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Posted to dev@netbeans.apache.org by Matthias Bläsing <mb...@doppel-helix.eu> on 2017/10/30 20:07:55 UTC
JIRA permission: Can't resolve issues
Hey,
I successfully assigned an issue to me, but I'm missing the option to
mark it resolved.
For reference - this is the issue:
https://issues.apache.org/jira/browse/NETBEANS-105
Please note: I do not ask for anyone to close this, I ask for someone
with the necessary permission to give me permission to resolve issues.
Thanks
Matthias
Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by Geertjan Wielenga <ge...@googlemail.com>.
Excellent.
Thanks John McDonnell for getting it to work.
Gj
On Thu, Nov 9, 2017 at 7:51 PM, Matthias Bläsing <mb...@doppel-helix.eu>
wrote:
> Hi John,
>
> Am Mittwoch, den 08.11.2017, 21:35 +0000 schrieb John McDonnell:
> >
> > Sorry for the delay, I did some digging this evening and it not just
> > the close permission needed in order to close a JIRA ticket...
> >
> > Please, can you give this a shot again?
> >
>
> thank you - it worked beautifully. I resolved NETBEANS-105
> successfully.
>
> Greetings
>
> Matthias
>
Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by Matthias Bläsing <mb...@doppel-helix.eu>.
Hi John,
Am Mittwoch, den 08.11.2017, 21:35 +0000 schrieb John McDonnell:
>
> Sorry for the delay, I did some digging this evening and it not just
> the close permission needed in order to close a JIRA ticket...
>
> Please, can you give this a shot again?
>
thank you - it worked beautifully. I resolved NETBEANS-105
successfully.
Greetings
Matthias
Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by John McDonnell <mc...@gmail.com>.
It seems to be working now, but if you have any issues log out and log
back in again.
Regards
John
On 9 November 2017 at 10:00, Eric Barboni <sk...@apache.org> wrote:
> Hi John,
>
> Its issue https://issues.apache.org/jira/browse/NETBEANS-127
>
> Regards
>
> Eric
> -----Message d'origine-----
> De : John McDonnell [mailto:mcdonnell.john@gmail.com]
> Envoyé : jeudi 9 novembre 2017 10:17
> À : dev@netbeans.incubator.apache.org
> Objet : Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
>
> Hi Eric,
>
> Which issue?
>
> So effectively what I did yesterday, was move the jira-users group into the committers group, since they have the 3 permissions I found JIRA needs for resolving a ticket:
> Close Issues
> Resolve Issues
> Transition Issues
>
> Previously all jira-users were in the contributors group which didn’t have access to the role ’Transition Issues’, which I suspected was the issue with Matthias’s ticket.
>
> Regards
>
> John
>
>
>> On 9 Nov 2017, at 09:09, Eric Barboni <sk...@apache.org> wrote:
>>
>> Hi,
>> I encounter the same issue, as not commiter I cannot resolve issue
>> assigned to me -----Message d'origine----- De : John McDonnell
>> [mailto:mcdonnell.john@gmail.com] Envoyé : mercredi 8 novembre 2017
>> 22:36 À : dev@netbeans.incubator.apache.org Objet : Re: [JIRA-admin]
>> Re: JIRA permission: Can't resolve issues
>>
>> Hi Matthias,
>>
>> Sorry for the delay, I did some digging this evening and it not just the close permission needed in order to close a JIRA ticket...
>>
>> Please, can you give this a shot again?
>>
>>
>> Regards
>>
>> John
>>
>> On 6 November 2017 at 19:05, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
>>> Hi all,
>>>
>>> this is a request for persons that can change jira permissions. I
>>> sill can't resolve issues that I did not file. Please enable
>>> committers to resolve issues for the whole netbeans project.
>>>
>>> Thank you
>>>
>>> Matthias
>>>
>>>
>>> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>>>> I think the difference there, is that you opened the ticket, so you
>>>> can close it.
>>>>
>>>> I'll take another look when I get home from work, if I cant solve it
>>>> maybe we ask a mentor as I'm probably missing something...
