does not open existing word docs

[harry Shaffer <ha...@verizon.net>]

Re: does not open existing word docs

[Rory O'Farrell <of...@iol.ie>]

On Sun, 06 Sep 2015 12:56:03 -0400
"harry Shaffer" <ha...@verizon.net> wrote:

>  

You should only have downloaded from 
www.openoffice.org/download.
If you have downloaded from any other site, the download may be compromised by addition of unwanted toolbars and often nastier things such as Trojans.  In that case you should remove the existing OpenOffice and run indepth antivirus and malware scans with latest definition files.  Then instal a fresh download only from the above URL which will take you to SourceForge sites where the files are kept  Your selected download will start in about five seconds.  Do not click on any other link.

The integrity of the download file (pre-installation) can be checked by the methods described in
http://www.openoffice.org/download/checksums.html
If the file passes this test it is as it left the code factory with nothing added.

If all the above is in  order you should start by deleting or renaming your OpenOffice user profile. If you are using Windows do this by:
Close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter. Rename the "user" folder. Start OpenOffice.

Details of the OpenOffice user profile for other operating systems are given in
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

-- 
Rory O'Farrell <of...@iol.ie>

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