You are viewing a plain text version of this content. The canonical link for it is here.
Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/14 13:32:55 UTC
[Bug 120276] New: Crashes on first call after installation, and on
printing
https://issues.apache.org/ooo/show_bug.cgi?id=120276
Priority: P3
Bug ID: 120276
Assignee: ooo-issues@incubator.apache.org
Summary: Crashes on first call after installation, and on
printing
Severity: critical
Issue Type: DEFECT
Classification: Application
OS: Windows Vista
Reporter: aljsteiner@gmail.com
Hardware: PC
Status: UNCONFIRMED
Version: AOO 3.4.0
Component: code
Product: installation
Created attachment 78643
--> https://issues.apache.org/ooo/attachment.cgi?id=78643&action=edit
This is a typical document originally distributed as .doc, originally read in
OO3.3 and saved as odt
7/14/2012 This is the third time I have tried to install 3.4, this is a 386
system with 2 GB of memory. Vista Home
Each time it crashes similar to the description below.
I downloaded it again, and destroyed the previous unpack folder.
I killed the soffice.exe
I recycled the contents of
C:\Users\albert\AppData\Roaming\OpenOffice.org\3\user
I executed the install file I had downloaded.
It installed typical installation without problem.
I clicked on the OO3.4 icons to start OO, it crashed before it finished
loading.
I loaded the installation setup again and removed OO3.4
I recycled the contents of
C:\Users\albert\AppData\Roaming\OpenOffice.org\3\user again
I installed typical installation again.
Again I tried to start OO3.4 and it crashed.
I started it again and it came up ok asking for a file.
I opened the "middle ground.odt" file without problem
I selected print, then selected only page 3.
At OK it crashed again, and immediately started the recovery process. It
recovered ok.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
fanyuzhen@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
QA Contact|kschenk@apache.org |emiliano.lucetti@gmail.com
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
liupingtan <do...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
QA Contact|akva1270@gmail.com |psfobbe.qa@gmail.com
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
Rob Weir <ro...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
QA Contact| |akva1270@gmail.com
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
Kay <ks...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Resolution|--- |FIXED
--- Comment #3 from Kay <ks...@apache.org> ---
OK, I will close this out as "Resolved" and sorry about your earlier problems.
It was good of you to report specific scenarios to us.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
emiliano.lucetti@gmail.com changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |VERIFIED
Version|AOO 3.4.0 |AOO400-dev
--- Comment #4 from emiliano.lucetti@gmail.com ---
Verified installation and printing without crash of AOO400
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
--- Comment #1 from aljsteiner <al...@gmail.com> ---
Created attachment 78715
--> https://issues.apache.org/ooo/attachment.cgi?id=78715&action=edit
1 page writer document multiple columns
Most operations work ok on windows vista. Apparently, certain files cause a
crash after the printer window for an HP Deskjet 4260 has come up, and the ok
button is clicked.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
--- Comment #2 from aljsteiner <al...@gmail.com> ---
I finally uninstalled openOffice, and uninstalled data in "Program Files" and
"Program Data". I then re-installed the current version of OpenOffice and have
not had the problem any more.
--
You are receiving this mail because:
You are the assignee for the bug.
[Bug 120276] Crashes on first call after installation, and on
printing
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120276
liupingtan <do...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
QA Contact|psfobbe.qa@gmail.com |kschenk@apache.org
--
You are receiving this mail because:
You are the assignee for the bug.