Lee,
> >> > >
> >> > > When you press the little computer icon at the upper right cornet, the
> >> > > record/share dialog box should appear, from this box you can select
> >> either
> >> > > to record, or to share, in both cases, the browser will pop another
> >> box
> >> > > asking for mic/camera permission, that you should give, then ask you
> >> which
> >> > > window you want to record/share.
> >> > >
> >> > > Ali
> >> > > On 8/23/21 1:49 PM, Lee But wrote:
> >> > >
> >> > > Hello Ali,
> >> > > When I press the screen sharing button or the option from the Actions
> >> > > menu, there is nothing to indicate that the screen is being shared or
> >> > > recorded.
> >> > > I don't see anything on the interface to stop any recording, either.
> >> There
> >> > > is a spinner that spins for a short time (shown above the users pane
> >> in the
> >> > > image below), but nothing is visually indicated after that.
> >> > > The 'Activities and actions' panel doesn't log anything.
> >> > > There is nothing in the Recordings area from my dashboard.
> >> > >
> >> > > [image: image.png]
> >> > >
> >> > > Recording is enabled:
> >> > > [image: image.png]
> >> > >
> >> > >
> >> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
> >> ali.alhaidary@the5stars.org>
> >> > > wrote:
> >> > >
> >> > >> Hi,
> >> > >>
> >> > >> Didi you stop the recording? Did the recording show in the recording
> >> > >> list processing?
> >> > >>
> >> > >> Ali
> >> > >>
> >> > >> On 8/23/21 8:49 AM, Lee But wrote:
> >> > >> > Hello,
> >> > >> >
> >> > >> > How is session recording done?
> >> > >> > I have clicked the button in the top-right corner, and Actions >
> >> > >> > Share/Record Screen, but nothing seems to happen. There are no
> >> > >> > recordings in the list.
> >> > >> >
> >> > >> > Thanks.
> >> > >>
> >> > >
> >>
> >>
> >> --
> >>
> >>
> >
> > --
> > Best regards,
> > Maxim
> >
> >
>
> --
> Best regards,
> Maxim
--
Re: No session recording - OM 6.10
Posted by Maxim Solodovnik <so...@gmail.com>.
I need someone who can reproduce the issue :( (was reported 3+ times .....)
Hopefully someone can help :)
On Tue, 24 Aug 2021 at 11:18, Ali Alhaidary <al...@the5stars.org>
wrote:
>
> On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
>
> Hello Lee,
>
> Can you try to click the "About" link at the Dashboard?
> Can you see the "About" dialog?
>
> @All if you can reproduce the issue with dialog don't popping up, can you
> share the steps with me?
>
> @Max
>
> Things are working here as expected in production since 6.0.0 till now
> 7.0.0#13, no issue has been reported regarding this case. Reviewing our
> case database, similar issue was reported when some other dialog box from
> the browser was waiting a response and the teacher is trying to start
> recording and nothing happens (his claim). Is there any thing specific I
> can do?
>
> @Lee
>
> Can you please register as new user https://the5stars.org and then access
> https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from
> the same browsers.
>
> Or VM if the issue is reproducible in VM?
>
>
> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>
>> Hi Lee,
>>
>> Just checked OM 6.1.0 on Debian 10 and that
>> point works as expected.
>>
>> Could you please indicate where is the browser
>> client, Lan or Internet?
>>
>>
>> ------------
>>
>>
>> On Mon, 23 Aug 2021 14:30:23 +0000
>> Lee But <le...@gmail.com> wrote:
>>
>> > Hello Ali,
>> > Thanks for your suggestions.
>> > Nothing happens when I click that icon. I've tried on Chromium and
>> Firefox,
>> > so I don't think it's a browser problem.
>> > I followed the installation tutorial for Debian 10 server by Alvaro
>> Bustos.
>> >
>> > Regards,
>> > Lee
>> >
>> >
>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>> ali.alhaidary@the5stars.org>
>> > wrote:
>> >
>> > > Hi Lee,
>> > >
>> > > When you press the little computer icon at the upper right cornet, the
>> > > record/share dialog box should appear, from this box you can select
>> either
>> > > to record, or to share, in both cases, the browser will pop another
>> box
>> > > asking for mic/camera permission, that you should give, then ask you
>> which
>> > > window you want to record/share.
