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Posted to dev@openmeetings.apache.org by Celestino Veiga <cv...@gmail.com> on 2013/04/13 18:02:11 UTC
Fwd: [jira] [Commented] (OPENMEETINGS-608) Office file are uploaded
but not displayed
---------- Forwarded message ----------
From: Celestino Veiga <cv...@gmail.com>
Date: 2013/4/13
Subject: Re: [jira] [Commented] (OPENMEETINGS-608) Office file are uploaded
but not displayed
To: "Maxim Solodovnik (JIRA)" <ji...@apache.org>
2013/4/12 Maxim Solodovnik (JIRA) <ji...@apache.org>
it is hard to provide any help due to lack of info
> what was written to the log during upload?
> file is missing on WB, does it present on Files tab?
> what OM and Java versions are you using?
>
Hi, sorry for delay and lack of information. Thanks for your effort to help
me. The details of problems are described below.
0. My server is centos 5.8 x86_64
1. The version of openmeetings installed is 2.1.0
2. The details on java are:
[root@cibermeets ~]# java -version
java version "1.6.0_24"
OpenJDK Runtime Environment (IcedTea6 1.11.9)
(rhel-1.36.1.11.9.el5_9-x86_64)
OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode)
3. Modules installation and path setup in admin page includes:
- SWFTools
- ImageMagick
- red5 1.0.1
- ffmpeg 0.6.5
- sox
- JOD: jodconverter-core-3.0-beta-4
(jod.path: /jodconverter-core-3.0-beta-4)
- OpenOffice 3.4.1 (office.path: /opt/openoffice.org3). (I also tryed
office.path: /opt/openoffice.org3/program)
4. Problems occur when uploading office files (.doc, .docx, ppt, pptx)
- Files are uploaded correctly to My Files or Room files directories
- Files are not displayed in the whiteboard.
- The whiteboard display a "Deleted" screen after file uploaded (see
attached screenshot)
- No error messages are displayed
Thanks in advance.
Regards,
Celestino