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Posted to issues@guacamole.apache.org by "davidson hutton (Jira)" <ji...@apache.org> on 2020/01/30 14:42:00 UTC

[jira] [Commented] (GUACAMOLE-810) Ipad screen jumps upwards while user focuses on Text Input.

    [ https://issues.apache.org/jira/browse/GUACAMOLE-810?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17026727#comment-17026727 ] 

davidson hutton commented on GUACAMOLE-810:
-------------------------------------------

I have exactly the same issue on my IPAD Air IOS 12.4.4 using Chrome or Safari.

I have exactly the same issue on my IPHONE 6S Plus IOS 12.4.4 using Chrome or Safari.

Once visible, the soft keyboard cannot be hidden  or removed.

As the keyboard takes up half the screen, this renders the IPAD or IPHONE completely useless as a remote desktop client.

This is not a minor inconvenience, but rather a major bug which needs to be fixed.

> Ipad screen jumps upwards while user focuses on Text Input.
> -----------------------------------------------------------
>
>                 Key: GUACAMOLE-810
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-810
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 1.0.0
>         Environment: Chrome Browser Version 72 on iPad 
> Safari Browser Version 12.1 on iPad
> iPad OS Software version : 12.3.1
> Model name : iPad Mini 4
>            Reporter: Amarjeet Singh
>            Priority: Minor
>         Attachments: jumping_screen_after _clicking_input_text.jpeg, original_screen.jpeg
>
>
> Steps to reproduce :-
> 1. User changes the input method to TEXT INPUT.
> 2. User clicks or focuses on the TEXT INPUT which  opens up the system keyboard of iPad.
> 3. Only *half of the RDP screen is visible* on iPad ( canvas screen jumps upwards). 
> 4. User *cannot scroll up to view the upper part* of the screen.
> 5. Once system keyboard opens up. It is always up on the screen. 
> 6. User cannot hide it by changing TEXT INPUT to none.
> I have attached the screenshot of original screen and jumping screen for the reference.



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