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Posted to dev@openoffice.apache.org by "Keith N. McKenna" <ke...@comcast.net> on 2013/07/15 21:21:38 UTC

[Discuss}{Release Notes 4.0.0]

Given the negative press we have received in some quarters about having 
dropped language translations, would it make sense to add a notice in 
the Release Notes for 4.0.0 about languages that were available for 
3.4.x but not available for 4.0.0.

My personal feeling is that it would be good since it would give us a 
place to direct user with support questions to for a definitive 
statement, but I also recognize how controversial this topic can be.

Regards
Keith


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Re: [Discuss}{Release Notes 4.0.0]

Posted by Kay Schenk <ka...@gmail.com>.
On Mon, Jul 15, 2013 at 5:57 PM, Rob Weir <ro...@apache.org> wrote:

> On Mon, Jul 15, 2013 at 6:35 PM, Keith N. McKenna
> <ke...@comcast.net> wrote:
> > Rob Weir wrote:
> >>
> >> On Mon, Jul 15, 2013 at 3:21 PM, Keith N. McKenna
> >> <ke...@comcast.net> wrote:
> >>>
> >>> Given the negative press we have received in some quarters about having
> >>> dropped language translations, would it make sense to add a notice in
> the
> >>> Release Notes for 4.0.0 about languages that were available for 3.4.x
> but
> >>> not available for 4.0.0.
> >>>
> >>
> >> Negative press? Do you have a link?
> >
> >
> > Was remembering a conversation from this list awhile back, mostly
> rumblings
> > from the blogs.  Unfortunately a quick search of the archive wasn't able
> to
> > uncover anything. May be just my memory is getting faulty with age.
> >
> >>
> >> Remember, we didn't drop anything.  For example, we had released no
> >> translation of French 4.0 last week, because 4.0 was not done.   Now
> >> that 4.0 is done and the translation is done, we can release both.
> >> Does that mean we dropped French last week?  No it just means it was
> >> not ready to release yet.
> >
> >
> > Rob I know we didn't drop anything and most of our users will know it
> also;
> > however when we due a major release that does not include languages that
> > where there before it will be noticed and commented on. The purpose of
> this
> > post was not to rehash the minutia, but to solicit informed opinion as to
> > whether an preemptive entry in the languages section of the release notes
> > could help ward off some support requests and to give the people doing
> the
> > support a place to point concerned people to.
> >
>
> I think the important message for users is that languages can be added
> incrementally, as the translations complete.  They are not tied to the
> main release schedule in the same way other product features are.
>
> It will probably be annoying to some users to see a language appear in
> one release, then not be on the next release date, but then appear a
> month later, etc.  But this is a self-correcting issue.  The more
> users who are annoyed by this timing the more potential volunteers we
> have to correct it.   The trick is to advertise that we need
> volunteers on the NL page.  For example, we did this for Turkish and
> we now see a new volunteer introducing themselves on the L10N list
> every few days:
>
> http://www.openoffice.org/tr/
>
> Regards,
>
> -Rob
>

What is currently in the Release Notes about this looks OK to me -- not
over the top but succint. It's good that the link to the activity on Pootle
was included. It might help to tell folks that we only release with 100%
translation, but it's clearly visible what is lacking in the Pootle
information.


>
> >
> >>
> >> When the same conditions are met for other languages, we release them
> >> as well.  So we're not dropping anything.  We're merely releasing the
> >> translations that are done now rather than waiting longer for the ones
> >> that are still in progress.
> >>
> >> We did the exact same thing before with AOO 3.4.1.
> >>
> >>> My personal feeling is that it would be good since it would give us a
> >>> place
> >>> to direct user with support questions to for a definitive statement,
> but
> >>> I
> >>> also recognize how controversial this topic can be.
> >>>
> >>
> >> I added a statement to the release notes explaining that more
> >> translations are coming and telling how interested parties can
> >> volunteer to help.  Is that good enough?
> >>
> >
> > Whether it is good enough is not for me to decide but it does accomplish
> the
> > intent of the initial question.
> >
> > Keith
> >
> >> -Rob
> >>
> >>
> >>> Regards
> >>> Keith
> >>>
> >>>
> >>> ---------------------------------------------------------------------
> >>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> >>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>
> >
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> > For additional commands, e-mail: dev-help@openoffice.apache.org
> >
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>
>


-- 
-------------------------------------------------------------------------------------------------
MzK

Success is falling nine times and getting up ten."
                             -- Jon Bon Jovi

Re: [Discuss}{Release Notes 4.0.0]

Posted by Rob Weir <ro...@apache.org>.
On Mon, Jul 15, 2013 at 6:35 PM, Keith N. McKenna
<ke...@comcast.net> wrote:
> Rob Weir wrote:
>>
>> On Mon, Jul 15, 2013 at 3:21 PM, Keith N. McKenna
>> <ke...@comcast.net> wrote:
>>>
>>> Given the negative press we have received in some quarters about having
>>> dropped language translations, would it make sense to add a notice in the
>>> Release Notes for 4.0.0 about languages that were available for 3.4.x but
>>> not available for 4.0.0.
>>>
>>
>> Negative press? Do you have a link?
>
>
> Was remembering a conversation from this list awhile back, mostly rumblings
> from the blogs.  Unfortunately a quick search of the archive wasn't able to
> uncover anything. May be just my memory is getting faulty with age.
>
>>
>> Remember, we didn't drop anything.  For example, we had released no
>> translation of French 4.0 last week, because 4.0 was not done.   Now
>> that 4.0 is done and the translation is done, we can release both.
>> Does that mean we dropped French last week?  No it just means it was
>> not ready to release yet.
>
>
> Rob I know we didn't drop anything and most of our users will know it also;
> however when we due a major release that does not include languages that
> where there before it will be noticed and commented on. The purpose of this
> post was not to rehash the minutia, but to solicit informed opinion as to
> whether an preemptive entry in the languages section of the release notes
> could help ward off some support requests and to give the people doing the
> support a place to point concerned people to.
>

I think the important message for users is that languages can be added
incrementally, as the translations complete.  They are not tied to the
main release schedule in the same way other product features are.

