You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2017/08/11 23:39:34 UTC

[Issue 127502] New: Icons disappeared overnight

https://bz.apache.org/ooo/show_bug.cgi?id=127502

          Issue ID: 127502
        Issue Type: DEFECT
           Summary: Icons disappeared overnight
           Product: General
           Version: 4.1.3
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: Major
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: zakmckraken@gmail.com
  Target Milestone: ---

I have a bizarre problem, all my toolbar icons have disappeared overnight.

I already tried everything I can, I uninstalled the suite twice, erased all
folders remaining after install, and nothing.
This happens on all apps of the suite I have installed.

"Galaxy" icon set is most affected, "Classic" shows some icons:
http://i.imgur.com/eYGDVvj.png
http://i.imgur.com/IAAG0ma.png

I tried closing and reopening the toolbars, nothing.
I also tried editing, and when I do, I can see the icons in that option window:

http://i.imgur.com/dHX7Ta5.png

I haven't changed anything on the installation, the only thing I recently
"changed" is that Windows updated .NET
I tried uninstalling the .NET update, but it didn't do anything. If it changed
something that didn't get removed on uninstall, I don't know.
The update is this one:
https://support.microsoft.com/en-us/help/4024848/july-2017-description-of-preview-of-quality-rollup-for-the-net-framewo
I applied it the day before the issue started happening. It's the only reason I
can think of, but I don't know how to fix this.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127502] Icons disappeared overnight

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127502

zakm <za...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Latest|---                         |4.1.3
    Confirmation in|                            |

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127502] Icons disappeared overnight

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127502

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE
                 CC|                            |oooforum@free.fr

--- Comment #1 from oooforum (fr) <oo...@free.fr> ---
Uninstall is useless if you don't reinit the user profile.
Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127502] Icons disappeared overnight

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127502

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127502] Icons disappeared overnight

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127502

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |NOT_AN_ISSUE
             Latest|4.1.3                       |---
    Confirmation in|                            |
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #3 from Marcus <ma...@apache.org> ---
As this is not a problem which is caused by OpenOffice but clearly based
somewhere in your Windows installation (or other software), it's not possible
to help you here. Please ask for help in the user forums [1] or the users
mailing list [2].

The issue tracker is not the right place for such case of problems.

[1] https://forum.openoffice.org/
[2] https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 127502] Icons disappeared overnight

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127502

zakm <za...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_ISSUE                |---
             Status|RESOLVED                    |UNCONFIRMED

--- Comment #2 from zakm <za...@gmail.com> ---
(In reply to oooforum (fr) from comment #1)
> Uninstall is useless if you don't reinit the user profile.
> Please report back the outcome of your testing, so this Issue may be closed
> or
> progressed as necessary - otherwise the issue may be Resolved as Invalid in
> the
> future.

I erased the user profile, as I said I deleted everything left behind as far as
I can tell. None of the settings I had were kept after I manually erased all
the things. 
I particularly erased everything under
C:\Users\MyUSerName\AppData\Roaming\OpenOffice\4

If there's anything else I should do, like a registry key deletion, let me
know. But I couldn't find it.

I don't know why it has been marked as not an issue, there's clearly something
going on. Please do not dismiss the issue.

-- 
You are receiving this mail because:
You are the assignee for the issue.