>>>>
>>>> John
>>>>
>>>> On 31 October 2017 at 11:35, Matthias Bläsing
>>>> <mblaesing@doppel-helix .eu> wrote:
>>>>> Hi John,
>>>>>
>>>>> Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>>>>>> That's strange, since your in the jira-users group, and when we
>>>>>> looked at the permissions for assigning tickets, we made sure that
>>>>>> the jira-users group was given the role of Contributor, and it
>>>>>> seems the JIRA permission for resolving/closing tickets includes
>>>>>> contributors.
>>>>>>
>>>>>> That's about the extent of my knowledge. If I have time tomorrow
>>>>>> I might take another look unless someone gets there before me...
>>>>>>
>>>>>> On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>>>>>> elix.eu> wrote:
>>>>>>>
>>>>>>> I successfully assigned an issue to me, but I'm missing the
>>>>>>> option to mark it resolved.
>>>>>>>
>>>>>>> For reference - this is the issue:
>>>>>>>
>>>>>>> https://issues.apache.org/jira/browse/NETBEANS-105
>>>>>
>>>>> thank you for looking into this. And maybe this can shed some light
>>>>> on this. I contrasted this with an issue I reported:
>>>>>
>>>>> https://issues.apache.org/jira/browse/NETBEANS-68
>>>>>
>>>>> There I can resolve the issue.
>>>>>
>>>>> HTH
>>>>>
>>>>> Matthias
>>>>
>>>>
>>>>
>>
>>
>>
>> --
>> John
>>
>
>
RE: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by Eric Barboni <sk...@apache.org>.
Hi John,
Its issue https://issues.apache.org/jira/browse/NETBEANS-127
Regards
Eric
-----Message d'origine-----
De : John McDonnell [mailto:mcdonnell.john@gmail.com]
Envoyé : jeudi 9 novembre 2017 10:17
À : dev@netbeans.incubator.apache.org
Objet : Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Hi Eric,
Which issue?
So effectively what I did yesterday, was move the jira-users group into the committers group, since they have the 3 permissions I found JIRA needs for resolving a ticket:
Close Issues
Resolve Issues
Transition Issues
Previously all jira-users were in the contributors group which didn’t have access to the role ’Transition Issues’, which I suspected was the issue with Matthias’s ticket.
Regards
John
> On 9 Nov 2017, at 09:09, Eric Barboni <sk...@apache.org> wrote:
>
> Hi,
> I encounter the same issue, as not commiter I cannot resolve issue
> assigned to me -----Message d'origine----- De : John McDonnell
> [mailto:mcdonnell.john@gmail.com] Envoyé : mercredi 8 novembre 2017
> 22:36 À : dev@netbeans.incubator.apache.org Objet : Re: [JIRA-admin]
> Re: JIRA permission: Can't resolve issues
>
> Hi Matthias,
>
> Sorry for the delay, I did some digging this evening and it not just the close permission needed in order to close a JIRA ticket...
>
> Please, can you give this a shot again?
>
>
> Regards
>
> John
>
> On 6 November 2017 at 19:05, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
>> Hi all,
>>
>> this is a request for persons that can change jira permissions. I
>> sill can't resolve issues that I did not file. Please enable
>> committers to resolve issues for the whole netbeans project.
>>
>> Thank you
>>
>> Matthias
>>
>>
>> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>>> I think the difference there, is that you opened the ticket, so you
>>> can close it.
>>>
>>> I'll take another look when I get home from work, if I cant solve it
>>> maybe we ask a mentor as I'm probably missing something...
>>>
>>> John
>>>
>>> On 31 October 2017 at 11:35, Matthias Bläsing
>>> <mblaesing@doppel-helix .eu> wrote:
>>>> Hi John,
>>>>
>>>> Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>>>>> That's strange, since your in the jira-users group, and when we
>>>>> looked at the permissions for assigning tickets, we made sure that
>>>>> the jira-users group was given the role of Contributor, and it
>>>>> seems the JIRA permission for resolving/closing tickets includes
>>>>> contributors.
>>>>>
>>>>> That's about the extent of my knowledge. If I have time tomorrow
>>>>> I might take another look unless someone gets there before me...
>>>>>
>>>>> On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>>>>> elix.eu> wrote:
>>>>>>
>>>>>> I successfully assigned an issue to me, but I'm missing the
>>>>>> option to mark it resolved.
