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Posted to issues@commons.apache.org by "David Newcomb (JIRA)" <ji...@apache.org> on 2010/03/15 18:13:27 UTC

[jira] Created: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Trying to uninstall a non-existant service uses a pop box
---------------------------------------------------------

                 Key: DAEMON-143
                 URL: https://issues.apache.org/jira/browse/DAEMON-143
             Project: Commons Daemon
          Issue Type: Bug
          Components: Procrun
    Affects Versions: 1.0.1
         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
            Reporter: David Newcomb
            Priority: Minor


service install Tomcat
--> The service 'Tomcat' has been installed.
service install Tomcat
--> Failed installing 'Tomcat' service

service remove Tomcat
--> The service 'Tomcat' has been removed
service remove Tomcat
--> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"

In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.

The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.

Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.

My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.


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[jira] Updated: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "Mladen Turk (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mladen Turk updated DAEMON-143:
-------------------------------

    Fix Version/s: 1.0.3
                       (was: 1.0.2)

> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.3
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>             Fix For: 1.0.3
>
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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[jira] Resolved: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "Mladen Turk (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mladen Turk resolved DAEMON-143.
--------------------------------

       Resolution: Fixed
    Fix Version/s: 1.0.2

Fixed with the 1.0.3

Using stderr instead displaying MessageBox.
//US//ServiceName now calls //IS//ServiceName if ServiceName was not installed.


> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.1
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>             Fix For: 1.0.2
>
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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[jira] Commented: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "David Newcomb (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12845772#action_12845772 ] 

David Newcomb commented on DAEMON-143:
--------------------------------------

Thanks a lot. Don't forget to update the online documentation.

> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.1
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>             Fix For: 1.0.2
>
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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[jira] Updated: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "Mladen Turk (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mladen Turk updated DAEMON-143:
-------------------------------

    Affects Version/s: 1.0.3
                           (was: 1.0.2)

> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.3
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>             Fix For: 1.0.2
>
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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[jira] Commented: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "Mladen Turk (JIRA)" <ji...@apache.org>.
    [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12845423#action_12845423 ] 

Mladen Turk commented on DAEMON-143:
------------------------------------

You choose the correct place.
And this is really a bug. It shouldn't behave like it does nowadays.
Will fix that with coming 1.0.3

> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.1
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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[jira] Updated: (DAEMON-143) Trying to uninstall a non-existant service uses a pop box

Posted by "Mladen Turk (JIRA)" <ji...@apache.org>.
     [ https://issues.apache.org/jira/browse/DAEMON-143?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Mladen Turk updated DAEMON-143:
-------------------------------

    Affects Version/s: 1.0.2
                           (was: 1.0.1)

> Trying to uninstall a non-existant service uses a pop box
> ---------------------------------------------------------
>
>                 Key: DAEMON-143
>                 URL: https://issues.apache.org/jira/browse/DAEMON-143
>             Project: Commons Daemon
>          Issue Type: Bug
>          Components: Procrun
>    Affects Versions: 1.0.2
>         Environment: Don't know which version Tomcat 6.0.18  (see #DAEMON-142 )
>            Reporter: David Newcomb
>            Assignee: Mladen Turk
>            Priority: Minor
>             Fix For: 1.0.2
>
>
> service install Tomcat
> --> The service 'Tomcat' has been installed.
> service install Tomcat
> --> Failed installing 'Tomcat' service
> service remove Tomcat
> --> The service 'Tomcat' has been removed
> service remove Tomcat
> --> The service 'Tomcat' has been removed there is also a pop-up dialogue showing "The specified service does not exists as an installed service. Unable to delete Tomcat service"
> In the first case the failure is met with an error message, whereas in the second case the failure is met with an error message and a pop-up.
> This has made it impossible to use tomcat6.exe to add Tomcat as a service from within an installer.
> The problem is that there is nothing to tell you if it is already installed as a service. Installing fails if it already exists, updating fails if it doesn't exist and deleting gives you a horrible pop up message from deep inside your installer. So there are 2 options. 1) delete serviced, add service and put put with the fact that the first time you are going to get the pop up or 2) have another entry in the registry (or marker somewhere) that tells you what state you are in.
> Can we change it so that Update does an install if the service doesn't exist. Otherwise what can I do.
> My bug has begun to sound like a support question, but I do think there is a real change to be made. I'm also unclear as to whether this issue should be reported against Tomcat or procrun so please forgive me if it's in the wrong place.

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