>> > >
>> > > Ali
>> > > On 8/23/21 1:49 PM, Lee But wrote:
>> > >
>> > > Hello Ali,
>> > > When I press the screen sharing button or the option from the Actions
>> > > menu, there is nothing to indicate that the screen is being shared or
>> > > recorded.
>> > > I don't see anything on the interface to stop any recording, either.
>> There
>> > > is a spinner that spins for a short time (shown above the users pane
>> in the
>> > > image below), but nothing is visually indicated after that.
>> > > The 'Activities and actions' panel doesn't log anything.
>> > > There is nothing in the Recordings area from my dashboard.
>> > >
>> > > [image: image.png]
>> > >
>> > > Recording is enabled:
>> > > [image: image.png]
>> > >
>> > >
>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>> ali.alhaidary@the5stars.org>
>> > > wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Didi you stop the recording? Did the recording show in the recording
>> > >> list processing?
>> > >>
>> > >> Ali
>> > >>
>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>> > >> > Hello,
>> > >> >
>> > >> > How is session recording done?
>> > >> > I have clicked the button in the top-right corner, and Actions >
>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>> > >> > recordings in the list.
>> > >> >
>> > >> > Thanks.
>> > >>
>> > >
>>
>>
>> --
>>
>>
>
> --
> Best regards,
> Maxim
>
>
--
Best regards,
Maxim
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
On 8/24/21 5:43 AM, Maxim Solodovnik wrote:
> Hello Lee,
>
> Can you try to click the "About" link at the Dashboard?
> Can you see the "About" dialog?
>
> @All if you can reproduce the issue with dialog don't popping up, can
> you share the steps with me?
@Max
Things are working here as expected in production since 6.0.0 till now
7.0.0#13, no issue has been reported regarding this case. Reviewing our
case database, similar issue was reported when some other dialog box
from the browser was waiting a response and the teacher is trying to
start recording and nothing happens (his claim). Is there any thing
specific I can do?
@Lee
Can you please register as new user https://the5stars.org and then
access
https://school.the5stars.org/class/mod/openmeetings/view.php?id=181 from
the same browsers.
> Or VM if the issue is reproducible in VM?
>
>
> On Mon, 23 Aug 2021 at 23:34, Alvaro <zurcamos@gmail.com
> <ma...@gmail.com>> wrote:
>
> Hi Lee,
>
> Just checked OM 6.1.0 on Debian 10 and that
> point works as expected.
>
> Could you please indicate where is the browser
> client, Lan or Internet?
>
>
> ------------
>
>
> On Mon, 23 Aug 2021 14:30:23 +0000
> Lee But <leesenglishlessons@gmail.com
> <ma...@gmail.com>> wrote:
>
> > Hello Ali,
> > Thanks for your suggestions.
> > Nothing happens when I click that icon. I've tried on Chromium
> and Firefox,
> > so I don't think it's a browser problem.
> > I followed the installation tutorial for Debian 10 server by
> Alvaro Bustos.
> >
> > Regards,
> > Lee
> >
> >
> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>>
> > wrote:
> >
> > > Hi Lee,
> > >
> > > When you press the little computer icon at the upper right
> cornet, the
> > > record/share dialog box should appear, from this box you can
> select either
> > > to record, or to share, in both cases, the browser will pop
> another box
> > > asking for mic/camera permission, that you should give, then
> ask you which
> > > window you want to record/share.
> > >
> > > Ali
> > > On 8/23/21 1:49 PM, Lee But wrote:
> > >
> > > Hello Ali,
> > > When I press the screen sharing button or the option from the
> Actions
> > > menu, there is nothing to indicate that the screen is being
> shared or
> > > recorded.
> > > I don't see anything on the interface to stop any recording,
> either. There
> > > is a spinner that spins for a short time (shown above the
> users pane in the
> > > image below), but nothing is visually indicated after that.
> > > The 'Activities and actions' panel doesn't log anything.
> > > There is nothing in the Recordings area from my dashboard.
> > >
> > > [image: image.png]
> > >
> > > Recording is enabled:
> > > [image: image.png]
> > >
> > >
> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>>
> > > wrote:
> > >
> > >> Hi,
> > >>
> > >> Didi you stop the recording? Did the recording show in the
> recording
> > >> list processing?
> > >>
> > >> Ali
> > >>
> > >> On 8/23/21 8:49 AM, Lee But wrote:
> > >> > Hello,
> > >> >
> > >> > How is session recording done?
