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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/10/30 00:09:13 UTC

[Bug 121289] New: Crash of OO-Formula in click Printer Setup – Options

https://issues.apache.org/ooo/show_bug.cgi?id=121289

          Priority: P3
            Bug ID: 121289
          Assignee: ooo-issues@incubator.apache.org
           Summary: Crash of OO-Formula in click Printer Setup – Options
          Severity: major
        Issue Type: DEFECT
    Classification: Code
                OS: Windows, all
          Reporter: victor.sigal@gmail.com
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: ui
           Product: framework

In Formula click on menu :

 File - Printer Settings - Printer Setup – Options

Formula will crash with following 'Document Recovery' .  
Happening on any Windows. Not happening on MacOS.

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|anilmotupalle@gmail.com     |xavi_dandy@hotmail.com

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

hanya <ha...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |hanya.runo@gmail.com

--- Comment #13 from hanya <ha...@gmail.com> ---
When I debugged, crashed in SmPrintOptionsTabPage::Reset. 
To get SID_SAVE_ONLY_USED_SYMBOLS value from SfxItemSet failed.

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #11 from sevalav@gmail.com ---
A few days after I reported this bug, I tested AOO again. A few time I tried,
and nothing happened. But, After several times, when I opened a few documents,
somehow it crashed.
I tested Libre Office 4.0.4.2 and there I can not reproducing this problem. Is
there someone who looking bugs for LO? Maybe LO had the same problem. In that
case, it will be helpful to see how they find solution.

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[Issue 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |VERIFIED

--- Comment #19 from Oliver-Rainer Wittmann <or...@apache.org> ---
I can verify the fix on local build of branch AOO410, rev. 1582710 and on
buildbot build, rev. 1582709

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |regression

--- Comment #5 from Ariel Constenla-Haile <ar...@apache.org> ---
Regression from 3.4.1, at least on Linux

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #17 from Oliver-Rainer Wittmann <or...@apache.org> ---
my verification on Windows 7 reveals the following:
- the crash is fixed in recent developer snapshot (rev. 1566593) and on a build
bot installation (rev. 1571677)

@liuping:
Could you please check the revision of your installation instance?

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #2 from Victor Sigal <vi...@gmail.com> ---
Hi Javier

I did again, now in OO ver 4.0.0. 

1. Just first time start Formula (Open Office Math) .

2. In menu select File - Printer Settings. Appearing window "Printer Setup"

3. Click on button "Options". Crash will happen. 

Later I'll capture video and publish on YouTube.

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |margo.chere@gmail.com

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

hanya <ha...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
         Resolution|---                         |FIXED
   Target Milestone|---                         |4.1.0

--- Comment #15 from hanya <ha...@gmail.com> ---
Fixed on trunk.

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de

--- Comment #10 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
I can reproduce the crash with server installation 3.4.1 on WIN7 64Bit with a 
German and Norwegian UI.

Additional info:
----------------
a) Still Reproducible with  "AOO 4.0.0-Dev – English UI / German locale -
[AOO400m3(Build:9702)  -  Rev. 1511231  2013-08-08]" on German WIN7 Home
Premium (64bit)", own separate user profile.

b) But NOT Reproducible with  "AOO 4.0.0 – German UI / German locale 
[AOO400m3(Build:9702)  -  Rev. 1503704 2013-07-16 14:54:56 (Di, 16 Jul 2013)]"
on German German WIN7 Home Premium (64bit)", Common 4.0-dev User Profile. Ariel
observed the crash with that rev. (on Linux) 

c) NOT  Reproducible with  "AOO 4.1.0-Dev – English  UI / German locale -
[AOO410m1(Build:9750)  -  Rev. 1516435  2013-08-24]" on German WIN7 Home
Premium (64bit)", own separate user profile.

Strange! May be there are additional conditions to reproduce the crash?

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |issues@openoffice.apache.or
                   |                            |g
          Component|ui                          |ui
            Version|AOO 3.4.1                   |AOO 4.0.0
            Product|General                     |Math
         QA Contact|xavi_dandy@hotmail.com      |

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #12 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
(In reply to sevalav from comment #11)
> nothing happened. But, After several times, when I opened a few
> documents, somehow it crashed.

That meets with my latest experience, is not 100% reproducible.

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |needmoreinfo

--- Comment #1 from Javier Lopez <xa...@hotmail.com> ---
Could you more explain? I can't understand all.
If you can attach files or images.

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |CONFIRMED
             Latest|---                         |AOO 4.0.0
    Confirmation on|                            |
     Ever confirmed|0                           |1
                 OS|Windows, all                |All

--- Comment #3 from Ariel Constenla-Haile <ar...@apache.org> ---

Reproducible on Linux with 4.0.0

AOO400m3(Build:9702)  -  Rev. 1503704
2013-07-16 14:49:37 (Tue, 16 Jul 2013) - Linux x86_64

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
Note that I cannot reproduce it with

3.4.1
OOO340m0 9583 (Oracle 3.4.0 BETA)

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|needmoreinfo                |crash

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Ariel Constenla-Haile <ar...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Crash of OO-Formula in      |Printer Setup – Options
                   |click Printer Setup –       |crashes in Math
                   |Options                     |

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #14 from SVN Robot <sv...@dev.null.org> ---
"hanya" committed SVN revision 1559685 into trunk:
#i121289# printer options should contain SID_SAVE_ONLY_USED_SYMBOLS value

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |RESOLVED
         Resolution|---                         |FIXED

--- Comment #18 from Oliver-Rainer Wittmann <or...@apache.org> ---
back to fixed due top missing information requested in comment #17

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #6 from Ariel Constenla-Haile <ar...@apache.org> ---
It is reproducible with 3.4.1 in Windows XP

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[Bug 121289] Crash of OO-Formula in click Printer Setup – Options

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|margo.chere@gmail.com       |anilmotupalle@gmail.com

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

liuping <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
                 CC|                            |doneyourself@gmail.com
         Resolution|FIXED                       |---

--- Comment #16 from liuping <do...@gmail.com> ---
on AOO410m1(Build:9750)  -  Rev. 1570848 on Windows7

1. Just first time start Formula (Open Office Math) .

2. In menu select File - Printer Settings. Appearing window "Printer Setup"

3. Click on button "Options". 

4.Click "OK" and close this docunment 

5.Formula will crash with following 'Document Recovery' . 

So i suggest to reopon this defect

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orw@apache.org
            Version|4.0.0                       |3.4.0

--- Comment #8 from Oliver-Rainer Wittmann <or...@apache.org> ---
adjusting field Version as the issue occurs in AOO 3.4.0, AOO 3.4.1 and AOO
4.0.0, but not in OOo 3.3.0 and OOo 3.4 (Beta) - at least on my Windows 7
64bit.

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #7 from Ariel Constenla-Haile <ar...@apache.org> ---
Note: Product Math has no versions < 4.0.0 to choose. But this is reproducible
in 3.4.1

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[Issue 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

--- Comment #20 from Oliver-Rainer Wittmann <or...@apache.org> ---
Verified on Ubuntu 10.04 (64bit) with build from branch AOO410 (rev. 1583666)

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[Bug 121289] Printer Setup – Options crashes in Math

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121289

Regina Henschel <rb...@t-online.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |sevalav@gmail.com

--- Comment #9 from Regina Henschel <rb...@t-online.de> ---
*** Bug 123087 has been marked as a duplicate of this bug. ***

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