It will probably be annoying to some users to see a language appear in
one release, then not be on the next release date, but then appear a
month later, etc.  But this is a self-correcting issue.  The more
users who are annoyed by this timing the more potential volunteers we
have to correct it.   The trick is to advertise that we need
volunteers on the NL page.  For example, we did this for Turkish and
we now see a new volunteer introducing themselves on the L10N list
every few days:

http://www.openoffice.org/tr/

Regards,

-Rob

>
>>
>> When the same conditions are met for other languages, we release them
>> as well.  So we're not dropping anything.  We're merely releasing the
>> translations that are done now rather than waiting longer for the ones
>> that are still in progress.
>>
>> We did the exact same thing before with AOO 3.4.1.
>>
>>> My personal feeling is that it would be good since it would give us a
>>> place
>>> to direct user with support questions to for a definitive statement, but
>>> I
>>> also recognize how controversial this topic can be.
>>>
>>
>> I added a statement to the release notes explaining that more
>> translations are coming and telling how interested parties can
>> volunteer to help.  Is that good enough?
>>
>
> Whether it is good enough is not for me to decide but it does accomplish the
> intent of the initial question.
>
> Keith
>
>> -Rob
>>
>>
>>> Regards
>>> Keith
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>>
>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

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Re: [Discuss}{Release Notes 4.0.0]

Posted by "Keith N. McKenna" <ke...@comcast.net>.
Rob Weir wrote:
> On Mon, Jul 15, 2013 at 3:21 PM, Keith N. McKenna
> <ke...@comcast.net> wrote:
>> Given the negative press we have received in some quarters about having
>> dropped language translations, would it make sense to add a notice in the
>> Release Notes for 4.0.0 about languages that were available for 3.4.x but
>> not available for 4.0.0.
>>
>
> Negative press? Do you have a link?

Was remembering a conversation from this list awhile back, mostly 
rumblings from the blogs.  Unfortunately a quick search of the archive 
wasn't able to uncover anything. May be just my memory is getting faulty 
with age.
>
> Remember, we didn't drop anything.  For example, we had released no
> translation of French 4.0 last week, because 4.0 was not done.   Now
> that 4.0 is done and the translation is done, we can release both.
> Does that mean we dropped French last week?  No it just means it was
> not ready to release yet.

Rob I know we didn't drop anything and most of our users will know it 
also; however when we due a major release that does not include 
languages that where there before it will be noticed and commented on. 
The purpose of this post was not to rehash the minutia, but to solicit 
informed opinion as to whether an preemptive entry in the languages 
section of the release notes could help ward off some support requests 
and to give the people doing the support a place to point concerned 
people to.

>
> When the same conditions are met for other languages, we release them
> as well.  So we're not dropping anything.  We're merely releasing the
> translations that are done now rather than waiting longer for the ones
> that are still in progress.
>
> We did the exact same thing before with AOO 3.4.1.
>
>> My personal feeling is that it would be good since it would give us a place
>> to direct user with support questions to for a definitive statement, but I
>> also recognize how controversial this topic can be.
>>
>
> I added a statement to the release notes explaining that more
> translations are coming and telling how interested parties can
> volunteer to help.  Is that good enough?
>

Whether it is good enough is not for me to decide but it does accomplish 
the intent of the initial question.

Keith
> -Rob
>
>
>> Regards
>> Keith
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
>> For additional commands, e-mail: dev-help@openoffice.apache.org
>>



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Re: [Discuss}{Release Notes 4.0.0]

Posted by Rob Weir <ro...@apache.org>.
On Mon, Jul 15, 2013 at 3:21 PM, Keith N. McKenna
<ke...@comcast.net> wrote:
> Given the negative press we have received in some quarters about having
> dropped language translations, would it make sense to add a notice in the
> Release Notes for 4.0.0 about languages that were available for 3.4.x but
> not available for 4.0.0.
>

Negative press? Do you have a link?

Remember, we didn't drop anything.  For example, we had released no
translation of French 4.0 last week, because 4.0 was not done.   Now
that 4.0 is done and the translation is done, we can release both.
Does that mean we dropped French last week?  No it just means it was
not ready to release yet.

When the same conditions are met for other languages, we release them
as well.  So we're not dropping anything.  We're merely releasing the
translations that are done now rather than waiting longer for the ones
that are still in progress.

We did the exact same thing before with AOO 3.4.1.

> My personal feeling is that it would be good since it would give us a place
> to direct user with support questions to for a definitive statement, but I
> also recognize how controversial this topic can be.
>

I added a statement to the release notes explaining that more
translations are coming and telling how interested parties can
volunteer to help.  Is that good enough?

-Rob


> Regards
> Keith
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: dev-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: dev-help@openoffice.apache.org
>

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