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Posted to dev@openoffice.apache.org by "koda.m@libero.it" <ko...@libero.it> on 2012/05/14 11:35:37 UTC
HELP NEEDED
Hello, I'm sorry if I'm writing to the wrong email adres but i can't find the support email adress. i need help! i saved last night an odt file 28 apges long terribly important to me and now when i tried to open it it asks about the ASCII FILTER wich i have no idea what it is. how can a solve this problem? seraching in the net i found no solution... please help me or at least tell me what email adress i should write to.thank youmarco datola
Re: HELP NEEDED
Posted by Andrew Douglas Pitonyak <an...@pitonyak.org>.
On 05/14/2012 09:34 AM, Rory O'Farrell wrote:
> On Mon, 14 May 2012 11:35:37 +0200 (CEST)
> "koda.m@libero.it"<ko...@libero.it> wrote:
>
>> Hello, I'm sorry if I'm writing to the wrong email adres but i can't find the support email adress. i need help! i saved last night an odt file 28 apges long terribly important to me and now when i tried to open it it asks about the ASCII FILTER wich i have no idea what it is. how can a solve this problem? seraching in the net i found no solution... please help me or at least tell me what email adress i should write to.thank youmarco datola
> As OpenOffice is distributed at no cost, there is no formal support service, other than the goodwil of Users who give of their time in supporting it, eith on a mailing list such as this, or on the User Forum
> http://user.services.openoffice.org/en/forum
>
> Tha ASCII filter message means that OpenOffice canot understand your file. This is _bad_ news. In OpenOffice, go to /Tools /Options/ Openoffice.org : Paths and write down the path listed there for temporary files. Now exit OpenOffice. Go to the location listed and see if there are any files there with arbitrary names (example:xryt.bak or sqfge.tmp) and approximately the correct date. Copy these to another directory and rename them to type .odt, then see if they will open with OpenOffice. If not, forget about them. Copy your damaged file to another file called Filename.zip. See if that will open with WinZip or 7zip. If it does, copy out content.xml; this will contain your data, but you will have to edit it heavily to get it reformated to your desire. If you are not computer savvy, get someone who is to help you.
>
> Why did this happen? Were you working to a USB stick? If so, you may not have observed the correct procedure to remove a USB device. If you were working to the hard disk, you may have closed down the computer too quickly, before the disk buffers flushed, and the file may be only partially written.
>
>
>
Sometimes this happens because the file was saved with a specific file
extension; for example, saving an ODT file as bob.doc rather than
bob.odt. Sometimes the file is simply damaged.
--
Andrew Pitonyak
My Macro Document: http://www.pitonyak.org/AndrewMacro.odt
Info: http://www.pitonyak.org/oo.php
Re: HELP NEEDED
Posted by Rory O'Farrell <of...@iol.ie>.
On Mon, 14 May 2012 11:35:37 +0200 (CEST)
"koda.m@libero.it" <ko...@libero.it> wrote:
> Hello, I'm sorry if I'm writing to the wrong email adres but i can't find the support email adress. i need help! i saved last night an odt file 28 apges long terribly important to me and now when i tried to open it it asks about the ASCII FILTER wich i have no idea what it is. how can a solve this problem? seraching in the net i found no solution... please help me or at least tell me what email adress i should write to.thank youmarco datola
As OpenOffice is distributed at no cost, there is no formal support service, other than the goodwil of Users who give of their time in supporting it, eith on a mailing list such as this, or on the User Forum
http://user.services.openoffice.org/en/forum
Tha ASCII filter message means that OpenOffice canot understand your file. This is _bad_ news. In OpenOffice, go to /Tools /Options/ Openoffice.org : Paths and write down the path listed there for temporary files. Now exit OpenOffice. Go to the location listed and see if there are any files there with arbitrary names (example:xryt.bak or sqfge.tmp) and approximately the correct date. Copy these to another directory and rename them to type .odt, then see if they will open with OpenOffice. If not, forget about them. Copy your damaged file to another file called Filename.zip. See if that will open with WinZip or 7zip. If it does, copy out content.xml; this will contain your data, but you will have to edit it heavily to get it reformated to your desire. If you are not computer savvy, get someone who is to help you.
Why did this happen? Were you working to a USB stick? If so, you may not have observed the correct procedure to remove a USB device. If you were working to the hard disk, you may have closed down the computer too quickly, before the disk buffers flushed, and the file may be only partially written.
--
Rory O'Farrell <of...@iol.ie>