> > >> > I have clicked the button in the top-right corner, and
> Actions >
> > >> > Share/Record Screen, but nothing seems to happen. There are no
> > >> > recordings in the list.
> > >> >
> > >> > Thanks.
> > >>
> > >
>
>
> --
>
>
>
> --
> Best regards,
> Maxim
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
Yes. Here's a screenshot:
[image: image.png]
On Tue, Aug 24, 2021 at 2:43 AM Maxim Solodovnik <so...@gmail.com>
wrote:
> Hello Lee,
>
> Can you try to click the "About" link at the Dashboard?
> Can you see the "About" dialog?
>
> @All if you can reproduce the issue with dialog don't popping up, can you
> share the steps with me?
> Or VM if the issue is reproducible in VM?
>
>
> On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
>
>> Hi Lee,
>>
>> Just checked OM 6.1.0 on Debian 10 and that
>> point works as expected.
>>
>> Could you please indicate where is the browser
>> client, Lan or Internet?
>>
>>
>> ------------
>>
>>
>> On Mon, 23 Aug 2021 14:30:23 +0000
>> Lee But <le...@gmail.com> wrote:
>>
>> > Hello Ali,
>> > Thanks for your suggestions.
>> > Nothing happens when I click that icon. I've tried on Chromium and
>> Firefox,
>> > so I don't think it's a browser problem.
>> > I followed the installation tutorial for Debian 10 server by Alvaro
>> Bustos.
>> >
>> > Regards,
>> > Lee
>> >
>> >
>> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
>> ali.alhaidary@the5stars.org>
>> > wrote:
>> >
>> > > Hi Lee,
>> > >
>> > > When you press the little computer icon at the upper right cornet, the
>> > > record/share dialog box should appear, from this box you can select
>> either
>> > > to record, or to share, in both cases, the browser will pop another
>> box
>> > > asking for mic/camera permission, that you should give, then ask you
>> which
>> > > window you want to record/share.
>> > >
>> > > Ali
>> > > On 8/23/21 1:49 PM, Lee But wrote:
>> > >
>> > > Hello Ali,
>> > > When I press the screen sharing button or the option from the Actions
>> > > menu, there is nothing to indicate that the screen is being shared or
>> > > recorded.
>> > > I don't see anything on the interface to stop any recording, either.
>> There
>> > > is a spinner that spins for a short time (shown above the users pane
>> in the
>> > > image below), but nothing is visually indicated after that.
>> > > The 'Activities and actions' panel doesn't log anything.
>> > > There is nothing in the Recordings area from my dashboard.
>> > >
>> > > [image: image.png]
>> > >
>> > > Recording is enabled:
>> > > [image: image.png]
>> > >
>> > >
>> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
>> ali.alhaidary@the5stars.org>
>> > > wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Didi you stop the recording? Did the recording show in the recording
>> > >> list processing?
>> > >>
>> > >> Ali
>> > >>
>> > >> On 8/23/21 8:49 AM, Lee But wrote:
>> > >> > Hello,
>> > >> >
>> > >> > How is session recording done?
>> > >> > I have clicked the button in the top-right corner, and Actions >
>> > >> > Share/Record Screen, but nothing seems to happen. There are no
>> > >> > recordings in the list.
>> > >> >
>> > >> > Thanks.
>> > >>
>> > >
>>
>>
>> --
>>
>>
>
> --
> Best regards,
> Maxim
>
Re: No session recording - OM 6.10
Posted by Maxim Solodovnik <so...@gmail.com>.
Hello Lee,
Can you try to click the "About" link at the Dashboard?
Can you see the "About" dialog?
@All if you can reproduce the issue with dialog don't popping up, can you
share the steps with me?
Or VM if the issue is reproducible in VM?
On Mon, 23 Aug 2021 at 23:34, Alvaro <zu...@gmail.com> wrote:
> Hi Lee,
>
> Just checked OM 6.1.0 on Debian 10 and that
> point works as expected.
>
> Could you please indicate where is the browser
> client, Lan or Internet?
>
>
> ------------
>
>
> On Mon, 23 Aug 2021 14:30:23 +0000
> Lee But <le...@gmail.com> wrote:
>
> > Hello Ali,
> > Thanks for your suggestions.
> > Nothing happens when I click that icon. I've tried on Chromium and
> Firefox,
> > so I don't think it's a browser problem.
