[GSoC - Embeddable Objects] Question regarding ticket queries and ticket changes

[Antonia Horincar <an...@gmail.com>]

Hi devs,

I am working on the embedding of ticket queries, I am trying to understand
the ProductQueryModule class in multiproduct.ticket.query, but I don't
understand how the information is being processed and returned in the
process_request method. How can I retrieve the information processed by
this method, as I need to embed the returned data?

I also have a question regarding ticket comments. As I understand, ticket
comments are stored as ticket changes. But is there a way of retrieving all
the comments (and not all the ticket changes) associated with a ticket?

Thanks,
Antonia

Re: [GSoC - Embeddable Objects] Question regarding ticket queries and ticket changes

[Joachim Dreimann <jo...@wandisco.com>]

On 18 July 2013 04:55, Olemis Lang <ol...@gmail.com> wrote:

> On 7/17/13, Antonia Horincar <an...@gmail.com> wrote:
> > Hi,
> >
>
> :)
>
> > Sorry for the late reply. By using the two methods mentioned above
> > (changeLog and query) I managed to get what I wanted. However, I'm not
> sure
> > if I'm supposed to integrate the entire Bloodhound RPC plugin in my
> > project, or just extract the methods?
> >
>
> I recommend to declare Bloodhound RPC plugin as a dependency in
> setup.py just like any other (Python) library you might choose to
> build your project. There is a case for including it in default
> installation (eventually) e.g. quick ticket shortcut in Bloodhound
> theme .
>

I seem to remember there was also a case against it previously - how has
that been addressed?

- Joe


>
> --
> Regards,
>
> Olemis.
>



-- 
Joachim Dreimann | *User Experience Manager*

WANdisco // *Non-Stop Data*

e. joachim.dreimann@wandisco.com
twitter @jdreimann <https://twitter.com/jdreimann>

Re: [GSoC - Embeddable Objects] Question regarding ticket queries and ticket changes

[Olemis Lang <ol...@gmail.com>]

On 7/17/13, Antonia Horincar <an...@gmail.com> wrote:
> Hi,
>

:)

> Sorry for the late reply. By using the two methods mentioned above
> (changeLog and query) I managed to get what I wanted. However, I'm not sure
> if I'm supposed to integrate the entire Bloodhound RPC plugin in my
> project, or just extract the methods?
>

I recommend to declare Bloodhound RPC plugin as a dependency in
setup.py just like any other (Python) library you might choose to
build your project. There is a case for including it in default
installation (eventually) e.g. quick ticket shortcut in Bloodhound
theme .

-- 
Regards,

Olemis.

Re: [GSoC - Embeddable Objects] Question regarding ticket queries and ticket changes

[Antonia Horincar <an...@gmail.com>]

Hi,

Sorry for the late reply. By using the two methods mentioned above
(changeLog and query) I managed to get what I wanted. However, I'm not sure
if I'm supposed to integrate the entire Bloodhound RPC plugin in my
project, or just extract the methods?

Thanks,
Antonia


On Sun, Jul 14, 2013 at 2:19 AM, Olemis Lang <ol...@gmail.com> wrote:

> On 7/13/13, Antonia Horincar <an...@gmail.com> wrote:
> > Hi devs,
> >
>
> Hi !
> :)
>
> > I am working on the embedding of ticket queries, I am trying to
> understand
> > the ProductQueryModule class in multiproduct.ticket.query, but I don't
> > understand how the information is being processed and returned in the
> > process_request method. How can I retrieve the information processed by
> > this method, as I need to embed the returned data?
> >
>
> Like I said in previous messages all these have been already
> implemented by Bloodhound RPC plugin . See http://goo.gl/qDBKp
>
> > I also have a question regarding ticket comments. As I understand, ticket
> > comments are stored as ticket changes. But is there a way of retrieving
> all
> > the comments (and not all the ticket changes) associated with a ticket?
> >
>
> ... see http://goo.gl/m37qM
>
> --
> Regards,
>
> Olemis.
>
> Apache™ Bloodhound contributor
> http://issues.apache.org/bloodhound
>
> Blog ES: http://simelo-es.blogspot.com/
> Blog EN: http://simelo-en.blogspot.com/
>
> Featured article:
>

Re: [GSoC - Embeddable Objects] Question regarding ticket queries and ticket changes

[Olemis Lang <ol...@gmail.com>]

On 7/13/13, Antonia Horincar <an...@gmail.com> wrote:
> Hi devs,
>

Hi !
:)

> I am working on the embedding of ticket queries, I am trying to understand
> the ProductQueryModule class in multiproduct.ticket.query, but I don't
> understand how the information is being processed and returned in the
> process_request method. How can I retrieve the information processed by
> this method, as I need to embed the returned data?
>

Like I said in previous messages all these have been already
implemented by Bloodhound RPC plugin . See http://goo.gl/qDBKp

> I also have a question regarding ticket comments. As I understand, ticket
> comments are stored as ticket changes. But is there a way of retrieving all
> the comments (and not all the ticket changes) associated with a ticket?
>

... see http://goo.gl/m37qM

-- 
Regards,

Olemis.

Apache™ Bloodhound contributor
http://issues.apache.org/bloodhound

Blog ES: http://simelo-es.blogspot.com/
Blog EN: http://simelo-en.blogspot.com/

Featured article: