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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/05/02 02:40:03 UTC

[Bug 122204] New: Can't send email from OO

https://issues.apache.org/ooo/show_bug.cgi?id=122204

            Bug ID: 122204
        Issue Type: DEFECT
           Summary: Can't send email from OO
    Classification: Application
           Product: Writer
           Version: AOO 3.4.1
          Hardware: PC
                OS: Windows 8
            Status: UNCONFIRMED
          Severity: normal
          Priority: P3
         Component: configuration
          Assignee: issues@openoffice.apache.org
          Reporter: give.thanks8@gmail.com
                CC: issues@openoffice.apache.org

I get an error message saying there is no working email detected by program. I
have Windows Mail and Thunderbird. I can email from other programs like Safari
and other browsers, but not from OO.

Is OO not compatible with Win 8 Mail?

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[Bug 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

--- Comment #2 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
@give.thanks8@gmail.com:
I forgot to ask: what is your result with sending from WIN files explorer
('rightclick -> send -> to e-mail recipient')?

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[Bug 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

rainerbielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
            Summary|Can't send email from OO    |E-mail fails with error
                   |                            |message

--- Comment #1 from rainerbielefeld <ra...@bielefeldundbuss.de> ---
NOT reproducible with server installation of  "AOOo 4.0.0-Dev – English UI /
German locale [AOO400m1(Build:9700) - Rev.1476029]" on WIN7 Home Premium
(64bit)", own separate user profile:

1. Open new Writer Document from AOOo Start Center
2. Menu 'File -> Send -> Document as E-Mail' 
   > Seamonkey Mail client opens with Document "Untitled 1.odt" as attachment
3. Menu 'File -> Send -> E-Mail as PDF'
   > Seamonkey Mail client opens with document PDF export as attachment

Same good result with AIIi 3.4.1

@give.thanks8@gmail.com 
Thank you for your report – unfortunately important information we will 
need to reproduce your problem is missing.
Please add all information requested in following:
- Write a meaningful Summary describing exactly what the problem is
- Attach a sample document (not only screenshot) or refer to an existing 
  sample document in an other Bug with a link; to attach a file to this 
  bug report, just click on "Add an attachment" right on this page.
- Contribute a document related step by step instruction containing every 
  key press and every mouse click how to reproduce your problem 
- Attach screenshots with comments if you believe that that might explain the 
  problem better than a text comment. Best way is to insert your screenshots
  into a DRAW document and to add comments that explain what you want to show
- add information 
  -- Really only Writer problem, works from Calc, Draw, ... ?
  -- concerning your Operating System (Language)
  -- concerning your AOOo localization (UI language, Locale setting)
  –- AOOo settings that might be related to your problems 
     (I doubt that something here might be related)
  -- how you launch AOOo and how you opened the sample document
  –- Whether your problem persists when you renamed your user profile 
     before you launch AOOo (please see
     <https://wiki.documentfoundation.org/UserProfile#User_profile_location>)
  -- Whether that worked in former OOO / AOOo versions

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[Bug 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           See Also|                            |https://issues.apache.org/o
                   |                            |oo/show_bug.cgi?id=123684

--- Comment #4 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
Might be related to "Bug 123684 - Send Document As Email"

@Chinonso 
Can you please contribute all info as per
<https://issues.apache.org/ooo/show_bug.cgi?id=123684#c1>?

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[Bug 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

--- Comment #5 from Chinonso <ch...@live.com> ---
(In reply to Rainer Bielefeld from comment #4)
> Might be related to "Bug 123684 - Send Document As Email"
> 
> @Chinonso 
> Can you please contribute all info as per
> <https://issues.apache.org/ooo/show_bug.cgi?id=123684#c1>?

Ok, I will

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[Bug 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

Chinonso <ch...@live.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |chinonso@live.com

--- Comment #3 from Chinonso <ch...@live.com> ---
I was able to reproduce the problem. However I was not able to find a work
around. I don't know why it was unable to find outlook(2013). but for some
reason it didn't. The easiest solution is create your file, save it and then
email it.

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[Issue 122204] E-mail fails with error message

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=122204

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |elish@apache.org
         Resolution|---                         |DUPLICATE

--- Comment #6 from Edwin Sharp <el...@apache.org> ---
Duplicate bug

*** This issue has been marked as a duplicate of issue 122884 ***

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