> > I followed the installation tutorial for Debian 10 server by Alvaro
> Bustos.
> >
> > Regards,
> > Lee
> >
> >
> > On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <
> ali.alhaidary@the5stars.org>
> > wrote:
> >
> > > Hi Lee,
> > >
> > > When you press the little computer icon at the upper right cornet, the
> > > record/share dialog box should appear, from this box you can select
> either
> > > to record, or to share, in both cases, the browser will pop another box
> > > asking for mic/camera permission, that you should give, then ask you
> which
> > > window you want to record/share.
> > >
> > > Ali
> > > On 8/23/21 1:49 PM, Lee But wrote:
> > >
> > > Hello Ali,
> > > When I press the screen sharing button or the option from the Actions
> > > menu, there is nothing to indicate that the screen is being shared or
> > > recorded.
> > > I don't see anything on the interface to stop any recording, either.
> There
> > > is a spinner that spins for a short time (shown above the users pane
> in the
> > > image below), but nothing is visually indicated after that.
> > > The 'Activities and actions' panel doesn't log anything.
> > > There is nothing in the Recordings area from my dashboard.
> > >
> > > [image: image.png]
> > >
> > > Recording is enabled:
> > > [image: image.png]
> > >
> > >
> > > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <
> ali.alhaidary@the5stars.org>
> > > wrote:
> > >
> > >> Hi,
> > >>
> > >> Didi you stop the recording? Did the recording show in the recording
> > >> list processing?
> > >>
> > >> Ali
> > >>
> > >> On 8/23/21 8:49 AM, Lee But wrote:
> > >> > Hello,
> > >> >
> > >> > How is session recording done?
> > >> > I have clicked the button in the top-right corner, and Actions >
> > >> > Share/Record Screen, but nothing seems to happen. There are no
> > >> > recordings in the list.
> > >> >
> > >> > Thanks.
> > >>
> > >
>
>
> --
>
>
--
Best regards,
Maxim
Re: No session recording - OM 6.10
Posted by Alvaro <zu...@gmail.com>.
Hi Lee,
Just checked OM 6.1.0 on Debian 10 and that
point works as expected.
Could you please indicate where is the browser
client, Lan or Internet?
------------
On Mon, 23 Aug 2021 14:30:23 +0000
Lee But <le...@gmail.com> wrote:
> Hello Ali,
> Thanks for your suggestions.
> Nothing happens when I click that icon. I've tried on Chromium and Firefox,
> so I don't think it's a browser problem.
> I followed the installation tutorial for Debian 10 server by Alvaro Bustos.
>
> Regards,
> Lee
>
>
> On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <al...@the5stars.org>
> wrote:
>
> > Hi Lee,
> >
> > When you press the little computer icon at the upper right cornet, the
> > record/share dialog box should appear, from this box you can select either
> > to record, or to share, in both cases, the browser will pop another box
> > asking for mic/camera permission, that you should give, then ask you which
> > window you want to record/share.
> >
> > Ali
> > On 8/23/21 1:49 PM, Lee But wrote:
> >
> > Hello Ali,
> > When I press the screen sharing button or the option from the Actions
> > menu, there is nothing to indicate that the screen is being shared or
> > recorded.
> > I don't see anything on the interface to stop any recording, either. There
> > is a spinner that spins for a short time (shown above the users pane in the
> > image below), but nothing is visually indicated after that.
> > The 'Activities and actions' panel doesn't log anything.
> > There is nothing in the Recordings area from my dashboard.
> >
> > [image: image.png]
> >
> > Recording is enabled:
> > [image: image.png]
> >
> >
> > On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <al...@the5stars.org>
> > wrote:
> >
> >> Hi,
> >>
> >> Didi you stop the recording? Did the recording show in the recording
> >> list processing?
> >>
> >> Ali
> >>
> >> On 8/23/21 8:49 AM, Lee But wrote:
> >> > Hello,
> >> >
> >> > How is session recording done?
> >> > I have clicked the button in the top-right corner, and Actions >
> >> > Share/Record Screen, but nothing seems to happen. There are no
> >> > recordings in the list.
> >> >
> >> > Thanks.
> >>
> >
--
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
Hello Ali,
Thanks for your suggestions.
Nothing happens when I click that icon. I've tried on Chromium and Firefox,
so I don't think it's a browser problem.
I followed the installation tutorial for Debian 10 server by Alvaro Bustos.
