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Posted to issues@openoffice.apache.org by bu...@apache.org on 2014/04/09 15:34:30 UTC

[Issue 124637] New: Cannot uninstall/update my version of Open Office

https://issues.apache.org/ooo/show_bug.cgi?id=124637

          Issue ID: 124637
        Issue Type: DEFECT
           Summary: Cannot uninstall/update my version of Open Office
           Product: Installation
           Version: 4.0.0
          Hardware: PC
                OS: Windows, all
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: update notifications
          Assignee: issues@openoffice.apache.org
          Reporter: valkyriefairy@gmail.com

I have had this issue where i cannot update or uninstall my version of Open
Office for a while. I have tried every possible thing to remove it so I can re
install it but it always comes up with an error that it is currently open yet
when i check my task manage there are no Open Office processes running.

I am currently without Word Document software because of this and it would be
great if there is a fix.

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[Issue 124637] Cannot uninstall/update my version of Open Office

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124637

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #2 from Edwin Sharp <el...@apache.org> ---
No info from author.

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[Issue 124637] Cannot uninstall/update my version of Open Office

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=124637

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo
                 CC|                            |elish@apache.org

--- Comment #1 from Edwin Sharp <el...@apache.org> ---
What is your Windows version?
Do you have administrator rights?
Can you uninstall other programs?
Where did you download the installation file?

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