>>>>>>
>>>>>> For reference - this is the issue:
>>>>>>
>>>>>> https://issues.apache.org/jira/browse/NETBEANS-105
>>>>
>>>> thank you for looking into this. And maybe this can shed some light
>>>> on this. I contrasted this with an issue I reported:
>>>>
>>>> https://issues.apache.org/jira/browse/NETBEANS-68
>>>>
>>>> There I can resolve the issue.
>>>>
>>>> HTH
>>>>
>>>> Matthias
>>>
>>>
>>>
>
>
>
> --
> John
>
Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by John McDonnell <mc...@gmail.com>.
Hi Eric,
Which issue?
So effectively what I did yesterday, was move the jira-users group into the committers group, since they have the 3 permissions I found JIRA needs for resolving a ticket:
Close Issues
Resolve Issues
Transition Issues
Previously all jira-users were in the contributors group which didn’t have access to the role ’Transition Issues’, which I suspected was the issue with Matthias’s ticket.
Regards
John
> On 9 Nov 2017, at 09:09, Eric Barboni <sk...@apache.org> wrote:
>
> Hi,
> I encounter the same issue, as not commiter I cannot resolve issue assigned to me
> -----Message d'origine-----
> De : John McDonnell [mailto:mcdonnell.john@gmail.com]
> Envoyé : mercredi 8 novembre 2017 22:36
> À : dev@netbeans.incubator.apache.org
> Objet : Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
>
> Hi Matthias,
>
> Sorry for the delay, I did some digging this evening and it not just the close permission needed in order to close a JIRA ticket...
>
> Please, can you give this a shot again?
>
>
> Regards
>
> John
>
> On 6 November 2017 at 19:05, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
>> Hi all,
>>
>> this is a request for persons that can change jira permissions. I sill
>> can't resolve issues that I did not file. Please enable committers to
>> resolve issues for the whole netbeans project.
>>
>> Thank you
>>
>> Matthias
>>
>>
>> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>>> I think the difference there, is that you opened the ticket, so you
>>> can close it.
>>>
>>> I'll take another look when I get home from work, if I cant solve it
>>> maybe we ask a mentor as I'm probably missing something...
>>>
>>> John
>>>
>>> On 31 October 2017 at 11:35, Matthias Bläsing <mblaesing@doppel-helix
>>> .eu> wrote:
>>>> Hi John,
>>>>
>>>> Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>>>>> That's strange, since your in the jira-users group, and when we
>>>>> looked at the permissions for assigning tickets, we made sure
>>>>> that the jira-users group was given the role of Contributor, and
>>>>> it seems the JIRA permission for resolving/closing tickets
>>>>> includes contributors.
>>>>>
>>>>> That's about the extent of my knowledge. If I have time tomorrow
>>>>> I might take another look unless someone gets there before me...
>>>>>
>>>>> On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>>>>> elix.eu> wrote:
>>>>>>
>>>>>> I successfully assigned an issue to me, but I'm missing the
>>>>>> option to mark it resolved.
>>>>>>
>>>>>> For reference - this is the issue:
>>>>>>
>>>>>> https://issues.apache.org/jira/browse/NETBEANS-105
>>>>
>>>> thank you for looking into this. And maybe this can shed some light
>>>> on this. I contrasted this with an issue I reported:
>>>>
>>>> https://issues.apache.org/jira/browse/NETBEANS-68
>>>>
>>>> There I can resolve the issue.
>>>>
>>>> HTH
>>>>
>>>> Matthias
>>>
>>>
>>>
>
>
>
> --
> John
>
RE: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by Eric Barboni <sk...@apache.org>.
Hi,
I encounter the same issue, as not commiter I cannot resolve issue assigned to me
-----Message d'origine-----
De : John McDonnell [mailto:mcdonnell.john@gmail.com]
Envoyé : mercredi 8 novembre 2017 22:36
À : dev@netbeans.incubator.apache.org
Objet : Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Hi Matthias,
Sorry for the delay, I did some digging this evening and it not just the close permission needed in order to close a JIRA ticket...
Please, can you give this a shot again?
Regards
John
On 6 November 2017 at 19:05, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
> Hi all,
>
> this is a request for persons that can change jira permissions. I sill
> can't resolve issues that I did not file. Please enable committers to
> resolve issues for the whole netbeans project.
