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Posted to server-user@james.apache.org by John Bester <jo...@softco.co.za> on 2022/01/05 17:14:12 UTC

Empty folders

I have a James 2 installation (Postgres) where a number of folders
just lost all their messages. The folders contain subfolders as well
as messages and for some reason after some time, the messages
in the top folder (subfolder of INBOX) just disappeared. A roundcube
mail client shows empty folders and Evolution mail client shows a
blue dot on all folders where the messages are missing. Is this a known
issue, and if so, is there a workaround to get the messages back?
Unfortunately backing up the Postgres database on a regular basis
is simply impractical because of the backup size.

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Re: Empty folders

Posted by Benoit TELLIER <bt...@apache.org>.
Hello John,

No, this do not looks like something known.

We would need more precise descriptions over what happens...

 - What James version are you running?
 - Do you have any ERROR log that could be correlated to the issue?
 - Maybe getting a look at the PG DB content?
 - If a sequence of IMAP commands and their arguments is known it could
help.

I encourage you filling a JIRA ticket:
https://issues.apache.org/jira/browse/JAMES

Best regards,

Benoit TELLIER

On 06/01/2022 00:14, John Bester wrote:
> I have a James 2 installation (Postgres) where a number of folders
> just lost all their messages. The folders contain subfolders as well
> as messages and for some reason after some time, the messages
> in the top folder (subfolder of INBOX) just disappeared. A roundcube
> mail client shows empty folders and Evolution mail client shows a
> blue dot on all folders where the messages are missing. Is this a known
> issue, and if so, is there a workaround to get the messages back?
> Unfortunately backing up the Postgres database on a regular basis
> is simply impractical because of the backup size.
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: server-user-unsubscribe@james.apache.org
> For additional commands, e-mail: server-user-help@james.apache.org
>
>

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