[jira] Assigned: (OFBIZ-2377) Exchange for a Different Item

["Vikas Mayur (JIRA)" <ji...@apache.org>]

     [ https://issues.apache.org/jira/browse/OFBIZ-2377?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Vikas Mayur reassigned OFBIZ-2377:
----------------------------------

    Assignee: Vikas Mayur

> Exchange for a Different Item
> -----------------------------
>
>                 Key: OFBIZ-2377
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-2377
>             Project: OFBiz
>          Issue Type: New Feature
>          Components: order
>    Affects Versions: SVN trunk
>            Reporter: Pranay Pandey
>            Assignee: Vikas Mayur
>             Fix For: SVN trunk
>
>         Attachments: OFBIZ-2377.patch
>
>
> *Business Scenario:*
> If Customer wants to exchange an item (return an item and order another item), Customer contacts CSR. CSR creates return for refund for the original item. CSR creates "exchange order" that links back to the original order and for the same customer, but otherwise is created like any normal sales order.
> *Implementation Notes:*
> * Facilitate user to create an exchange order after the creation of return for refund.
> * Link to create this order should be available on Return Items screen after the return is created. This link will initiate an order entry with the same  customer.
> * Both original and exchange order will be associated by OrderItemAssoc enity like we have for replacement order right now.
> * Add new OrderItemAssocType "EXCHANGE" to be entered with the association of both the orders.

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