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Posted to users@cloudstack.apache.org by Tim Schultheiss <ts...@dynamicquest.com> on 2013/07/02 14:13:54 UTC

RE: Unable to register Templates or ISOs

I ran the SSVM check script, and found that the SSVM was not able to hit
port 8250 on the management server.  I found that the management network's
gateway was set for the local network, and the SSVM did not have a route to
the PPTP gateway. I set the gateway of the management server to the PPTP
gateway and deleted the SSVM.

I tried uploading a file and got a status stating that the storage was
timing out. I checked the two NFS servers, and found that the NFS service
had stopped on our second server. I started it and now everything is
running.

Thank you Geoff and Prasana for the help.

-----Original Message-----

From: Geoff Higginbottom [mailto:geoff.higginbottom@shapeblue.com] 
Sent: Saturday, June 29, 2013 7:56 AM
To: <us...@cloudstack.apache.org>; Tim Schultheiss
Subject: Re: Unable to register Templates or ISOs

Are you using the Storage Network and if so have you assigned a VLAN?

It's possible that the storage VLAN is not configured correctly on the
switches in the new location.

Regards

Geoff Higginbottom
CTO / Cloud Architect

D: +44 20 3603 0542<tel:+442036030542> | S: +44 20 3603
0540<tel:+442036030540>| M: +447968161581<tel:+447968161581>

geoff.higginbottom@shapeblue.com<ma...@shapeblue.com>
|www.shapeblue.com | Twitter:@shapeblue<https://twitter.com/#!/shapeblue>

ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS


On 29 Jun 2013, at 04:32, "Tim Schultheiss"
<t_...@yahoo.com>> wrote:



Hi all,
I'm looking for help once again.

I have a zone with XenServer 6.1 hosts that were configured locally before
being disconnected and sent to a remote site and reconnected.
Now I cannot import anything to the secondary storage in this zone. I
checked the logs and saw that it said that my two secondary storage shares
have no storage hosts. I have restarted the SSVM, deleted both it and the
Console Proxy, and verified that they were remade.
I can create instances from any templates already imported.
The status of any template or ISO created is blank, and if I attempt to copy
one over from another zone, it fails as well.

If you can provide any insight, I'd be grateful.


Here's what the log says:
2013-06-28 14:21:45,987 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===START===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:46,225 WARN
[storage.download.DownloadMonitorImpl] (catalina-exec-23:null) There is no
secondary storage VM for secondary storage host
nfs://10.147.36.75/export/secondary
2013-06-28 14:21:46,325 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===END===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:50,298 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===START===  74.122.165.4 -- GET
command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:21:50,374 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===END===  74.122.165.4 -- GET
command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:22:00,453 DEBUG
[storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null) Zone 10
is ready to launch secondary storage VM
2013-06-28 14:22:01,218 DEBUG
[cloud.consoleproxy.ConsoleProxyManagerImpl] (consoleproxy-1:null) Zone 10
is ready to launch console proxy
2013-06-28 14:22:02,237 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,242 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:02,344 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,349 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:03,252 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) VmStatsCollector is running...
2013-06-28 14:22:03,295 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
26-927141969:
Forwarding null to 147455086999471
2013-06-28 14:22:04,256 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 26-927141969: Received:  { Ans: , MgmtId:
227165843378938, via: 26, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:04,282 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
27-1832978880: Forwarding null to 147455086999471
2013-06-28 14:22:05,365 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 27-1832978880: Received:  { Ans: , MgmtId:
227165843378938, via: 27, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:18,465 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) StorageCollector is running...
2013-06-28 14:22:18,476 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary
storage host nfs://10.147.36.75/export/secondary
2013-06-28 14:22:18,480 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary
storage host nfs://10.147.36.76/export/secondary
2013-06-28 14:22:18,501 DEBUG [agent.manager.ClusteredAgentAttache]
(StatsCollector-2:null) Seq 26-927141970: Forwarding null to 147455086999471

This email and any attachments to it may be confidential and are intended
solely for the use of the individual to whom it is addressed. Any views or
opinions expressed are solely those of the author and do not necessarily
represent those of Shape Blue Ltd or related companies. If you are not the
intended recipient of this email, you must neither take any action based
upon its contents, nor copy or show it to anyone. Please contact the sender
if you believe you have received this email in error. Shape Blue Ltd is a
company incorporated in England & Wales. ShapeBlue Services India LLP is
operated under license from Shape Blue Ltd. ShapeBlue is a registered
trademark.



RE: Unable to register Templates or ISOs

Posted by Geoff Higginbottom <ge...@shapeblue.com>.
Glad to hear you got it sorted, and thanks for sharing how, it really helps when we share what went wrong and how we fixed it.

Regards

Geoff Higginbottom

D: +44 20 3603 0542 | S: +44 20 3603 0540 | M: +447968161581

geoff.higginbottom@shapeblue.com


-----Original Message-----
From: Tim Schultheiss [mailto:tschultheiss@dynamicquest.com]
Sent: 02 July 2013 13:14
To: users@cloudstack.apache.org
Subject: RE: Unable to register Templates or ISOs

I ran the SSVM check script, and found that the SSVM was not able to hit port 8250 on the management server.  I found that the management network's gateway was set for the local network, and the SSVM did not have a route to the PPTP gateway. I set the gateway of the management server to the PPTP gateway and deleted the SSVM.

I tried uploading a file and got a status stating that the storage was timing out. I checked the two NFS servers, and found that the NFS service had stopped on our second server. I started it and now everything is running.

Thank you Geoff and Prasana for the help.