Regards,
Lee
On Mon, Aug 23, 2021 at 12:26 PM Ali Alhaidary <al...@the5stars.org>
wrote:
> Hi Lee,
>
> When you press the little computer icon at the upper right cornet, the
> record/share dialog box should appear, from this box you can select either
> to record, or to share, in both cases, the browser will pop another box
> asking for mic/camera permission, that you should give, then ask you which
> window you want to record/share.
>
> Ali
> On 8/23/21 1:49 PM, Lee But wrote:
>
> Hello Ali,
> When I press the screen sharing button or the option from the Actions
> menu, there is nothing to indicate that the screen is being shared or
> recorded.
> I don't see anything on the interface to stop any recording, either. There
> is a spinner that spins for a short time (shown above the users pane in the
> image below), but nothing is visually indicated after that.
> The 'Activities and actions' panel doesn't log anything.
> There is nothing in the Recordings area from my dashboard.
>
> [image: image.png]
>
> Recording is enabled:
> [image: image.png]
>
>
> On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <al...@the5stars.org>
> wrote:
>
>> Hi,
>>
>> Didi you stop the recording? Did the recording show in the recording
>> list processing?
>>
>> Ali
>>
>> On 8/23/21 8:49 AM, Lee But wrote:
>> > Hello,
>> >
>> > How is session recording done?
>> > I have clicked the button in the top-right corner, and Actions >
>> > Share/Record Screen, but nothing seems to happen. There are no
>> > recordings in the list.
>> >
>> > Thanks.
>>
>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
Hi Lee,
When you press the little computer icon at the upper right cornet, the
record/share dialog box should appear, from this box you can select
either to record, or to share, in both cases, the browser will pop
another box asking for mic/camera permission, that you should give, then
ask you which window you want to record/share.
Ali
On 8/23/21 1:49 PM, Lee But wrote:
> Hello Ali,
> When I press the screen sharing button or the option from the Actions
> menu, there is nothing to indicate that the screen is being shared or
> recorded.
> I don't see anything on the interface to stop any recording, either.
> There is a spinner that spins for a short time (shown above the users
> pane in the image below), but nothing is visually indicated after that.
> The 'Activities and actions' panel doesn't log anything.
> There is nothing in the Recordings area from my dashboard.
>
> image.png
>
> Recording is enabled:
> image.png
>
>
> On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary
> <ali.alhaidary@the5stars.org <ma...@the5stars.org>> wrote:
>
> Hi,
>
> Didi you stop the recording? Did the recording show in the recording
> list processing?
>
> Ali
>
> On 8/23/21 8:49 AM, Lee But wrote:
> > Hello,
> >
> > How is session recording done?
> > I have clicked the button in the top-right corner, and Actions >
> > Share/Record Screen, but nothing seems to happen. There are no
> > recordings in the list.
> >
> > Thanks.
>
Re: No session recording - OM 6.10
Posted by Lee But <le...@gmail.com>.
Hello Ali,
When I press the screen sharing button or the option from the Actions menu,
there is nothing to indicate that the screen is being shared or recorded.
I don't see anything on the interface to stop any recording, either. There
is a spinner that spins for a short time (shown above the users pane in the
image below), but nothing is visually indicated after that.
The 'Activities and actions' panel doesn't log anything.
There is nothing in the Recordings area from my dashboard.
[image: image.png]
Recording is enabled:
[image: image.png]
On Mon, Aug 23, 2021 at 8:33 AM Ali Alhaidary <al...@the5stars.org>
wrote:
> Hi,
>
> Didi you stop the recording? Did the recording show in the recording
> list processing?
>
> Ali
>
> On 8/23/21 8:49 AM, Lee But wrote:
> > Hello,
> >
> > How is session recording done?
> > I have clicked the button in the top-right corner, and Actions >
> > Share/Record Screen, but nothing seems to happen. There are no
> > recordings in the list.
> >
> > Thanks.
>
Re: No session recording - OM 6.10
Posted by Ali Alhaidary <al...@the5stars.org>.
Hi,
Didi you stop the recording? Did the recording show in the recording
list processing?
Ali
On 8/23/21 8:49 AM, Lee But wrote:
> Hello,
>
> How is session recording done?
> I have clicked the button in the top-right corner, and Actions >
> Share/Record Screen, but nothing seems to happen. There are no
> recordings in the list.
>
> Thanks.