Problems with Download

[Jan Heckler <Ja...@pcusa.org>]

Hi!  

I am a missionary in Madagascar and my online anti-virus program (TrendMicro) has all the sites your site sends me to to download your software as unacceptably UNSAFE.  I went to order a CD and your site says it is studying the possibility of doing this again.

Please work out a safe download site with TrendMicro so they don't block your downloads.  And, if there is a solution for me I don't see at prsent, please so advise me.  Thanks in advance.

Peace,

Janice B. Heckler
Mission Co-Worker
Presbyterian Church (USA)
Antananarivo, Madagascar

Fwd: Problems with Download

[Rob Weir <ro...@apache.org>]

Forwarding response, since Jan is not subscribed to the list.

-Rob


---------- Forwarded message ----------
From: Rory O'Farrell <of...@iol.ie>
Date: Thu, Jan 10, 2013 at 9:24 AM
Subject: Re: Problems with Download
To: dev@openoffice.apache.org


On Thu, 10 Jan 2013 08:11:32 -0500
Jan Heckler <Ja...@pcusa.org> wrote:

>
> Hi!
>
> I am a missionary in Madagascar and my online anti-virus program (TrendMicro) has all the sites your site sends me to to download your software as unacceptably UNSAFE.  I went to order a CD and your site says it is studying the possibility of doing this again.
>
> Please work out a safe download site with TrendMicro so they don't block your downloads.  And, if there is a solution for me I don't see at prsent, please so advise me.  Thanks in advance.
>
> Peace,
>
> Janice B. Heckler
> Mission Co-Worker
> Presbyterian Church (USA)
> Antananarivo, Madagascar

If you download from www.openoffice.org/download you will be routed to
sourceforge who host our downloads.  If you check that you are
downloading from such a site you can be reasonably certain that the
warning from TrendMicro is a false positive.  You can verify the
download by checking its MD5Sum as told at
http://www.openoffice.org/download/checksums/3.4.1_checksums.html#howto
You can obtain the MD5Sum from
http://www.openoffice.org/download/checksums/3.4.1_checksums.html

Great care is taken with our download files that they do not become
contaminated with virises or malware; from other sites not under or
control they are often loaded with adware and other objectionable
addons.  But from the above sites I feel sure you ought have no
problems.


--
Rory O'Farrell <of...@iol.ie>

Re: Problems with Download

[Rory O'Farrell <of...@iol.ie>]

On Thu, 10 Jan 2013 08:11:32 -0500
Jan Heckler <Ja...@pcusa.org> wrote:

> 
> Hi!  
> 
> I am a missionary in Madagascar and my online anti-virus program (TrendMicro) has all the sites your site sends me to to download your software as unacceptably UNSAFE.  I went to order a CD and your site says it is studying the possibility of doing this again.
> 
> Please work out a safe download site with TrendMicro so they don't block your downloads.  And, if there is a solution for me I don't see at prsent, please so advise me.  Thanks in advance.
> 
> Peace,
> 
> Janice B. Heckler
> Mission Co-Worker
> Presbyterian Church (USA)
> Antananarivo, Madagascar

If you download from www.openoffice.org/download you will be routed to sourceforge who host our downloads.  If you check that you are downloading from such a site you can be reasonably certain that the warning from TrendMicro is a false positive.  You can verify the download by checking its MD5Sum as told at
http://www.openoffice.org/download/checksums/3.4.1_checksums.html#howto
You can obtain the MD5Sum from
http://www.openoffice.org/download/checksums/3.4.1_checksums.html

Great care is taken with our download files that they do not become contaminated with virises or malware; from other sites not under or control they are often loaded with adware and other objectionable addons.  But from the above sites I feel sure you ought have no problems.


-- 
Rory O'Farrell <of...@iol.ie>