[jira] [Created] (AMQ-9421) dmps files

["Jimmy (Jira)" <ji...@apache.org>]

Jimmy created AMQ-9421:
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             Summary: dmps files
                 Key: AMQ-9421
                 URL: https://issues.apache.org/jira/browse/AMQ-9421
             Project: ActiveMQ
          Issue Type: Bug
            Reporter: Jimmy
         Attachments: jitdump.20240129.050502.2640.0004.zip

Hi, I'm opening this ticket as requested by Ibm Cognos support. Below are thenotes from IBM asking me to open a ticket with you.

Thank you,

Jimmy

FROM IBM:

Good afternoon

Thanks for the files.

I have completed my investigation of this and we have another client who has run into this issue as well.

Dev has completed their review of the issue and the problem is with ActiveMQ itself.

Unfortunately, the crash dump does not help our IBM Development team identify the root cause for the crash as the problem is ActiveMQ and we require this team to identify the cause.

 

*ACTION:*

Thus, in order to determine the culprit here, we need ActiveMQ engaged and analyze their dmps being created.

 

1.Please contact ActiveMQ directly using the link below and share the dump files directly through a ticket with them as IBM can't share any file uploaded to IBM as we must adhere to GDPR regulations.

 

[https://issues.apache.org/jira/projects/AMQ/issues]

 

2.Once you hear back from ACTIVEMQ, please update this ticket with their analysis and their confirmation of what version of ActivMQ this issue will be addressed in.

 

Please let me know if you have any questions

Regards

Marnie



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