>
> Thank you
>
> Matthias
>
>
> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>> I think the difference there, is that you opened the ticket, so you
>> can close it.
>>
>> I'll take another look when I get home from work, if I cant solve it
>> maybe we ask a mentor as I'm probably missing something...
>>
>> John
>>
>> On 31 October 2017 at 11:35, Matthias Bläsing <mblaesing@doppel-helix
>> .eu> wrote:
>> > Hi John,
>> >
>> > Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>> > > That's strange, since your in the jira-users group, and when we
>> > > looked at the permissions for assigning tickets, we made sure
>> > > that the jira-users group was given the role of Contributor, and
>> > > it seems the JIRA permission for resolving/closing tickets
>> > > includes contributors.
>> > >
>> > > That's about the extent of my knowledge. If I have time tomorrow
>> > > I might take another look unless someone gets there before me...
>> > >
>> > > On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>> > > elix.eu> wrote:
>> > > >
>> > > > I successfully assigned an issue to me, but I'm missing the
>> > > > option to mark it resolved.
>> > > >
>> > > > For reference - this is the issue:
>> > > >
>> > > > https://issues.apache.org/jira/browse/NETBEANS-105
>> >
>> > thank you for looking into this. And maybe this can shed some light
>> > on this. I contrasted this with an issue I reported:
>> >
>> > https://issues.apache.org/jira/browse/NETBEANS-68
>> >
>> > There I can resolve the issue.
>> >
>> > HTH
>> >
>> > Matthias
>>
>>
>>
--
John
Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by John McDonnell <mc...@gmail.com>.
Hi Matthias,
Sorry for the delay, I did some digging this evening and it not just
the close permission needed in order to close a JIRA ticket...
Please, can you give this a shot again?
Regards
John
On 6 November 2017 at 19:05, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
> Hi all,
>
> this is a request for persons that can change jira permissions. I sill
> can't resolve issues that I did not file. Please enable committers to
> resolve issues for the whole netbeans project.
>
> Thank you
>
> Matthias
>
>
> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>> I think the difference there, is that you opened the ticket, so you
>> can close it.
>>
>> I'll take another look when I get home from work, if I cant solve it
>> maybe we ask a mentor as I'm probably missing something...
>>
>> John
>>
>> On 31 October 2017 at 11:35, Matthias Bläsing <mblaesing@doppel-helix
>> .eu> wrote:
>> > Hi John,
>> >
>> > Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>> > > That's strange, since your in the jira-users group, and when we
>> > > looked at the permissions for assigning tickets, we made sure
>> > > that the
>> > > jira-users group was given the role of Contributor, and it seems
>> > > the
>> > > JIRA permission for resolving/closing tickets includes
>> > > contributors.
>> > >
>> > > That's about the extent of my knowledge. If I have time tomorrow
>> > > I
>> > > might take another look unless someone gets there before me...
>> > >
>> > > On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>> > > elix.eu> wrote:
>> > > >
>> > > > I successfully assigned an issue to me, but I'm missing the
>> > > > option
>> > > > to mark it resolved.
>> > > >
>> > > > For reference - this is the issue:
>> > > >
>> > > > https://issues.apache.org/jira/browse/NETBEANS-105
>> >
>> > thank you for looking into this. And maybe this can shed some light
>> > on
>> > this. I contrasted this with an issue I reported:
>> >
>> > https://issues.apache.org/jira/browse/NETBEANS-68
>> >
>> > There I can resolve the issue.
>> >
>> > HTH
>> >
>> > Matthias
>>
>>
>>
--
John
[JIRA-admin] Re: JIRA permission: Can't resolve issues
Posted by Matthias Bläsing <mb...@doppel-helix.eu>.
Hi all,
this is a request for persons that can change jira permissions. I sill
can't resolve issues that I did not file. Please enable committers to
resolve issues for the whole netbeans project.
Thank you
Matthias
Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
> I think the difference there, is that you opened the ticket, so you
> can close it.
>
> I'll take another look when I get home from work, if I cant solve it
> maybe we ask a mentor as I'm probably missing something...
