You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2020/11/26 20:43:54 UTC

[Issue 128415] New: Opening a .docx crashes on macOS 11.0.1 Big Sur

https://bz.apache.org/ooo/show_bug.cgi?id=128415

          Issue ID: 128415
        Issue Type: DEFECT
           Summary: Opening a .docx crashes on macOS 11.0.1 Big Sur
           Product: General
           Version: 4.1.8
          Hardware: Mac
                OS: macOS 11.0
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: mjd535@gmail.com
  Target Milestone: ---

Created attachment 86988
  --> https://bz.apache.org/ooo/attachment.cgi?id=86988&action=edit
This test file crashes AOO

Hi,

After upgrade from Catalina to macOS Big Sur users on french forum
(https://forum.openoffice.org/fr/forum/viewtopic.php?f=3&t=63179) report that
the .docx documents (but also .xlsx) cannot be opened with OpenOffice 4.1.8.

Whatever the opening process, OpenOffice crashes.

Fortunately, a workaround is possible using LibreOffice.

NOTA : It works only with .doc files.

I can't test by my own because my Mac is still running Catalina but this is
confirmed by a friend of mine who did it for me .

Tanks
Regards

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.1.9_release_blocker?      |4.1.9_release_blocker+

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #9 from tintin60 <mj...@gmail.com> ---
Hi guys,

I was able to get a .docx file

New French test version available here :
http://home.apache.org/~jim/AOO-builds/Dev/fr/Apache_OpenOffice-Dev_AOO419m1_MacOS_x86-64_install_fr.dmg

Step 1 : I installed it > _AOO-Developer-Build.app (By the way, it is always 
necessary to surpass the Gatekeeper).

NB : As usually in that case, the installation creates a special profile called
AOO-Developer-Build.

This .docx file opened normally with this special profile.

Step 2 : I transferred the content of my usual profile into the special profile
and restarted AOO-Developer-Build.app.

The .docx file opened normally.

For me it is OK.

Congratulations for the speed and thanks to the developers.

Best regards

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needhelp
                 CC|                            |knmc@apache.org

--- Comment #5 from Keith N. McKenna <kn...@apache.org> ---
Cannot confirm with the following:
System Configuration:
Processor: Intel  Pentium CPU 4450U @2.10GHz
Installed Memory: 8.00 GB
System Type 64-bit Operating System X64-based processor
Operating System: Windows 10 Version 2004 (OS Build 19041.630)

Apache Open Office
AOO418m3(Build:9803)  -  Rev. 18848f57b6 2020-10-29 16:56
Language: en_US
Additional Language Packs: None

Need a volunteer with a mac to try to confirm this.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #15 from tintin60 <mj...@gmail.com> ---
Hi,

I installed this version 4.1.9

https://dist.apache.org/repos/dist/dev/openoffice/4.1.9-RC1/

(with my usual profile).

No problem to open .docx documents.
Unfortunately I don't have any .xlsx or .pptx to test.

Sorry for the Dev's but thanks for your work.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Jim Jagielski <ji...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jim@apache.org

--- Comment #7 from Jim Jagielski <ji...@apache.org> ---
Backporting UNO fixes for macOS from AOO42X seems to address this issue. 4.1.9
is expected to close this.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|                            |4.1.9_release_blocker?

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |FIXED
             Status|CONFIRMED                   |RESOLVED

--- Comment #8 from Keith N. McKenna <kn...@apache.org> ---
Confirmed fixed by various users from the French Community

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

dle <di...@orange.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |didier_lamare@orange.fr

--- Comment #11 from dle <di...@orange.fr> ---
Hi,

I also confirm, that AOO419 corrects the issue on docx. Tests carried out only
on this type of documents.
Congradulations

Regards

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #14 from Matthias Seidel <ms...@apache.org> ---
Thanks,

But what about OOXML documents like xlsx, pptx and so on?

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Opening a .docx crashes on  |Opening a .docx crash on
                   |macOS 11.0.1 Big Sur        |macOS 11.0.1 Big Sur

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #13 from tintin60 <mj...@gmail.com> ---
Hi,

AOO-Developer-Build.app : no malfunction with .odt, .ods, .odp, .odg and odb
files on my Mac (Product Version: 11.1  Build Version: 20C69)

No change about Issue 127646 Test version Base crashes with macro autoexec

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crash on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #12 from Matthias Seidel <ms...@apache.org> ---
Did anyone test documents other than docx?

I understood that the crash occurred with all OOXML?

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #10 from tintin60 <mj...@gmail.com> ---
Of course, you have understood my MacBook Pro is now running macOS 11.1 Big Sur

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |Kai-Mikael.Jaa-Aro@telia.co
                   |                            |m

--- Comment #4 from Keith N. McKenna <kn...@apache.org> ---
*** Issue 128418 has been marked as a duplicate of this issue. ***

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #2 from Matthias Seidel <ms...@apache.org> ---
(In reply to tintin60 from comment #1)
> Created attachment 86989 [details]
> crash report

Would it be possible to copy the text from the crash report into a text file?

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|---                         |4.1.9

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

Matthias Seidel <ms...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mseidel@apache.org

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |CONFIRMED

--- Comment #6 from oooforum (fr) <oo...@free.fr> ---
Confirmed on french forum that Big Sur is only concerned by this bug.

Confirmed too that 4.2.0-dev has no problem.

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #1 from tintin60 <mj...@gmail.com> ---
Created attachment 86989
  --> https://bz.apache.org/ooo/attachment.cgi?id=86989&action=edit
crash report

-- 
You are receiving this mail because:
You are the assignee for the issue.

[Issue 128415] Opening a .docx crashes on macOS 11.0.1 Big Sur

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128415

--- Comment #3 from tintin60 <mj...@gmail.com> ---
Created attachment 86990
  --> https://bz.apache.org/ooo/attachment.cgi?id=86990&action=edit
crash report

-- 
You are receiving this mail because:
You are the assignee for the issue.