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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/06/25 13:03:03 UTC
[Issue 127013] New: Application hang when editing the document
https://bz.apache.org/ooo/show_bug.cgi?id=127013
Issue ID: 127013
Issue Type: DEFECT
Summary: Application hang when editing the document
Product: Writer
Version: 4.1.2
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: Blocker
Priority: P5 (lowest)
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: thomas.81549@gmx.de
Created attachment 85589
--> https://bz.apache.org/ooo/attachment.cgi?id=85589&action=edit
File to reproduce the error.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
hanya <ha...@gmail.com> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |hanya.runo@gmail.com
--- Comment #4 from hanya <ha...@gmail.com> ---
I could be reproduced on Xubuntu 16.04.1 Linux 64bit.
The procedure in Comment 1 makes the application no responsible.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
--- Comment #8 from Jake <ja...@testpartners.co.uk> ---
Created attachment 85722
--> https://bz.apache.org/ooo/attachment.cgi?id=85722&action=edit
Screenshot for comment 6
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
Keith N. McKenna <kn...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Ever confirmed|0 |1
Latest|--- |4.1.3
Confirmation in| |
CC| |knmc@apache.org
Status|UNCONFIRMED |CONFIRMED
--- Comment #9 from Keith N. McKenna <kn...@apache.org> ---
Based on the numerous confirming reports and my own tests with Windows 7 and
AOO4.1.3 I am marking this one confirmed.
hhovanit, James, and Jake: If you have not already please consider working
through the QA orientation page at
http://openoffice.apache.org/orientation/intro-qa.html and joining the QA team.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
--- Comment #2 from Steffen <th...@gmx.de> ---
From my humble point of view the only "special" thing about the document is
that it contains LTR (German) and RTL (arabic) scripts and thus is a bidi text.
I had to insert a RTL orientation mark in order to get the right position and
orientation of some brackets.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
--- Comment #1 from Steffen <th...@gmx.de> ---
To reproduce the error:
1. Open the attached document.
2. In the middle of the second page there's a line of text in red.
3. Click on the beginning of the line.
4. Press <Return> (in order to enter a blank line).
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
Jake <ja...@testpartners.co.uk> changed:
What |Removed |Added
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CC| |jakub.harasny@testpartners.
| |co.uk
--- Comment #6 from Jake <ja...@testpartners.co.uk> ---
(Jakub Harasny 12/10/2016)
I was successfully able to replicate the issue and narrow it down, isolate.
Configuration:
Windows 10
Processor :AMD FX(tm)-8120 Eight-Core Processor, 3100 Mhz, 4 Core(s), 8 Logical
Processors
Installed Physical Memory (RAM) 8.00 GB
AMD Radeon HD 7800
Issue replicated on:
Open Office Writer 4.1.2
Open Office Writer 4.2 Beta
By following the steps in the initial report I was able to successfully
replicate this issue. I noticed that issue is related to the note/footnote in
that document. You might click return button in any place if it will change the
note position.
Original document contains two footnotes (one on page number 2 and one on page
number 3 ). The issue is related to the first footnote (page number 2).
There is a note next to the Arabic text: هَدَفٌ ج أَهْدَافٌ (Google translate: C
target goals) and explanation/footnote for it. As soon this Arabic text try to
cross its footnote so the text would jumps to the next page (e.g. by pressing
enter) writer hangs.
To make it more clear I deleted all other text from the original file and left
only this text and related footnote (odt file attached + screenshot). Please
follow below steps to replicate the issue
1. Download Footnote.odt file from the attachment
2. Open the file in Open Office Writer
3. Start pressing enter to move the text to the next rows
4. As soon Text try to jump to the next page Writer hangs
It seems that this issue is related only to this particular text/note. I tried
to replicate this issue using different text, notes (also with the second
Arabic footnote in the original document) but issue didn’t occur.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
--- Comment #7 from Jake <ja...@testpartners.co.uk> ---
Created attachment 85721
--> https://bz.apache.org/ooo/attachment.cgi?id=85721&action=edit
Attachment for comment 6
Attachment for comment 6
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
Allen James <Ad...@asu.edu> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |Adjames5@asu.edu
--- Comment #3 from Allen James <Ad...@asu.edu> ---
I have been able to replicate this problem by following the provided
instructions on a Windows 10 PC in the 4.1.2 build.
I have also been able to replicate the problem by pressing <enter> at the end
of the German text on the red line, and again by pressing <enter> midway
through the Arabic portion of the red line, and I was able to replicate the
problem on the line just under the red line, indicating that this problem is
not isolated to one line of the document.
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[Issue 127013] Application hang when editing the document
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127013
hhovanit@asu.edu changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |hhovanit@asu.edu
--- Comment #5 from hhovanit@asu.edu ---
I was successfully able to replicate the bug on Writer 4.1.2 on both of the
following systems:
Desktop
Windows 10 Pro Version 10.0.14393 Build 14393
3.9 GHz Intel Core i7
8 GB DDR3
GeForce GTX 980 Ti
MacBook Pro
Mac OSX El Capitan Version 10.11.6
2.7 GHz Intel Core i5
Memory 8 GB DDR3
Intel Iris Graphics 6100
I followed the same steps detailed by Steffen to produce the crash. The crash
can also be reproduced by pressing <enter> in other locations as well. So, it
does not appear to be confined to just the line in question. For example,
selecting the beginning of the text two lines below the red text and pressing
<enter> also causes a crash.
When the crash occurs all instances of Writer that are currently running are
affected (they hang as well). Neither OS that was tested seems to be able to
recover on its own. On Windows 10, for example, task manager must be entered
and then Writer must be manually ended.
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