>
> John
>
> On 31 October 2017 at 11:35, Matthias Bläsing <mblaesing@doppel-helix
> .eu> wrote:
> > Hi John,
> >
> > Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
> > > That's strange, since your in the jira-users group, and when we
> > > looked at the permissions for assigning tickets, we made sure
> > > that the
> > > jira-users group was given the role of Contributor, and it seems
> > > the
> > > JIRA permission for resolving/closing tickets includes
> > > contributors.
> > >
> > > That's about the extent of my knowledge. If I have time tomorrow
> > > I
> > > might take another look unless someone gets there before me...
> > >
> > > On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
> > > elix.eu> wrote:
> > > >
> > > > I successfully assigned an issue to me, but I'm missing the
> > > > option
> > > > to mark it resolved.
> > > >
> > > > For reference - this is the issue:
> > > >
> > > > https://issues.apache.org/jira/browse/NETBEANS-105
> >
> > thank you for looking into this. And maybe this can shed some light
> > on
> > this. I contrasted this with an issue I reported:
> >
> > https://issues.apache.org/jira/browse/NETBEANS-68
> >
> > There I can resolve the issue.
> >
> > HTH
> >
> > Matthias
>
>
>
Re: JIRA permission: Can't resolve issues
Posted by John McDonnell <mc...@gmail.com>.
I think the difference there, is that you opened the ticket, so you
can close it.
I'll take another look when I get home from work, if I cant solve it
maybe we ask a mentor as I'm probably missing something...
John
On 31 October 2017 at 11:35, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
> Hi John,
>
> Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>> That's strange, since your in the jira-users group, and when we
>> looked at the permissions for assigning tickets, we made sure that the
>> jira-users group was given the role of Contributor, and it seems the
>> JIRA permission for resolving/closing tickets includes contributors.
>>
>> That's about the extent of my knowledge. If I have time tomorrow I
>> might take another look unless someone gets there before me...
>>
>> On 30 October 2017 at 20:07, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
>> >
>> > I successfully assigned an issue to me, but I'm missing the option
>> > to mark it resolved.
>> >
>> > For reference - this is the issue:
>> >
>> > https://issues.apache.org/jira/browse/NETBEANS-105
>
> thank you for looking into this. And maybe this can shed some light on
> this. I contrasted this with an issue I reported:
>
> https://issues.apache.org/jira/browse/NETBEANS-68
>
> There I can resolve the issue.
>
> HTH
>
> Matthias
--
John
Re: JIRA permission: Can't resolve issues
Posted by Matthias Bläsing <mb...@doppel-helix.eu>.
Hi John,
Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
> That's strange, since your in the jira-users group, and when we
> looked at the permissions for assigning tickets, we made sure that the
> jira-users group was given the role of Contributor, and it seems the
> JIRA permission for resolving/closing tickets includes contributors.
>
> That's about the extent of my knowledge. If I have time tomorrow I
> might take another look unless someone gets there before me...
>
> On 30 October 2017 at 20:07, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
> >
> > I successfully assigned an issue to me, but I'm missing the option
> > to mark it resolved.
> >
> > For reference - this is the issue:
> >
> > https://issues.apache.org/jira/browse/NETBEANS-105
thank you for looking into this. And maybe this can shed some light on
this. I contrasted this with an issue I reported:
https://issues.apache.org/jira/browse/NETBEANS-68
There I can resolve the issue.
HTH
Matthias
Re: JIRA permission: Can't resolve issues
Posted by John McDonnell <mc...@gmail.com>.
Hi Matthias,
That's strange, since your in the jira-users group, and when we looked
at the permissions for assigning tickets, we made sure that the
jira-users group was given the role of Contributor, and it seems the
JIRA permission for resolving/closing tickets includes contributors.
That's about the extent of my knowledge. If I have time tomorrow I
might take another look unless someone gets there before me...
Regards
John
On 30 October 2017 at 20:07, Matthias Bläsing <mb...@doppel-helix.eu> wrote:
> Hey,
>
> I successfully assigned an issue to me, but I'm missing the option to
> mark it resolved.
>
> For reference - this is the issue:
>
> https://issues.apache.org/jira/browse/NETBEANS-105
>
> Please note: I do not ask for anyone to close this, I ask for someone
> with the necessary permission to give me permission to resolve issues.
>
> Thanks
>
> Matthias
--
John