[Solr Wiki] Update of "IRCChannels" by ShawnHeisey

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The "IRCChannels" page has been changed by ShawnHeisey:
https://wiki.apache.org/solr/IRCChannels?action=diff&rev1=14&rev2=15

   1. Once you DO ask a technical question that's relevant to the channel, it may literally be '''hours''' before someone with the knowledge to respond will actually see your question.  IRC has a reputation of being an instant method of communication, but that can only happen if all parties are actually present and paying attention right at that moment.
   1. People who do not know the answer will usually ignore the question.  They may even carry on other conversations as if you never asked your question.  This will seem rude to an IRC newcomer, but consider this:  Those people actually think it would be MORE rude if they were to respond to a discussion where they cannot offer anything useful.
   1. Sometimes the [[http://lucene.apache.org/solr/discussion.html|mailing list]] is a better option than one of the IRC channels.  There's less chance of an instant response or interactive discussion, but the audience is much much larger.  Many problems mentioned on the IRC channel are referred to the mailing list.
+  1. Once you have the attention of another channel user, resist any temptation to take the conversation private.  In accordance with open source ideals, we prefer all communication to be in the open, for the benefit of all.  If you need to share details about your setup that you don't want the public to see, sending that part of the communication privately is understandable and acceptable.
   1. There's some info further down on this page about how to share large data from configs and logs.  That's extremely important.
  
  Also see this [[http://geoff.greer.fm/2012/05/19/programmer-irc-etiquette/|blog post about etiquette for technical IRC channels]].  That page links to [[http://en.wikipedia.org/wiki/Eric_S._Raymond|ESR]]'s [[http://www.catb.org/~esr/faqs/smart-questions.html|How to Ask Questions the Smart Way]].  The IRC etiquette page says that ESR's book insults the reader.  That's an accurate assessment, but if you read the whole thing (it's very long) it's a perfect way to understand how open source communities function for users needing help.  Most community members really do want to help everyone.