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Posted to issues@openoffice.apache.org by bu...@apache.org on 2015/08/13 06:42:35 UTC

[Issue 126459] New: freezes when I try to click a hyperlink

https://bz.apache.org/ooo/show_bug.cgi?id=126459

          Issue ID: 126459
        Issue Type: DEFECT
           Summary: freezes when I try to click a hyperlink
           Product: Writer
           Version: 4.1.1
          Hardware: PC
                OS: Windows 8
            Status: UNCONFIRMED
          Severity: major
          Priority: P5
         Component: help
          Assignee: issues@openoffice.apache.org
          Reporter: kazokuhouou@yahoo.com

Created attachment 84870
  --> https://bz.apache.org/ooo/attachment.cgi?id=84870&action=edit
odt file with single hyperlink on it.

I try to use Ctrl-click to access a hyperlink and OpenOffice freezes.

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[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

--- Comment #3 from kazokuhouou <ka...@yahoo.com> ---
(In reply to oooforum from comment #2)
> When you click on hyperlinks in a document, AOO run your default browser.
> What kind of browser did you use?
> In other applications, if you click a link, does it open correctly?
> 
> Please report back the outcome of your testing, so this Issue may be closed
> or
> progressed as necessary - otherwise the issue may be Resolved as Invalid in
> the
> future.

I use Chrome as my primary browser. I've tried other applications (Wordpad,
Sticky Notes) as well but they do not open either. However, those applications
do not freeze when I click. Are you thinking it might be an issue with Chrome
instead?

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[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

oooforum <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |NOT_AN_ISSUE
           Severity|major                       |trivial

--- Comment #2 from oooforum <oo...@free.fr> ---
When you click on hyperlinks in a document, AOO run your default browser.
What kind of browser did you use?
In other applications, if you click a link, does it open correctly?

Please report back the outcome of your testing, so this Issue may be closed or
progressed as necessary - otherwise the issue may be Resolved as Invalid in the
future.

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You are receiving this mail because:
You are the assignee for the issue.

[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

Kay <ks...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |kschenk@apache.org
   Target Milestone|---                         |None
             Status|RESOLVED                    |CLOSED

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[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

kazokuhouou <ka...@yahoo.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|NOT_AN_ISSUE                |FIXED

--- Comment #5 from kazokuhouou <ka...@yahoo.com> ---
That seems to have helped. Thank you. I will consider this resolved.

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[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
(In reply to kazokuhouou from comment #3)
> (In reply to oooforum from comment #2)
> > When you click on hyperlinks in a document, AOO run your default browser.
> > What kind of browser did you use?
> > In other applications, if you click a link, does it open correctly?
> > 
> > Please report back the outcome of your testing, so this Issue may be closed
> > or
> > progressed as necessary - otherwise the issue may be Resolved as Invalid in
> > the
> > future.
> 
> I use Chrome as my primary browser. I've tried other applications (Wordpad,
> Sticky Notes) as well but they do not open either. However, those
> applications do not freeze when I click. Are you thinking it might be an
> issue with Chrome instead?

It sounds more like an issue with Windows. You need to set Chrome as your
default browser in Windows. I have not used Windows 8 so I am not sure how it
is done there. I would search the help files for the method for Windows 8.

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[Issue 126459] freezes when I try to click a hyperlink

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126459

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |knmc@apache.org

--- Comment #1 from Keith N. McKenna <kn...@apache.org> ---
Cannot confirm with Windows 7. Downloaded the attached odt file' opened with
AOO 4.1.1, control-click the link and seamonkey opens the url and displays the
jpg file.

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