-----Original Message-----

From: Geoff Higginbottom [mailto:geoff.higginbottom@shapeblue.com]
Sent: Saturday, June 29, 2013 7:56 AM
To: <us...@cloudstack.apache.org>; Tim Schultheiss
Subject: Re: Unable to register Templates or ISOs

Are you using the Storage Network and if so have you assigned a VLAN?

It's possible that the storage VLAN is not configured correctly on the switches in the new location.

Regards

Geoff Higginbottom
CTO / Cloud Architect

D: +44 20 3603 0542<tel:+442036030542> | S: +44 20 3603 0540<tel:+442036030540>| M: +447968161581<tel:+447968161581>

geoff.higginbottom@shapeblue.com<ma...@shapeblue.com>
|www.shapeblue.com |
|Twitter:@shapeblue<https://twitter.com/#!/shapeblue>

ShapeBlue Ltd, 53 Chandos Place, Covent Garden, London, WC2N 4HS


On 29 Jun 2013, at 04:32, "Tim Schultheiss"
<t_...@yahoo.com>> wrote:



Hi all,
I'm looking for help once again.

I have a zone with XenServer 6.1 hosts that were configured locally before being disconnected and sent to a remote site and reconnected.
Now I cannot import anything to the secondary storage in this zone. I checked the logs and saw that it said that my two secondary storage shares have no storage hosts. I have restarted the SSVM, deleted both it and the Console Proxy, and verified that they were remade.
I can create instances from any templates already imported.
The status of any template or ISO created is blank, and if I attempt to copy one over from another zone, it fails as well.

If you can provide any insight, I'd be grateful.


Here's what the log says:
2013-06-28 14:21:45,987 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===START===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:46,225 WARN
[storage.download.DownloadMonitorImpl] (catalina-exec-23:null) There is no secondary storage VM for secondary storage host nfs://10.147.36.75/export/secondary
2013-06-28 14:21:46,325 DEBUG [cloud.api.ApiServlet]
(catalina-exec-23:null) ===END===  74.122.165.4 -- GET
command=registerIso&response=json&sessionkey=H4EadP%2Bc8GKR0Ym224FWLav13Tw%3
D&name=CentOS+6.4+Minimal&displayText=CentOS+6.4+Minimal&url=http%3A%2F%2Fmi
rrors.vpsnoc.com<http://2Fmirrors.vpsnoc.com>%2FCentOS%2F6%2Fisos%2Fx86_642F
CentOS-6.4-x86_64-minimal.iso&zoneid=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&is
extractable=false&bootable=true&osTypeId=63d22a42-d9a9-11e2-a93bb6bd483074cc
&ispublic=false&isfeatured=false&_=1372443705867
2013-06-28 14:21:50,298 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===START===  74.122.165.4 -- GET command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:21:50,374 DEBUG [cloud.api.ApiServlet]
(catalina-exec-14:null) ===END===  74.122.165.4 -- GET command=listIsos&isofilter=self&id=c15d09b3-3f0e-465d-b109-e3928773160a&zone
id=5f86ad9d-d8bc-4832-8fcb-838586f2ba5c&response=json&sessionkey=H4EadP%2Bc8
GKR0Ym224FWLav13Tw%3D&_=1372443710245
2013-06-28 14:22:00,453 DEBUG
[storage.secondary.SecondaryStorageManagerImpl] (secstorage-1:null) Zone 10 is ready to launch secondary storage VM
2013-06-28 14:22:01,218 DEBUG
[cloud.consoleproxy.ConsoleProxyManagerImpl] (consoleproxy-1:null) Zone 10 is ready to launch console proxy
2013-06-28 14:22:02,237 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,242 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:02,344 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 routers to update status.
2013-06-28 14:22:02,349 DEBUG
[network.router.VirtualNetworkApplianceManagerImpl]
(RouterStatusMonitor-1:null) Found 0 networks to update RvR status.
2013-06-28 14:22:03,252 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) VmStatsCollector is running...
2013-06-28 14:22:03,295 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
26-927141969:
Forwarding null to 147455086999471
2013-06-28 14:22:04,256 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 26-927141969: Received:  { Ans: , MgmtId:
227165843378938, via: 26, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:04,282 DEBUG
[agent.manager.ClusteredAgentAttache] (StatsCollector-2:null) Seq
27-1832978880: Forwarding null to 147455086999471
2013-06-28 14:22:05,365 DEBUG [agent.transport.Request]
(StatsCollector-2:null) Seq 27-1832978880: Received:  { Ans: , MgmtId:
227165843378938, via: 27, Ver: v1, Flags: 10, {GetVmStatsAnswer } }
2013-06-28 14:22:18,465 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) StorageCollector is running...
2013-06-28 14:22:18,476 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary storage host nfs://10.147.36.75/export/secondary
2013-06-28 14:22:18,480 DEBUG [cloud.server.StatsCollector]
(StatsCollector-2:null) There is no secondary storage VM for secondary storage host nfs://10.147.36.76/export/secondary
2013-06-28 14:22:18,501 DEBUG [agent.manager.ClusteredAgentAttache]
(StatsCollector-2:null) Seq 26-927141970: Forwarding null to 147455086999471

This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.



This email and any attachments to it may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Shape Blue Ltd or related companies. If you are not the intended recipient of this email, you must neither take any action based upon its contents, nor copy or show it to anyone. Please contact the sender if you believe you have received this email in error. Shape Blue Ltd is a company incorporated in England & Wales. ShapeBlue Services India LLP is operated under license from Shape Blue Ltd. ShapeBlue is a registered trademark.