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Posted to issues@openoffice.apache.org by bu...@apache.org on 2019/01/12 15:00:09 UTC

[Issue 128005] New: chart symbol change consistently causes file destruct

https://bz.apache.org/ooo/show_bug.cgi?id=128005

          Issue ID: 128005
        Issue Type: DEFECT
           Summary: chart symbol change consistently causes file destruct
           Product: Calc
           Version: 4.1.6
          Hardware: Mac
                OS: macOS 10.13
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: save-export
          Assignee: issues@openoffice.apache.org
          Reporter: lascommers@gmail.com
  Target Milestone: ---

Created attachment 86610
  --> https://bz.apache.org/ooo/attachment.cgi?id=86610&action=edit
destruct snapshot

Create a chart with three lines and points.
Change the line symbols
On the third change, the menus may disappear; trying to save the file returns
that the file does not exist. General input/output error. 
OpenOffice chokes up and may crash.
File DOES NOT exist.
Not recoverable.

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

--- Comment #4 from lascommers@gmail.com ---
Created attachment 86613
  --> https://bz.apache.org/ooo/attachment.cgi?id=86613&action=edit
symbol change method

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Critical                    |Normal
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #8 from Marcus <ma...@apache.org> ---
Clsoing due to comment #7

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

lascommers@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |lascommers@gmail.com

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

Peter <pe...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |petko@apache.org

--- Comment #1 from Peter <pe...@apache.org> ---
I do not run into this on Linux.
Have you tried to save the document before creating the chart?

How did you select the symbols?
I did try the following way:
1. click on the chart, the chart is selected (not the legend or the complete
box.)
2. righclick on the line i want to modify
3. Format Data series
4. select Icon
5. gallery -> select Icon
6. repeat steps 1-4
7. symbol -> select Icon

How did you tried it? - I will try again on my old mac.

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

Keith N. McKenna <kn...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needhelp
                 CC|                            |knmc@apache.org

--- Comment #5 from Keith N. McKenna <kn...@apache.org> ---
I cannot confirm this either with the following configuration:

Intel (R) Pentium(R) CPU 4405U @2.10GHz, 2112MHz, 2(Core(s) 4 Logical
Processors
Total Physical Memory 8.00 GB
Operating System: Windows 10 Home OS Build 10.0.17134.407 Version 1803
Apache Open Office:
AOO416m1(Build:9790)  -  Rev. 1844436
Additional Language Packs: None

It would appear that this is possibly a macOS problem only. Could a volunteer
with macOS try to verify this?

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

--- Comment #6 from lascommers@gmail.com ---
Has anyone else been able to confirm this? Is it Mac specific?

Thanks

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #7 from oooforum (fr) <oo...@free.fr> ---
The best way to confirm this crash is asking to other end-users on our forum[1]
or mailing list[2].

[1] https://forum.openoffice.org
[2] https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

--- Comment #3 from lascommers@gmail.com ---
Created attachment 86612
  --> https://bz.apache.org/ooo/attachment.cgi?id=86612&action=edit
screenshot of Testdocument failure

I downloaded your file "Testdocument crash on Chart" and it also failed on save
after the third line symbol change.

Rather than using  the gallery menu, I use "Symbols" just below it.

Yes, I can save the file before doing the symbol change and it will reliably
hangup and obliterate the file after the third change.

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[Issue 128005] chart symbol change consistently causes file destruct

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128005

--- Comment #2 from Peter <pe...@apache.org> ---
Created attachment 86611
  --> https://bz.apache.org/ooo/attachment.cgi?id=86611&action=edit
My experiment file.

My product for reference.

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