You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@cloudstack.apache.org by "karthikeyan (JIRA)" <ji...@apache.org> on 2013/10/09 16:34:42 UTC
[jira] [Closed] (CLOUDSTACK-4837) Unable to Login into UI
[ https://issues.apache.org/jira/browse/CLOUDSTACK-4837?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
karthikeyan closed CLOUDSTACK-4837.
-----------------------------------
> Unable to Login into UI
> -----------------------
>
> Key: CLOUDSTACK-4837
> URL: https://issues.apache.org/jira/browse/CLOUDSTACK-4837
> Project: CloudStack
> Issue Type: Bug
> Security Level: Public(Anyone can view this level - this is the default.)
> Components: UI
> Reporter: karthikeyan
> Priority: Blocker
>
> Hi,
> I have installed Cloudstack-4.2 in centOS-6.3. The installation went successful. But after that i cannot able to LOGIN in UI.
> Username: admin
> Password: password
> When i click login button it throws this error,
> "Invalid username or password"
> If i click the Login button again, then it throws this error,
> "Unable to reach management server"
> The cloudstack-management service is getting stopped, whenever i try to login into UI
> Log Entries:
> $ tail -f /var/log/cloudstack/management/management-server.log
> 2013-10-09 02:22:40,672 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===START=== 10.14.114.205 -- POST
> 2013-10-09 02:22:42,832 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Attempting to log in user: admin in domain 1
> 2013-10-09 02:22:42,836 DEBUG [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
> 2013-10-09 02:22:44,011 WARN [server.auth.SHA256SaltedUserAuthenticator] (catalina-exec-2:null) The stored password for admin isn't in the right format for this authenticator
> 2013-10-09 02:22:49,397 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
> 2013-10-09 02:22:51,501 DEBUG [server.auth.MD5UserAuthenticator] (catalina-exec-2:null) Password does not match
> 2013-10-09 02:22:51,612 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
> 2013-10-09 02:22:54,590 DEBUG [server.auth.LDAPUserAuthenticator] (catalina-exec-2:null) LDAP authenticator is not configured.
> 2013-10-09 02:22:54,632 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Retrieving user: admin
> 2013-10-09 02:22:55,698 DEBUG [server.auth.PlainTextUserAuthenticator] (catalina-exec-2:null) Password does not match
> 2013-10-09 02:22:55,717 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) Unable to authenticate user with username admin in domain 1
> 2013-10-09 02:22:56,736 INFO [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User admin is disabled/locked
> 2013-10-09 02:22:56,741 DEBUG [cloud.user.AccountManagerImpl] (catalina-exec-2:null) User: admin in domain 1 has failed to log in
> 2013-10-09 02:22:57,036 DEBUG [cloud.api.ApiServlet] (catalina-exec-2:null) ===END=== 10.14.114.205 -- POST
> In management database i found this info,
> mysql> use cloud
> mysql> select * from user;
> +----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
> | id | uuid | username | password | account_id | firstname | lastname | email | state | api_key | secret_key | created | removed | timezone | registration_token | is_registered | incorrect_login_attempts |
> +----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
> | 1 | aa8bcc98-3068-11e3-8747-000c2957f30f | system | 0.910423140889428 | 1 | system | cloud | NULL | enabled | NULL | NULL | 2013-10-09 03:56:24 | NULL | NULL | NULL | 0 | 0 |
> | 2 | aa8daff4-3068-11e3-8747-000c2957f30f | admin | 0.811178035858253 | 2 | admin | cloud | NULL | disabled | NULL | NULL | 2013-10-09 03:56:24 | NULL | NULL | NULL | 0 | 0 |
> +----+--------------------------------------+----------+-------------------+------------+-----------+----------+-------+----------+---------+------------+---------------------+---------+----------+--------------------+---------------+--------------------------+
> For admin user, it is showing disabled state.
> -Karthikeyan
--
This message was sent by Atlassian JIRA
(v6.1#6144)